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Claim Associate Jobs (NOW HIRING)

One80 Intermediaries

Claim Associate

$51.80K - $65K/yr

The Claims Associate supports captive insurance claims operations by managing communications, maintaining accurate claim data, and assisting with reporting and administrative processes. This role ...

One80 Intermediaries

Claim Associate

Sparks, MD

$51.80K - $65K/yr

The Claims Associate supports captive insurance claims operations by managing communications, maintaining accurate claim data, and assisting with reporting and administrative processes. This role ...

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How much do claim associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for claim associate in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.

What are the typical challenges a Claim Associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

What are Claim Associates?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What does a claim associate do?

A claim associate reviews and processes insurance claims by evaluating documentation, determining coverage, and calculating payouts. They often use claims management software and need strong attention to detail and communication skills to ensure accurate and timely claim resolution.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

More about Claim Associate jobs
What cities are hiring for Claim Associate jobs? Cities with the most Claim Associate job openings:
What are the most commonly searched types of Claim jobs? The most popular types of Claim jobs are:
What states have the most Claim Associate jobs? States with the most job openings for Claim Associate jobs include:
Claim Associate jobs near you
Infographic showing various Claim Associate job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 62% Full Time, 35% Part Time, 1% Temporary, and 1% Contract. Highlights an 55% Physical, 15% Hybrid, and 30% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.
Claim Associate

Claim Associate

One80 Intermediaries

Remote

$51.80K - $65K/yr

Full-time

Posted 29 days ago

Job description

The Claims Associate supports captive insurance claims operations by managing communications, maintaining accurate claim data, and assisting with reporting and administrative processes. This role monitors dedicated mailboxes and phone lines, triages and distributes correspondence, and serves as a point of contact for insureds, brokers, captive managers, TPAs, and fronting carriers. Responsibilities include entering and maintaining claim information in the claims system, preparing and issuing routine claim correspondence, supporting report and loss run production, and managing incoming documentation from carriers to ensure timely follow-up. The position also handles administrative tasks such as document redaction, quality review, indexing, DocuSign workflow creation, and secure distribution, while contributing to audits, special projects, and regulatory or client-driven initiatives.
Your Impact
  • Monitor Oxford's dedicated claim mailboxes, handling and distributing mail as appropriate.
  • Enter, review, and maintain data within the claim management system, ensuring accuracy, completeness, and adherence to internal standards and service level expectations.
  • Answer and return calls from Oxford's dedicated phone line.
  • Prepare, review, and distribute written acknowledgements and routine claim correspondence to insureds, brokers, captive managers, TPAs, and fronting carriers.
  • Assist with the creation and distribution of internal and external reports and loss runs.
  • Monitor and manage communications and documentation from fronting carriers, ensuring proper routing and follow-up.
  • Perform administrative tasks including redaction, quality review, document indexing, DocuSign workflow creation, and secure distribution.
  • Assist with department-wide initiatives, audits, special projects, and regulatory or client-driven requests as needed.

Successful Candidates Will Have:
  • Associate or bachelor's degree preferred; equivalent relevant experience may be considered.
  • 1-3 years of experience in claims administration/support or insurance operations.
  • Strong working knowledge of insurance claim workflows and terminology.
  • Demonstrated experience working with claim management systems.
  • Excellent written and verbal communication skills, with the ability to interact professionally with internal stakeholders and external partners.
  • Advanced organizational and time-management skills with the ability to manage competing priorities independently.

Pay Range:
$51,800 - $65,000 Annual
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.
Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: www.risk-strategies.com/careers.
Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.

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