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Claim Supervisor Jobs in Virginia (NOW HIRING)

Berkley

Claims Representative

Glen Allen, VA · On-site

... claim file reviews with management and defense attorneys * Coordinate and lead special projects or processes as assigned by management * Assists with oversight and supervisory duties when the team ...

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Claim Supervisor information

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$34.7K

$87.1K

$137.8K

How much do claim supervisor jobs pay per year?

As of Sep 1, 2026, the average yearly pay for claim supervisor in Virginia is $87,108.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $104,100.00 per year, depending on experience, location, and employer.

What is a claim supervisor?

Claim Supervisors are professionals who oversee the claims process within insurance companies or related organizations. They manage a team of claims adjusters and examiners, ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulations. Their responsibilities include training staff, reviewing complex or disputed claims, implementing process improvements, and serving as a point of escalation for challenging cases. Claim Supervisors play a key role in maintaining customer satisfaction and minimizing financial risk for their organization.

What does a claim supervisor do?

A Claim Supervisor plays a crucial role in guiding their team through complex or high-value claims by providing technical expertise, reviewing claim files for accuracy and compliance, and offering strategic direction on challenging cases. They frequently coordinate with adjusters, legal counsel, and clients to ensure claims are processed efficiently and fairly. Additionally, Claim Supervisors often facilitate training, offer feedback, and implement best practices to enhance the team's overall performance and customer satisfaction.

What are the key skills and qualifications needed to thrive as a claim supervisor?

To thrive as a Claim Supervisor, you need comprehensive knowledge of insurance policies, claim processing, and team management, usually supported by a bachelor's degree and relevant industry experience. Familiarity with claims management software, regulatory compliance tools, and sometimes certifications like AIC (Associate in Claims) are typical requirements. Strong leadership, problem-solving, and effective communication skills help you manage teams and resolve conflicts efficiently. These competencies ensure accurate, timely claims handling and foster a productive, compliant work environment.

What is the difference between Claim Supervisor vs Claims Adjuster?

AspectClaim SupervisorClaims Adjuster
CredentialsTypically requires a high school diploma or bachelor’s degree; industry certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or CPCU are also valued
Work EnvironmentSupervises claims team, manages workflows, and reviews complex claims; office-based with some field visits
Employer & Industry UsageInsurance companies, third-party administrators, and claims management firms
Primary FocusOverseeing claims processing, team management, and ensuring policy compliance

The Claim Supervisor and Claims Adjuster roles share similar credentials and industry settings. While the Claims Adjuster handles individual claims, the Claim Supervisor oversees a team, managing workflows and ensuring quality. Both roles require industry certifications and work within insurance companies, but their responsibilities differ in scope and leadership level.

How much do claim supervisors make in the US?

Claim supervisors in the US typically earn an average salary of around $70,000 to $90,000 per year, depending on experience, location, and the size of the organization. They often oversee claims adjusters and require strong knowledge of insurance policies and claims processing systems.

What are popular job titles related to Claim Supervisor jobs in Virginia?

For Claim Supervisor jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Claim Supervisor jobs in Virginia look for?

The top searched job categories for Claim Supervisor jobs in Virginia are:

What cities in Virginia are hiring for Claim Supervisor jobs?

Cities in Virginia with the most Claim Supervisor job openings:

What are popular job titles related to Claim Supervisor jobs in VA?

For Claim Supervisor jobs in VA, the most frequently searched job titles are:

Claim Supervisor jobs near you
Infographic showing various Claim Supervisor job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $87,108 per year, or $41.9 per hour.

Claims Representative

Glen Allen, VA • On-site

Berkley
See more jobs at Berkleyexternal

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Company Details

BerkleyNet is an innovative workers compensation insurance provider that does all of our business online. Our Goal? To make doing business "Ridiculously Fast. Amazingly Easy."

Responsibilities
  • Investigate workers' compensation claims by interviewing injured workers, witnesses, and policyholders to verify coverage and determine compensability and benefits due
  • Calculate and set timely financial reserves and proactively manage reserve adequacy throughout claim lifecycle
  • Record and code injured worker demographics, job information and accident information in company's claims management system and files necessary forms with state regulatory agencies
  • Issue timely payments to injured workers, medical providers and service vendors
  • Coordinate and actively manage medical treatment of injured workers to ensure timely rehabilitation
  • Negotiate settlements of claims within designated authority with injured workers and attorneys
  • Serve as the team's subject matter expert of the Workers' Compensation Act, adjudication process, and regulatory compliance framework in assigned jurisdictions
  • Identify and manage subrogation, Second Injury Fund and joint coverage recovery opportunities
  • Regularly communicate claim activity and status updates to policyholders, injured workers and other interested parties in a professional, thoughtful and tactful manner
  • Notify management and develop reports for large exposure claims and comply with reinsurance reporting requirements
  • Manage the claims litigation process to ensure timely and cost-effective claims resolution
  • Monitor the expenses and effectiveness of managed care and investigation vendors
  • Periodically travel to attend hearings, conferences and training sessions
  • Attend and participate in claim file reviews with management and defense attorneys
  • Coordinate and lead special projects or processes as assigned by management
  • Assists with oversight and supervisory duties when the team supervisor is unavailable or as assigned by supervisor
  • Support management with training and staff development
  • Support management with vendor management activities
  • Continuously strives to improve our product and business results through innovation
  • Obtain and maintain adjuster license(s) in assigned jurisdictions
Qualifications
  • 3 - 5 years of experience handling workers' compensation claims
  • Excellent written and verbal communication skills
  • Strong interpersonal and relationship building skills
  • Exceptional time management and organization skills
  • Strong analytical and critical thinking skills
  • Ability to work independently and strategically problem solve
  • Ability to diplomatically manage conflict
  • Ability to develop relationships within the organization and work effectively across departments
  • Strong discretion and integrity in dealing with highly confidential and sensitive information
  • Detail oriented

Education

  • Bachelors' degree or equivalent insurance industry work experience
  • AIC, ARM, CCP, or CPCU insurance designation preferred
Additional Company DetailsThe Company is an equal employment opportunity employer. We do not accept any unsolicited resumes from external recruiting firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. Base salary & Benefits include Health, dental, vision, life, disability, wellness, paid time off, 401(k) and profit-sharing plans. Salary Range: 65k - 95k The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.Additional Requirements Low level of domestic U.S. travel required (up to 5% - 10% of time)Employment Type: PART_TIME

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