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Claims Account Manager Jobs (NOW HIRING)

CBCS

Claims Account Manager

Des Moines, IA

We are seeking an experienced Account Manager with strong Third-Party Administrator (TPA) or claims experience to manage client relationships and drive performance across auto liability, general ...

CBCS

Claims Account Manager

Des Moines, IA · On-site +1

We are seeking an experienced Account Manager with strong Third-Party Administrator (TPA) or claims experience to manage client relationships and drive performance across auto liability, general ...

CBCS

Claims Account Manager

Dubuque, IA

We are seeking an experienced Account Manager with strong Third-Party Administrator (TPA) or claims experience to manage client relationships and drive performance across auto liability, general ...

CBCS

Claims Account Manager

Madison, WI

We are seeking an experienced Account Manager with strong Third-Party Administrator (TPA) or claims experience to manage client relationships and drive performance across auto liability, general ...

Argo Group

Senior Claims Account Manager

Albany, NY · On-site

Senior Claims Account Manager Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the ...

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Brookfield

Senior Claims Account Manager

Albany, NY · On-site

... claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Business Title(s): SeniorClaims Account Manager Employment Type: Full-Time FLSA ...

Brookfield

Senior Claims Account Manager

Chicago, IL · On-site

... claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Business Title(s): SeniorClaims Account Manager Employment Type: Full-Time FLSA ...

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Claims Account Manager information

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$34.5K

$72.6K

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How much do claims account manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for claims account manager in the United States is $72,638.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $101,500.00 per year, depending on experience, location, and employer.

How much does an account manager get paid?

Claims account managers typically earn a median annual salary between $50,000 and $70,000, depending on experience, location, and the size of the organization. Salaries can increase with certifications, specialized skills, and years of experience in the insurance or claims industry.

How does a Claims Account Manager typically collaborate with other departments to resolve complex claims issues?

Claims Account Managers often work closely with underwriting, legal, and risk management teams to address complex claims. This collaboration may involve reviewing policy details, analyzing risk factors, and ensuring compliance with regulations. Effective communication and teamwork are essential, as Claims Account Managers act as the main point of contact between clients and internal departments, helping to expedite resolutions and maintain client satisfaction.

What is the highest paid position in insurance?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paid positions. These roles require extensive experience, leadership skills, and often advanced certifications, and they oversee company strategy, underwriting, and risk management.

What jobs pay 500,000 a year in the US?

Claims Account Managers typically do not earn $500,000 annually; such high salaries are usually found in executive roles, specialized medical professionals, or successful entrepreneurs. High compensation in these areas often requires extensive experience, advanced certifications, or ownership of a business. Most roles with this level of income are rare and often involve performance-based bonuses or profit sharing.

What is the difference between Claims Account Manager vs Claims Adjuster?

Claims Account ManagerClaims Adjuster
Focuses on managing client accounts, policy renewals, and customer relationshipsEvaluates insurance claims, investigates damages, and determines claim validity
Requires strong communication, customer service, and account management skillsRequires claims investigation, assessment, and knowledge of insurance policies
Works primarily in client-facing roles within insurance companies or brokersWorks in claims departments, often in an office or field environment

While both roles are integral to the insurance industry, a Claims Account Manager primarily manages client relationships and policy accounts, whereas a Claims Adjuster focuses on investigating and settling individual claims. Understanding these differences helps job seekers identify the right career path within insurance claims roles.

What does a claims account manager do?

A claims account manager oversees insurance claims processes, ensuring accurate and timely resolution of claims for clients. They review claim details, communicate with policyholders and adjusters, and use claims management software to track case progress, often requiring strong communication and organizational skills. Their goal is to maintain customer satisfaction while minimizing company losses.

What are the key skills and qualifications needed to thrive as a Claims Account Manager, and why are they important?

To thrive as a Claims Account Manager, you need a solid understanding of insurance policies, claims processing, and account management, typically backed by a bachelor's degree in business or a related field. Familiarity with claims management software, CRM systems, and industry certifications like AINS or CPCU is highly beneficial. Strong negotiation, problem-solving, and client communication skills set top performers apart in this role. These skills and qualifications ensure efficient claims resolution, high client satisfaction, and effective risk management for both the company and its clients.
More about Claims Account Manager jobs
What cities are hiring for Claims Account Manager jobs? Cities with the most Claims Account Manager job openings:
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What states have the most Claims Account Manager jobs? States with the most job openings for Claims Account Manager jobs include:
What job categories do people searching Claims Account Manager jobs look for? The top searched job categories for Claims Account Manager jobs are:
Claims Account Manager jobs near you
Infographic showing various Claims Account Manager job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $72,638 per year, or $34.9 per hour.
Claims Account Manager

Claims Account Manager

CBCS

Des Moines, IA

Full-time

Posted 11 days ago

Job description

We are seeking an experienced Account Manager with strong Third-Party Administrator (TPA) or claims experience to manage client relationships and drive performance across auto liability, general liability, and/or workers' compensation programs. This role serves as the key liaison between clients and internal claims teams, ensuring service excellence, operational efficiency, and strong program outcomes throughout the lifecycle of each account.

Key Responsibilities

  • Serve as the primary point of contact for assigned accounts, managing relationships from onboarding through renewal
  • Lead client meetings, claims reviews, and stewardship sessions, presenting actionable insights on claim performance, trends, and outcomes
  • Monitor claims handling quality and TPA performance, ensuring adherence to best practices, service standards, and regulatory requirements
  • Partner with adjusters, supervisors, and leadership to resolve escalations and improve claim outcomes
  • Analyze claims data (frequency, severity, lag time, expenses) to recommend cost containment and program optimization strategies
  • Support implementation of new accounts, ensuring a smooth transition of claims handling and reporting
  • Assist with contracts, renewals, and financial reconciliation, including claim costs and program performance
  • Participate in sales presentations and finalist meetings, showcasing claims expertise and service capabilities

Qualifications & Experience

  • 3–7+ years of experience within a TPA, insurance carrier, or claims organization
  • Strong background in auto liability, general liability, and/or workers' compensation claims
  • Proven experience in a client-facing, consultative, or account management role
  • Bachelor's degree preferred
  • Industry designations such as AIC, CPCU, or similar are a plus

Skills & Expertise

  • Deep understanding of claims lifecycle, coverage, and TPA service delivery models
  • Strong analytical skills with the ability to interpret and present claims data
  • Excellent communication and presentation skills with client-facing confidence
  • Highly organized with the ability to manage multiple accounts and priorities
  • Proficient in claims systems, Microsoft Office (especially Excel/PowerPoint), and CRM tools

About Cottingham & Butler Claims Services (CBCS)

At CBCS, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday – that's who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.