ZipRecruiter

Log In

1

Claim Manager Jobs (NOW HIRING)

Chubb

Claim Manager

Phoenix, AZ · Hybrid

The position will be responsible for the administrative management, staff development, and technical claim results for one team of property adjusters. The individual will collaborate with and report ...

IMT Insurance

Casualty Claim Manager

West Des Moines, IA · On-site

$83K - $145K/yr

CASUALTY CLAIM MANAGER IMT Insurance is looking to fill the position of Casualty Claim Manager within our Claims department. In this position, you will supervise and provide direction to claim ...

Chubb

AVP Claim Manager

Dallas, TX

AVP Managers also directly manage a portfolio of accounts, including full claim handling responsibilities. JOB RESPONSIBILITIES Staff Management * Regularly review claim handers' work, using ...

IMT Insurance

Casualty Claim Manager

West Des Moines, IA · On-site

$83K - $145K/yr

CASUALTY CLAIM MANAGER IMT Insurance is looking to fill the position of Casualty Claim Manager within our Claims department. In this position, you will supervise and provide direction to claim ...

Berkley

Claim Manager - Early Resolution

Atlanta, GA · On-site +1

As Claims Manager, you will guide and inspire your team to deliver bestinclass claim outcomes, ensuring alignment with company and industry standards. You will play a pivotal role in driving quality ...

Berkley

Claim Manager - Early Resolution

Atlanta, GA · On-site

As Claims Manager, you will guide and inspire your team to deliver best-in-class claim outcomes, ensuring alignment with company and industry standards. You will play a pivotal role in driving ...

Berkley

Claims Manager - Early Resolution

Atlanta, GA · On-site +1

As Claims Manager, you will guide and inspire your team to deliver bestinclass claim outcomes, ensuring alignment with company and industry standards. You will play a pivotal role in driving quality ...

next page

Showing results 1-20

People also search for

All JobsClaim JobsClaim Manager Jobs

Claim Manager information

See salary details

$35K

$87.9K

$139K

How much do claim manager jobs pay per year?

As of Jul 8, 2026, the average yearly pay for claim manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What is the difference between Claim Manager vs Claims Adjuster?

AspectClaim ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU, AIC), and experience in claims handlingOften requires a high school diploma or associate degree; certifications like AIC are common but not mandatory
Work EnvironmentManages teams, oversees claims processes, and develops policies; often in an office settingInvestigates claims, assesses damages, and makes settlement decisions; may work in the field or office
Industry UsageUsed across insurance companies, especially in managerial and supervisory rolesCommonly employed in insurance companies, adjusting claims directly with clients and providers

In summary, Claim Managers oversee the claims process and manage teams, requiring more experience and certifications, while Claims Adjusters focus on investigating and settling individual claims, often with less formal education.

What are Claim Managers?

Claim Managers are professionals responsible for overseeing and managing insurance claims within an organization. They ensure that claims are processed efficiently, fairly, and in compliance with policy terms and relevant regulations. Claim Managers often supervise a team of adjusters and examiners, review complex claims, resolve disputes, and communicate with policyholders, legal teams, and other stakeholders. Their work helps protect the financial interests of both the insurer and the insured.

What are the key skills and qualifications needed to thrive as a Claim Manager, and why are they important?

To thrive as a Claim Manager, you need strong analytical skills, deep knowledge of insurance policies and claims processes, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, risk assessment tools, and relevant certifications such as AIC (Associate in Claims) are common requirements. Excellent negotiation, problem-solving, and communication skills help you effectively resolve claims and liaise with clients and stakeholders. These skills ensure efficient and fair claim resolutions, contributing to client satisfaction and minimizing company risk.

What are some common challenges Claim Managers face when handling complex claims, and how can they effectively overcome them?

