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Auto Claims Supervisor Jobs (NOW HIRING)

The Hankey Group

Claims Supervisor

Los Angeles, CA

$75K - $98K/yr

Los Angeles | Remote/Hybrid/In-Office (In-Office Preferred) |Auto Insurance Claims Pay Range: $75 ... As a Claims Supervisor at Knight Insurance Group, you will manage and lead a team of Personal Auto ...

Hankey Group External

Claims Supervisor

Los Angeles, CA · On-site

$75K - $98K/yr

Los Angeles | Remote/Hybrid/In-Office (In-Office Preferred) |Auto Insurance Claims Pay Range: $75 ... As a Claims Supervisor at Knight Insurance Group, you will manage and lead a team of Personal Auto ...

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$87.9K

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How much do auto claims supervisor jobs pay per year?

As of Jun 8, 2026, the average yearly pay for auto claims supervisor in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What does an Auto Claims Supervisor do?

An Auto Claims Supervisor oversees a team of claims adjusters and examiners who handle auto insurance claims. Their responsibilities include monitoring claims processing, ensuring compliance with company policies and legal regulations, and resolving complex or escalated claims issues. They also provide training, support, and performance evaluations for staff, aiming to maintain high customer service standards and efficient claims resolution. Additionally, they may analyze claims data to identify trends and recommend process improvements.

What is the difference between Auto Claims Supervisor vs Auto Claims Adjuster?

AspectAuto Claims SupervisorAuto Claims Adjuster
CredentialsTypically requires a high school diploma or equivalent; some employers prefer certifications like CPCU or AICHigh school diploma or equivalent; certifications like AIC or CPCU are common but not mandatory
Work EnvironmentSupervises claims team, manages workflows, and ensures policy compliance within an office or claims centerEvaluates claims, investigates damages, and negotiates settlements directly with claimants
Employer & Industry UsageUsed by insurance companies to oversee claims operationsUsed by insurance companies to handle individual claims and settlements

The Auto Claims Supervisor oversees and manages a team of adjusters, focusing on workflow and policy adherence, while the Auto Claims Adjuster handles the direct evaluation and settlement of individual claims. Both roles are essential in the claims process but differ in responsibilities and scope.

What are the key skills and qualifications needed to thrive as an Auto Claims Supervisor, and why are they important?

To thrive as an Auto Claims Supervisor, you need a solid background in insurance claims processes, leadership experience, and often a bachelor’s degree in business, insurance, or a related field. Familiarity with claims management software, regulatory compliance platforms, and industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, problem-solving, and team management skills help you lead adjusters, resolve conflicts, and deliver strong customer service. These abilities ensure efficient claims resolution, regulatory adherence, and a positive experience for both customers and staff.

How does an Auto Claims Supervisor typically collaborate with adjusters and other departments to ensure efficient claims processing?

An Auto Claims Supervisor frequently works closely with adjusters, customer service representatives, and legal or fraud teams to streamline the claims process. They provide guidance to adjusters on complex cases, monitor workloads, and facilitate regular meetings to address challenges and share updates. Effective collaboration ensures consistency in claims handling, improves customer satisfaction, and helps maintain compliance with regulatory standards. This teamwork also allows supervisors to identify training needs and implement process improvements.
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What job categories do people searching Auto Claims Supervisor jobs look for? The top searched job categories for Auto Claims Supervisor jobs are:
Auto Claims Supervisor jobs near you
Claims Supervisor

Claims Supervisor

The Hankey Group

Los Angeles, CA

$75K - $98K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago

Job description

Los Angeles | Remote/Hybrid/In-Office (In-Office Preferred) |Auto Insurance Claims

Pay Range: $75,000- $98,000 Per Year. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

Knight Insurance Group is a well-established insurance company committed to providing exceptional service to our clients. We take pride in offering comprehensive insurance solutions and ensuring a seamless claims process for our customers. We are currently seeking a dynamic and experienced individual to join our team as a Claims Supervisor.

As a Claims Supervisor at Knight Insurance Group, you will manage and lead a team of Personal Auto Claims Adjusters. Your primary responsibility will be to oversee and optimize the claims handling process to ensure timely and accurate resolution while maintaining the highest level of customer satisfaction. We are looking for a candidate with a minimum of 8 years of experience in claims who can bring leadership, expertise, and dedication to our team.

What You'll do as a Claims Supervisor:

  • Recruit, train, and supervise a team of Personal Auto Claims Adjusters.
  • Provide guidance and mentorship to claims adjusters, ensuring they meet performance goals and deliver exceptional customer service.
  • Monitor claim files for accuracy, compliance, and adherence to company policies and regulatory requirements.
  • Collaborate with other departments to streamline processes and enhance the overall claims experience.
  • Handle complex or escalated claims and ensure fair and efficient settlements.
  • Stay current with industry trends, best practices, and changes in insurance regulations.
  • Prepare reports and present claim-related data to management.

Qualifications

What we look for in our Claims Supervisor?

  • Minimum of 5 years of experience in claims handling of bodily injury and property damage claims with an Insurance Carrier or Third-Party Administrator.
  • Minimum of 3 years of experience in claims supervision, with a strong background in Personal Auto claims with an Insurance Carrier or Third-Party Administrator.
  • Litigated claims handling a plus.
  • Proven leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Excellent writing skills.
  • Knowledge of insurance regulations and industry standards.
  • Detail-oriented with strong analytical and problem-solving abilities.
  • Proficient in using claims management software and Microsoft Office Suite.
  • Bachelor's degree in a related field is preferred but not required.

Benefits

What do we offer?

  • Medical, Dental, Vision, Supplemental Life Insurance, LTD, and Flexible Spending Account
  • 401K and Employee Stock Ownership Program (employer matching)
  • Metro Tap Card and Metro-link Reimbursement (On-Site CA Employees)
  • Career Path Opportunities
  • Onsite Yoga, Pilates, Onsite Gym (On-Site CA Employees)
  • UKG Wallet (access to your pay before payday)

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