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$35K

$87.9K

$139K

How much do claims unit manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for claims unit manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What is a claims unit manager?

Claims Unit Managers are professionals who oversee a team of claims adjusters or examiners within an insurance company. They are responsible for managing daily operations, ensuring claims are processed accurately and efficiently, and maintaining compliance with company policies and legal regulations. Claims Unit Managers also handle escalated or complex cases, provide training and mentorship to staff, and monitor performance metrics to improve service quality. Their role is essential in ensuring fair and timely settlements for policyholders while minimizing risk for the company.

What is the difference between Claims Unit Manager vs Claims Adjuster?

AspectClaims Unit ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), leadership experienceLicenses as required by state, insurance adjuster certifications
Work EnvironmentSupervisory role overseeing teams, administrative tasksField or office-based, evaluating claims and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement, leadership, team oversightClaims evaluation, settlement, investigation

The Claims Unit Manager typically oversees a team of claims adjusters, focusing on management, strategy, and administrative duties. In contrast, a Claims Adjuster directly investigates and settles claims. Both roles require insurance knowledge and certifications, but the managerial position emphasizes leadership and team coordination, while the adjuster role centers on claim assessment and resolution.

What are the key skills and qualifications needed to thrive as a claims unit manager?

To thrive as a Claims Unit Manager, you need expertise in claims processing, insurance regulations, team leadership, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, data analysis tools, and, in some cases, certifications like AIC (Associate in Claims) are highly valued. Strong communication, problem-solving, and organizational skills help foster an effective team environment and ensure high service standards. These skills and qualities are crucial to efficiently managing claims operations, minimizing risk, and ensuring regulatory compliance.

What are some common challenges faced by claims unit managers, and how can they effectively address them?

Claims Unit Managers often encounter challenges such as balancing workloads across their teams, ensuring compliance with ever-changing regulations, and maintaining high levels of customer satisfaction. To address these, it's important to implement efficient workflow systems, provide ongoing training for staff on regulatory updates, and foster a collaborative team environment. Regular communication with both team members and upper management is also key to identifying bottlenecks early and implementing solutions proactively.
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What cities are hiring for Claims Unit Manager jobs?

Cities with the most Claims Unit Manager job openings:

What states have the most Claims Unit Manager jobs?

States with the most job openings for Claims Unit Manager jobs include:

What job categories do people searching Claims Unit Manager jobs look for?

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Claims Unit Manager jobs near you
Infographic showing various Claims Unit Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Auto Casualty Claims Supervisor

Warrior Insurance Network

Chicago, IL • Hybrid

$106K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Are you unhappy at your present job?

Are you going nowhere in your current position?

Is it time for a change?


Are you currently an experienced Casualty Claims Supervisor looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities?

Or

Are you a seasoned Casualty Claims Adjuster looking for that next step in your career where you can share your knowledge and lead a team of adjusters?

If you answered YES to the above, it's time to talk to Warrior Insurance Network!

We offer:

  • Competitive Salaries
  • Excellent benefits
  • Growth opportunities!

Apply only if you consider yourself a career professional who loves to work, because we work hard here!

Position Description:

Our Claims Management Team is Growing!

The Casualty Claims Management Team will be responsible for the direct supervision of the Casualty Claims unit. Scope of the position includes ensuring compliance with State mandated claims handling guidelines and assuring proper investigation and conclusion of claims. Monitor production, staff development and the quality of files assigned to the Unit.

**This is a hybrid position (after training). Seeking local candidates to work in either our Bedford Park location, approximately one mile south of Chicago Midway Airport, or our Oak Brook location.**


DUTIES & RESPONSIBILITIES:

  • Lead, motivate, and provide direction to the Casualty Unit staff members
  • Conduct file and diary reviews for the purpose of monitoring adjuster's work and to ensure appropriate investigation, documentation and fair claim settlement practices are followed, and company quality standards are maintained.
  • Place appropriate authority level on claim files based upon investigation of facts and approve settlement checks within authority.
  • Review reports, design and support the implementation of procedures which improve claim settlement and customer service levels, and ensure that desired quality and quantity levels are maintained.
  • Oversee the implementation and monitoring of procedures to assure effectiveness and compliance.
  • Determine training needs of the department and establish and participate in programs to ensure training needs of personnel and processes.
  • Work with staff relative to any suits drawn on cases with respect to litigation handling.
  • Develop and manage a cost effective defense strategy.
  • Identify Systems issues/problems/suggestions for enhancements.
  • Manage the administrative functions of the unit which include:
    • Review, provide direction and assign new losses
    • Screening and selecting candidates
    • Setting performance objectives and monitoring performance results
    • Conduct performance appraisals
    • Complete reports as necessary
    • Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)
    • Conduct unit meetings
    • Review and respond to Department of Insurance complaints
    • Review and direct claim activity on customer inquiries
    • Complete special projects as assigned.

QUALIFICATIONS REQUIRED:

  • 5+ years auto liability claims and / or supervisory experience
  • 5+ years managing litigated personal auto files a plus
  • Strong technical and administrative background in auto claims handling
  • Ability to work independently on technical and administrative matters in accordance with company policy and procedures
  • Good leadership, training and development skills
  • Excellent communication, interpersonal and organizational skills
  • Ability to pass written examinations where required by state statutes to become a licensed claim
  • Hybrid position (after training is complete)
  • Non-Standard Auto Claims experience a plus, not required

Warrior Insurance Network provides a competitive benefits package to all full- time employees. Following are some of the perks Warrior Insurance Network employees receive:

  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical and Dental and Vision Reimbursement
  • Short Term Disability/Long Term Disability
  • Life Insurance
  • Flexible Spending Account
  • Telemedicine Benefit
  • 401k with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Wellness Program
  • Fun company sponsored events
  • And so much more!

Estimated Compensation Range: $52,500/year-$106,250/year*

*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.


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