Claim Managers often encounter challenges such as coordinating between multiple stakeholders, interpreting nuanced policy language, and managing high volumes of complex cases simultaneously. Effectively overcoming these challenges requires strong organizational skills, clear communication, and the ability to make well-informed decisions under pressure. Building collaborative relationships with adjusters, legal teams, and clients, as well as staying updated on industry regulations, helps Claim Managers resolve claims efficiently while maintaining compliance and customer satisfaction.
More about Claim Manager jobs
What cities are hiring for Claim Manager jobs? Cities with the most Claim Manager job openings:
What are the most commonly searched types of Claim jobs? The most popular types of Claim jobs are:
What states have the most Claim Manager jobs? States with the most job openings for Claim Manager jobs include:
Claim Manager jobs near you
Claim Manager

Claim Manager

Chubb

Phoenix, AZ • Hybrid

Full-time

Re-posted 15 days ago

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

125th of 278 rated insurance

Job description

We are currently seeking a Property Claims Manager to join our Digital Adjusting Team (DAT) to supervisor a team of adjusters handling claims throughout North America. The position requires the candidate to be located in Phoenix, Arizona or O'Fallon, MO where the candidate will be required to work an in-office schedule adhering to our flexible work arrangement of 4/1 with manager approval.

The position will be responsible for the administrative management, staff development, and technical claim results for one team of property adjusters. The individual will collaborate with and report to the Pacific-based AVP, Claim Manager and be responsible for delivering excellent financial and service results as well as a high-quality product. The position will also be responsible for developing staff, succession planning, and executing strategies to achieve goals and objectives .

Key Responsibilities

  • The candidate must be both service-oriented and results-driven as well possess excellent administrative, leadership and organizational skills.
  • Estimating oversight for direct reports where a prior estimating background with experience in Xactimate, Cotality or similar systems is required.
  • Ability to oversee and drive actions to recognize exposure and provide direction and oversight to direct reports to investigate and adjust both personal and commercial property claims with exposures up to and sometimes exceeding $500,000
  • Candidate must be able to make timely and accurate decisions.
  • Experience in performance management, salary administration, training, staff development, and succession planning is a strong plus.
  • Proactively manage and ensure direct reports are completing virtual inspections and utilizing digital technology to evaluate damages, scope and complete estimates via Cotality estimating platform.
  • Extensive knowledge of personal insurance contracts, investigation techniques, legal requirements, and department of insurance regulations a plus. Demonstrated ability to learn and interpret Commercial property contracts a plus.
  • Effectively evaluate contract language and identify coverage issues.
  • Maintain active and current diary and provide meaningful and actionable direction to direct reports on direct report's assigned claims.
  • Provide oversight and direction related to files and performance of claim files assigned to direct reports where additional investigative actions are necessary and in managing vendors and experts.
  • Recognize and support/develop team in pursuit of recovery where warranted.
  • Recognize and support/develop team in identification of potentially fraudulent claims.
  • Adhere to all statutory and regulatory fair claims practices.
  • Must be an articulate communicator interested in developing and supporting others to achieve professional, corporate and personal objectives.
  • A strong knowledge of Chubb's systems, procedures, claims handling philosophy and claims handling requirements/protocols is necessary.
  • Candidate must be able to manage business relationships with internal and external customers, support team in investigation and claim resolutions (including dispute resolution) and address and resolve complaints in a fair and equitable manager.
  • Be available for on call rotation during weekends and weekdays during times of heavy volume, including supporting the Line of Business's Catastrophe response efforts.
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
  • A minimum of 5 years property claims handling experience along with prior Supervisory and/or Management experience with direct oversight of direct reports handing property claims required.
  • Must have prior estimating writing experience in Xactimate, Cotality or similar estimating software platforms.
  • Experience managing both in-office and remote staff desired. Working knowledge of applicable jurisdiction a plus.
  • 4-year college degree or approximately 10-years equivalent of property claims experience is required.
  • Must have ability to secure Property & Casualty adjusters license within first 6 months of employment.

What Chubb employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chubb logo

About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

View All Chubb Jobs

Apply