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Claim Manager Jobs (NOW HIRING)

CCMSI

Claim Manager

Scottsdale, AZ · On-site

$105K - $125K/yr

Overview Claim Manager Location: Scottsdale, AZ - Hybrid Schedule after initial training period Schedule: 8:00 am - 4:30 pm (PST) Salary Range: $105,000 - $125,000 Build Your Career With Purpose at ...

CCMSI

Claim Manager

Scottsdale, AZ

$105K - $125K/yr

Overview Claim Manager Location: Scottsdale, AZ - Hybrid Schedule after initial training period Schedule: 8:00 am - 4:30 pm (PST) Salary Range: $105,000 - $125,000 Build Your Career With Purpose at ...

CCMSI

Claim Manager

Scottsdale, AZ · On-site

$105K - $125K/yr

Claim Manager Location: Scottsdale, AZ - Hybrid Schedule after initial training period Schedule: 8:00 am - 4:30 pm (PST) Salary Range: $105,000 - $125,000 Build Your Career With Purpose at CCMSI At ...

Prudential

Senior Claim Manager (Group Insurance)

$61K - $101K/yr

Operations - Insurance Operations This Senior Level Claim Manager role will provide concierge-level customer service to one of Group Insurance's largest clients. By gaining a deep understanding of ...

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Claim Manager information

See salary details

$35K

$87.9K

$139K

How much do claim manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for claim manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What is a claim manager?

Claim Managers are professionals responsible for overseeing and managing insurance claims within an organization. They ensure that claims are processed efficiently, fairly, and in compliance with policy terms and relevant regulations. Claim Managers often supervise a team of adjusters and examiners, review complex claims, resolve disputes, and communicate with policyholders, legal teams, and other stakeholders. Their work helps protect the financial interests of both the insurer and the insured.

What are some common challenges claim managers face when handling complex claims, and how can they effectively overcome them?

Claim Managers often encounter challenges such as coordinating between multiple stakeholders, interpreting nuanced policy language, and managing high volumes of complex cases simultaneously. Effectively overcoming these challenges requires strong organizational skills, clear communication, and the ability to make well-informed decisions under pressure. Building collaborative relationships with adjusters, legal teams, and clients, as well as staying updated on industry regulations, helps Claim Managers resolve claims efficiently while maintaining compliance and customer satisfaction.

What are the key skills and qualifications needed to thrive as a claim manager, and why are they important?

To thrive as a Claim Manager, you need strong analytical skills, deep knowledge of insurance policies and claims processes, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, risk assessment tools, and relevant certifications such as AIC (Associate in Claims) are common requirements. Excellent negotiation, problem-solving, and communication skills help you effectively resolve claims and liaise with clients and stakeholders. These skills ensure efficient and fair claim resolutions, contributing to client satisfaction and minimizing company risk.

What is the difference between Claim Manager vs Claims Adjuster?

AspectClaim ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU, AIC), and experience in claims handlingOften requires a high school diploma or associate degree; certifications like AIC are common but not mandatory
Work EnvironmentManages teams, oversees claims processes, and develops policies; often in an office settingInvestigates claims, assesses damages, and makes settlement decisions; may work in the field or office
Industry UsageUsed across insurance companies, especially in managerial and supervisory rolesCommonly employed in insurance companies, adjusting claims directly with clients and providers

In summary, Claim Managers oversee the claims process and manage teams, requiring more experience and certifications, while Claims Adjusters focus on investigating and settling individual claims, often with less formal education.

How much do claim managers make in the US?

Claim managers in the US typically earn a median annual salary of around $75,000 to $85,000, with experienced professionals and those in senior roles earning over $100,000. Salaries vary based on location, industry, and level of experience, and the role often requires strong negotiation and claims processing skills.
More about Claim Manager jobs

What cities are hiring for Claim Manager jobs?

Cities with the most Claim Manager job openings:

What are the most commonly searched types of Claim jobs?

The most popular types of Claim jobs are:

What states have the most Claim Manager jobs?

