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Senior Claims Manager Jobs (NOW HIRING)

AmericanAg®

Senior Claims Manager

Schaumburg, IL · On-site

$165K - $190K/yr

As a Senior Claims Manager, you will be a trusted advisor to internal and external clients. You will leverage your extensive claims expertise to manage and present complex claims, risk management ...

AmericanAg®

Senior Claims Manager

Schaumburg, IL · On-site

$165K - $190K/yr

As a Senior Claims Manager, you will be a trusted advisor to internal and external clients. You will leverage your extensive claims expertise to manage and present complex claims, risk management ...

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$35K

$87.9K

$139K

How much do senior claims manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for senior claims manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a senior claims manager, and why are they important?

To thrive as a Senior Claims Manager, you need expertise in insurance claims processes, strong analytical skills, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and relevant certifications such as AIC or CPCU are highly beneficial. Leadership, negotiation, and effective communication are crucial soft skills for managing teams and resolving complex claims. These skills ensure efficient claims resolution, regulatory compliance, and high levels of customer satisfaction.

What is the difference between Senior Claims Manager vs Claims Supervisor?

AspectSenior Claims ManagerClaims Supervisor
CredentialsTypically requires a bachelor's degree in insurance, business, or related field; professional certifications like CPCU or ARM are commonUsually requires a high school diploma or associate degree; some certifications may be preferred but are less common
Work EnvironmentOversees multiple claims teams, interacts with senior management, and handles complex claimsManages a team of claims adjusters, focusing on daily claims processing and team supervision
Employer & Industry UsageUsed in insurance companies, often in larger organizations with multiple claims levelsFound in insurance firms, especially in claims departments, as a supervisory role

The main difference is that a Senior Claims Manager has broader responsibilities, oversees multiple teams, and handles complex claims, while a Claims Supervisor focuses on managing daily claims activities and team supervision. The Senior Claims Manager role typically requires more experience and advanced certifications.

What are some typical challenges a senior claims manager might face when handling complex insurance claims?

Senior Claims Managers frequently encounter challenges such as coordinating multiple stakeholders, interpreting complex policy language, and resolving high-value or disputed claims efficiently. They often manage a team of adjusters and must ensure that all claim evaluations are thorough, compliant, and timely. Balancing customer satisfaction with organizational risk exposure requires strong negotiation and communication skills, especially when dealing with legal representatives or regulatory bodies.
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Senior Claims Manager jobs near you
Infographic showing various Senior Claims Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Senior Claims Manager

AmericanAg®

Schaumburg, IL • On-site

$165K - $190K/yr

Full-time

Re-posted yesterday

Job description

AmericanAg®, a global provider of diversified reinsurance services, is looking for a Senior Claims Manager to work out of our office in Schaumburg, Illinois. This is a hybrid position working in the office a minimum of three days a week. Travel for this position will be up to 15% to 20%.

As a Senior Claims Manager, you will be a trusted advisor to internal and external clients. You will leverage your extensive claims expertise to manage and present complex claims, risk management topics, and drive educational initiatives. These claims will involve extra contractual obligations, excess policy limits, bad faith, pollution, workers’ compensation, and occurrence catastrophe.

If you have deep claims handling experience and enjoy sharing your knowledge with others, this might be a great opportunity to consider.

The Senior Claims Manager is responsible for:

  • Maintaining working knowledge of reinsurance programs provided by AmericanAg® and efficiently handling claims against those programs to ensure clients receive full benefit
  • Traveling and providing education, claim review, evaluations, consultation, and/or assistance to each assigned account
  • Interacting and engaging comfortably, appropriately, and positively with senior managers and executives
  • Building credibility and influence with cross‑functional teams through subject‑matter expertise in areas such as reinsurance treaty analysis, claims handling practices, and emerging industry trends
  • Presenting at client and industry conferences, seminars, or continuing education programs, with the ability to clearly communicate complex insurance issues

What you will bring to this role:

  • Undergraduate degree or equivalent work experience; JD is a plus
  • 8+ years of complex claims handling experience, which may include extra contractual obligations, excess policy limits, bad faith, pollution, and/or workers’ compensation
  • Reinsurance claims experience and experience working in private practice with a focus on insurance defense is a plus
  • Experience drafting clear, concise legal analyses, coverage evaluations, position statements, and internal guidance documents
  • Experience presenting at insurance, claims, or legal seminars, conferences, or continuing ed programs, with a demonstrated ability to translate complex legal concepts into practical guidance for operational teams
  • Professional designations such as CPCU or ARe preferred
  • Excellent interpersonal, written, and verbal communication skills, along with strong problem-solving and analytical skills
  • Ability to manage data effectively through technology

The expected starting salary range for this position is between $165,000 and $190,000. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. This position is also eligible for an annual productivity bonus. For information regarding our benefits, please click here.

We do not sponsor employment visas and are unable to take over an employment visa from another employer. Applicants must be authorized to work in the U.S. for ANY employer without the need for employment visa sponsorship.


Who We Are

Since 1948, AmericanAg® has provided reinsurance services that promote the financial strength and success of its clients. We are a direct provider of reinsurance to the Farm Bureau® insurance companies and also participate in assumed U.S. and international reinsurance programs through the broker marketplace. Learn more at aaic.com
Reasons to Consider AmericanAg®

At AmericanAg®, you’ll work alongside a diverse team of highly educated and experienced professionals. We foster a dynamic culture where innovative ideas are championed and brought to life and where employees are appreciated, engaged, and encouraged to reach their full potential.

AmericanAg® participates in E-Verify. Learn more about applicant rights under Federal Employment Laws.