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Claim Associate Jobs (NOW HIRING)

State Farm

Claim Associate - Auto - Hybrid

Tempe, AZ · On-site

$45K - $57K/yr

Grow Your Skills, Grow Your Potential Responsibilities Our Claim Associates are committed to helping our customers through the claims process while providing Remarkable ® service. This includes:

State Farm

Claim Associate - Auto - Hybrid

Tempe, AZ · On-site

$45K - $57K/yr

Grow Your Skills, Grow Your Potential Responsibilities Our Claim Associates are committed to helping our customers through the claims process while providing Remarkable ® service. This includes:

State Farm

Claim Associate - Auto - Hybrid

Tempe, AZ · Hybrid

$45K - $57K/yr

Grow Your Skills, Grow Your Potential Responsibilities Our Claim Associates are committed to helping our customers through the claims process while providing Remarkable ® service. This includes:

CCMSI

WC Claim Associate I LevelUP

Danville, IL · On-site

$60K/yr

Conduct basic claim investigations and document findings clearly * Build action plans, track deadlines, and move claims forward * Work with a mentor and take on a growing claim workload as your ...

CCMSI

WC Claim Associate I LevelUP

Danville, IL · On-site

$60K/yr

Conduct basic claim investigations and document findings clearly * Build action plans, track deadlines, and move claims forward * Work with a mentor and take on a growing claim workload as your ...

CCMSI

WC Claim Associate I LevelUP

Danville, IL

$60K/yr

Conduct basic claim investigations and document findings clearly * Build action plans, track deadlines, and move claims forward * Work with a mentor and take on a growing claim workload as your ...

CCMSI

WC Claim Associate I LevelUP

Danville, IL · On-site

$60K/yr

Conduct basic claim investigations and document findings clearly * Build action plans, track deadlines, and move claims forward * Work with a mentor and take on a growing claim workload as your ...

Munich Re

Specialty Claims Associate

Princeton, NJ · On-site

$18.50 - $25.25/hr

Specialty Claim Associate - Remote Opportunity We are seeking a highly motivated and experienced Specialty Claim Associate to join our Specialty Liability Claims team. In this remote role, you will ...

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Claim Associate information

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$13

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How much do claim associate jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for claim associate in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What are Claim Associates?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What is meant by claims associate?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claimants, adjusters, and use claims management software to ensure accurate and timely resolution of claims.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the typical challenges a Claim Associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

Can I get a claims adjuster job with no experience?

Claim associates or claims adjusters typically require some knowledge of insurance policies and claims processing, but entry-level positions often do not require prior experience. Candidates may need to complete training or obtain relevant certifications, such as the Property and Casualty (P&C) license, to qualify for the role.

Which claim adjusters make the most money?

Senior claim adjusters, especially those with specialized expertise in complex or high-value claims such as property or commercial insurance, tend to earn the highest salaries. Adjusters with certifications like the Chartered Property Casualty Underwriter (CPCU) and extensive experience generally have higher earning potential.

What do claims associates do?

Claims associates review and process insurance claims by evaluating documentation, determining coverage, and calculating payouts. They communicate with clients, adjust claims as needed, and ensure claims are handled accurately and efficiently, often using specialized claims management software.

What are the key skills and qualifications needed to thrive as a Claim Associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.
More about Claim Associate jobs
What cities are hiring for Claim Associate jobs? Cities with the most Claim Associate job openings:
What are the most commonly searched types of Claim jobs? The most popular types of Claim jobs are:
What states have the most Claim Associate jobs? States with the most job openings for Claim Associate jobs include:
Claim Associate jobs near you
Infographic showing various Claim Associate job openings in the United States as of June 2026, with employment types broken down into 11% As Needed, 45% Full Time, 22% Part Time, 11% Temporary, and 11% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.
Claim Associate - Auto - Hybrid

Claim Associate - Auto - Hybrid

State Farm

Tempe, AZ • On-site

$45K - $57K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

State Farm rating

7.4

Company rating: 7.4 out of 10

Based on 1,508 frontline employees who took The Breakroom Quiz

208th of 277 rated insurance

Job description

Overview
Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!
Grow Your Skills, Grow Your Potential
Responsibilities
Our Claim Associates are committed to helping our customers through the claims process while providing Remarkable® service. This includes:
  • Answering inbound calls and making outbound calls to customers within a fast paced, call center environment
  • Supporting our customers through personalized, caring, and simple interactions
  • Proactively investigating claims
  • Applying policy coverage
  • Accurately documenting claim files

Several of our Claims teams are hiring, and you may be considered for multiple opportunities where your skills and qualifications align.
Where You'll Work: This is a hybrid position which allows you to spend some of your time working from home as well as some time working collaboratively in-office. During the job training period you may have a higher percentage of time spent in-office to support your learning experience.
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.
Qualifications
Competitive candidates also demonstrate the following:
  • Strong written and verbal communication skills
  • Strong critical thinking and decision-making skills
  • Ability to multi-task across technical platforms
  • Accountability
  • Resourcefulness

Additional Details:
  • Employees must successfully complete all required training, including applicable proficiency, licensing exam(s) and background checks required of various state(s).
  • State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.

Our Benefits
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
  • Potential starting salary range: $45,841.75 - $57,218.75 annually
    • Starting salary will be based on skills, background, and experience
    • High end of the range limited to applicants with significant relevant experience
  • Potential yearly incentive pay up to 9% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!
  • Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
  • Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
  • Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
  • Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
  • Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
  • Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
  • Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

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