States with the most job openings for Claim Manager jobs include:

Claim Manager jobs near you
Infographic showing various Claim Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Claim Manager

CCMSI

Scottsdale, AZ • On-site

$105K - $125K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Overview
Claim Manager
Location: Scottsdale, AZ - Hybrid Schedule after initial training period
Schedule: 8:00 am - 4:30 pm (PST)
Salary Range: $105,000 - $125,000
Build Your Career With Purpose at CCMSI
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.
We don't just process claims-we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.
Job Summary
The Claim Manager position is responsible for the investigation, evaluation, adjustment, and overall management of assigned claims to ensure timely and effective resolution. This role provides leadership, supervision, and coordination of claims staff and departmental functions, ensuring compliance with company standards, client expectations, and regulatory requirements. The position supports team development, performance management, workflow optimization, and operational excellence within the claims department. This role may serve as an advanced developmental opportunity for individuals being considered for progression to higher levels of claims management leadership.
Responsibilities
  • Direct and oversee claim activities to ensure timely handling and compliance with corporate standards, client guidelines, and regulatory requirements.
  • Investigate, evaluate and adjust assigned claims in accordance with established claim handling standards and laws.
  • Reserve establishment and/or oversight of reserves for designated claims within established reserve authority levels.
  • Oversee claim-related expenses, resolve billing disputes as needed, and authorize claim payments in accordance with company procedures, industry standards, and established authority limits.
  • Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
  • Direct handling of designated litigated and complex claims.
  • Provide education, training and assist in the development of claim staff.
  • Review and maintain personal diary on claim system.
  • Supervision of all claim activity for specified accounts.
  • Attend account Board Meetings, conduct file review meetings and/or training sessions with clients, as requested.
  • Attend and participate at hearings, mediations, and informal legal conferences, as appropriate.
  • Performance appraisals and objective/goal setting and attainment of claim staff.
  • Monitor legislative and industry changes, communicate impacts to staff, and oversee workflows and caseloads to ensure efficient operations.
  • Monitor compliance with Corporate Claim Handling Standards and special client handling instructions statutes, rules and regulations, and relative case law.

Qualifications
Required:
  • Excellent verbal and written communication skills.
  • 3+ years of supervisory experience required.
  • 15+ years of claims handling experience. Preferably Arizona experience.
  • Arizona Adjuster's License, or the ability to obtain one.
  • Strong analytical, problem-solving, and negotiation abilities.
  • Self-motivated with the ability to set priorities, manage competing demands, and achieve performance goals.
  • Detail-oriented with strong organizational skills and a commitment to accuracy.
  • Ability to thrive in a fast-paced, evolving environment.
  • Working knowledge of lower-level claims roles and responsibilities.
  • Experience handling liability claims, as well as complex litigation.
  • Ability to work independently while exercising sound judgment, discretion, and confidentiality.
  • Strong customer service focus with a commitment to meeting internal and external client needs.
  • Reliable and predictable attendance during designated client service hours.

Nice to Have:
  • Bilingual (Spanish) proficiency - highly valued for communicating with claimants, employers, or vendors, but not required
  • Bachelor's Degree in related field.
  • Experience handling transportation accounts is a plus.

Why You'll Love Working Here
  • 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
  • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career growth: Internal training and advancement opportunities
  • Culture: A supportive, team-based work environment

How We Measure Success
At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:
  • Quality claim handling - thorough investigations, strong documentation, well-supported decisions
  • Compliance & audit performance - adherence to jurisdictional and client standards
  • Timeliness & accuracy - purposeful file movement and dependable execution
  • Client partnership - proactive communication and strong follow-through
  • Professional judgment - owning outcomes and solving problems with integrity
  • Cultural alignment - believing every claim represents a real person and acting accordingly

This is where we shine, and we hire adjusters who want to shine with us.
Compensation & Compliance
The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.
CCMSI posts internal career opportunities in compliance with applicable state and local promotion transparency laws.
Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.
Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.
Our Core Values
At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:
  • Lead with transparency We build trust by being open and listening intently in every interaction.
  • Perform with integrity We choose the right path, even when it is hard.
  • Chase excellence We set the bar high and measure our success. What gets measured gets done.
  • Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
  • Win together Our greatest victories come when our clients succeed.

We don't just work together - we grow together. If that sounds like your kind of workplace, we'd love to meet you.
#EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #CCMSICareers #ESOP #EmployeeOwned #ArizonaJobs # ScottsdaleJobs #LeadershipOpportunity #InsuranceCareers

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