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Claim Associate Jobs in Florida (NOW HIRING)

Process and review claim-related documents for completeness, accuracy, and compliance with company ... High School Diploma (Associates degree preferred). Scope of Job/Qualifications: Develops knowledge ...

Process and review claim-related documents for completeness, accuracy, and compliance with company ... High School Diploma (Associates degree preferred). Scope of Job/Qualifications: Develops knowledge ...

Claim Assistant

Maitland, FL · On-site

$18 - $19/hr

Claim Assistant Location: Maitland, FL (in-office reporting M-F) Schedule: 8:00 am-4:30 pm ET ... Associate degree or two years of related business/office experience. Why You'll Love Working Here ...

Claim Assistant Location: Maitland, FL (in-office reporting M-F) Schedule: 8:00 am-4:30 pm ET ... Associate degree or two years of related business/office experience. Why You'll Love Working Here ...

Claim Assistant Location: Maitland, FL (in-office reporting M-F) Schedule: 8:00 am-4:30 pm ET ... Associate degree or two years of related business/office experience. Why You'll Love Working Here ...

Claim Assistant

Maitland, FL · On-site

$18 - $19/hr

Claim Assistant Location: Maitland, FL (in-office reporting M-F) Schedule: 8:00 am-4:30 pm ET ... Associate degree or two years of related business/office experience. Why You'll Love Working Here ...

Workers' Compensation Claim Adjuster, Medical Only Location: Hybrid - Maitland, FL (Greater Orlando ... Associate Degree or two (2) years of related business experience • Customer-service oriented ...

Associate Degree or two (2) years of related business experience Customerservice oriented mindset ... Quality claim handling - thorough investigations, strong documentation, well-supported decisions ...

New

Workers' Compensation Claim Adjuster, Medical Only Location: Hybrid - Maitland, FL (Greater Orlando ... Associate Degree or two (2) years of related business experience • Customerservice oriented ...

New

Review claim activity, evaluate exposure, and support efforts to reduce overall claim costs ... Associate in Risk Management (ARM) * Certified Risk Manager (CRM) * Construction Risk & Insurance ...

Review claim activity, evaluate exposure, and support efforts to reduce overall claim costs ... Associate in Risk Management (ARM) * Certified Risk Manager (CRM) * Construction Risk & Insurance ...

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Claim Associate information

See Florida salary details

$10

$15

$21

How much do claim associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for claim associate in Florida is $15.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.07 per hour, depending on experience, location, and employer.

What is a claim associate?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What are the key skills and qualifications needed to thrive as a claim associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.

What are the typical challenges a claim associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

How much do claim associates make in the US?

Claim associates in the US typically earn an average salary of around $45,000 to $55,000 per year. Salaries can vary based on experience, location, and the employer, with some earning higher with specialized skills or certifications in claims processing and insurance procedures.

Is claims processing a stressful job?

Claims processing is a claim associate role that can be stressful due to tight deadlines, high workload, and the need for accuracy. It requires strong attention to detail, communication skills, and the ability to handle sensitive information efficiently.

What are the most commonly searched types of Claim jobs in Florida?

The most popular types of Claim jobs in Florida are:

What cities in Florida are hiring for Claim Associate jobs?

Cities in Florida with the most Claim Associate job openings:

Infographic showing various Claim Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,719 per year, or $15.7 per hour.

Claim Operations Associate I

Lakeland, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

Summit provides independent insurance agents and their clients with market-leading workers' comp insurance and elite customer service. We're growing and currently serve more than 7,000 independent agents and 31,000 policyholders across the South, Midwest, and Mid-Atlantic.
Our strength comes from a single-minded focus on workers' comp and a commitment to long-term customer relationships. Summit is who you turn to when you need a specialist who not only knows workers' comp but also gets to know your business and your priorities.
Our field team members are located in every state in which we operate.
Summit is a member of the Great American Insurance Group where our highest goal is for all employees to feel included, respected, and empowered to perform at their best.
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Essential Job Functions and Responsibilities
  • Process and review claim-related documents for completeness, accuracy, and compliance with company procedures.
  • Perform data entry and maintain claim information within multiple claims management systems.
  • Update existing claim records in a timely manner.
  • Provide administrative and operational support to claims adjusters, supervisors, and leadership teams.
  • Respond to routine inquiries from customers, policyholders, claimants, agents, vendors, and internal business partners.
  • Assist with the collection, organization, and distribution of claim documentation, including correspondence, reports, invoices, and supporting records.
  • Monitor assigned workflows and queues to ensure service level agreements and departmental performance standards are met.
  • Review incoming claim correspondence and route information to the appropriate team members for action.
  • Maintain records to support claims processing activities.
  • Identify discrepancies, missing information, or processing issues and escalate concerns as appropriate.
  • Ensure compliance with company policies, regulatory requirements, and privacy standards when handling sensitive customer information.
  • Support quality assurance activities by reviewing files for accuracy and adherence to established procedures.
  • Coordinate with internal departments to obtain necessary claim information and documentation.
  • Maintain organized electronic records and documentation in accordance with records retention requirements.
  • Participate in training programs and ongoing development activities to enhance knowledge of claims processes and systems.
  • Contribute to process improvement initiatives by identifying opportunities to increase efficiency and improve customer experience.
  • Meet departmental productivity, quality, accuracy, and customer service performance expectations.
  • Perform other duties and special projects as assigned.
  • Great American 's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday -Thursday, with the fourth day determined by business needs.

#LI-Hybrid
Job Requirements
Education: High School Diploma (Associates degree preferred).
Scope of Job/Qualifications: Develops knowledge of local, state, and federal insurance-related policies. Develops analytical and organizational abilities with a focus on prioritization. Develops working knowledge of claim data processing systems. Demonstrates interpersonal and communication skills.
Company:
SCI Summit Consulting, LLC
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.