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Claims Unit Manager Jobs (NOW HIRING)

Train, mentor, and supervise claims unit staff to ensure customer service, file quality and staff ... Manage loss costs and loss adjustment expenses to support the company business plan objectives ...

Provider Services Supervisor

Los Angeles, CA ยท On-site

$28.50 - $33/hr

... Unit during a leave of absence coverage. This role will oversee claims processing activities ... The ideal candidate is a hands-on leader with strong claims, billing, and team management ...

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Claims Unit Manager information

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$35K

$87.9K

$139K

How much do claims unit manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for claims unit manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What are Claims Unit Managers?

Claims Unit Managers are professionals who oversee a team of claims adjusters or examiners within an insurance company. They are responsible for managing daily operations, ensuring claims are processed accurately and efficiently, and maintaining compliance with company policies and legal regulations. Claims Unit Managers also handle escalated or complex cases, provide training and mentorship to staff, and monitor performance metrics to improve service quality. Their role is essential in ensuring fair and timely settlements for policyholders while minimizing risk for the company.

What jobs pay 500,000 a year in the US?

Claims Unit Managers in the insurance industry can earn close to or exceeding $500,000 annually with experience, bonuses, and leadership responsibilities. High-level executive roles such as Chief Claims Officer or other senior insurance executives also often reach or surpass this salary level, especially in large organizations. These roles typically require extensive industry knowledge, management skills, and relevant certifications.

What does a claims manager do?

A claims unit manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with company policies. They coordinate with adjusters, review claim documentation, and may use claims management software to track progress and resolve issues efficiently.

What is the difference between Claims Unit Manager vs Claims Adjuster?

AspectClaims Unit ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), leadership experienceLicenses as required by state, insurance adjuster certifications
Work EnvironmentSupervisory role overseeing teams, administrative tasksField or office-based, evaluating claims and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement, leadership, team oversightClaims evaluation, settlement, investigation

The Claims Unit Manager typically oversees a team of claims adjusters, focusing on management, strategy, and administrative duties. In contrast, a Claims Adjuster directly investigates and settles claims. Both roles require insurance knowledge and certifications, but the managerial position emphasizes leadership and team coordination, while the adjuster role centers on claim assessment and resolution.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, depending on experience, location, and industry. Senior claims managers or those in specialized fields can earn higher salaries, often exceeding $120,000 annually. Compensation may also include bonuses and benefits related to management responsibilities and certifications.

What are the key skills and qualifications needed to thrive as a Claims Unit Manager, and why are they important?

To thrive as a Claims Unit Manager, you need expertise in claims processing, insurance regulations, team leadership, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, data analysis tools, and, in some cases, certifications like AIC (Associate in Claims) are highly valued. Strong communication, problem-solving, and organizational skills help foster an effective team environment and ensure high service standards. These skills and qualities are crucial to efficiently managing claims operations, minimizing risk, and ensuring regulatory compliance.

What are some common challenges faced by Claims Unit Managers, and how can they effectively address them?

Claims Unit Managers often encounter challenges such as balancing workloads across their teams, ensuring compliance with ever-changing regulations, and maintaining high levels of customer satisfaction. To address these, it's important to implement efficient workflow systems, provide ongoing training for staff on regulatory updates, and foster a collaborative team environment. Regular communication with both team members and upper management is also key to identifying bottlenecks early and implementing solutions proactively.
More about Claims Unit Manager jobs
What cities are hiring for Claims Unit Manager jobs? Cities with the most Claims Unit Manager job openings:
What states have the most Claims Unit Manager jobs? States with the most job openings for Claims Unit Manager jobs include:
Auto & GL Unit Manager - Claims

Auto & GL Unit Manager - Claims

Amerisure Mutual Insurance Company

Lawrenceville, GA โ€ข Hybrid

Full-time

Medical, Retirement, PTO

Posted 17 days ago


Job description

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best "A" (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.

Amerisure is currently recruiting for a Commercial Auto & General Liability Claims Unit Manager to support our Claims team. The role would sit hybrid in one of our offices 3 days a week. The ideal candidate will possess the following skill set.

Summary Statement

Leads claims professionals ensuring execution of service model, production standards and superior outcomes. Promotes the success of the organization through development and advancement of relationships with agencies, policyholders and employees.

Essential Tasks/Major Duties

  • Supervise, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness.
  • Collaborate proactively with agents, policyholders and internal stakeholders on claims and provide strategic insight on book of business as needed.
  • Provide technical guidance to ensure proper investigation of losses, identification of coverage, determination of compensability, evaluation of liability, damages and litigation management.
  • Ensure plans of action are proactively developed and executed to conclude claims pursuant to guidelines and delegated authority.
  • Ensure proper reserves are established and maintained to accurately reflect financial exposure.
  • Utilize file audits, periodic file reviews and available resources to identify trends and developmental opportunities.
  • Lead cross functional teams to identify and resolve issues and design and implement solutions to prevent future occurrence as necessary.
  • Analyze and interpret information to develop and execute plans improving claims operations.

Knowledge, Skills & Abilities

  • Bachelor's degree or equivalent combination of education and experience.
  • 5 years commercial claims adjusting experience.
  • Industry accreditation preferred.
  • Ability to obtain appropriate state licensing as required.
  • Intermediate proficiency with Microsoft Office Suite.
  • Demonstrated successful ability to lead people and get results through others preferred.
  • Ability to think strategically with supporting analytical and problem-solving skills, including the ability to deal with ambiguity.
  • Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
  • Excellent verbal and written communication skills with the ability to interact with internal and external customers.
  • Ability to travel overnight up to 25%
  • Ability to travel daily between locations.

LI-BR1

Just as we are committed to creating exceptional value for our Partners For Success agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest Companies to Work For in the Nation and one of Business Insurance magazine's Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.

Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee's ability to perform their job duties may result in disciplinary action, up to and including termination.