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Claim Associate Jobs in California (NOW HIRING)

Claim Representative

Los Angeles, CA · On-site

$57.20K - $83.30K/yr

High school diploma or equivalent; some positions may require an associate's or bachelor's degree ... Prior workers' compensation claim handling experience or other similar type of claim handling ...

Claim Representative

Los Angeles, CA · On-site

$57.20K - $80.30K/yr

High school diploma or equivalent; some positions may require an associate's or bachelor's degree ... Prior workers' compensation claim handling experience or other similar type of claim handling ...

High school diploma or equivalent; some positions may require an associate's or bachelor's degree ... Prior workers' compensation claim handling experience or other similar type of claim handling ...

High school diploma or equivalent; some positions may require an associate's or bachelor's degree ... Prior workers' compensation claim handling experience or other similar type of claim handling ...

Claim Representative

Los Angeles, CA · On-site

$57.20K - $80.30K/yr

High school diploma or equivalent; some positions may require an associate's or bachelor's degree ... Prior workers' compensation claim handling experience or other similar type of claim handling ...

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Claim Associate information

See California salary details

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How much do claim associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for claim associate in California is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $22.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.

What are the typical challenges a Claim Associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

What are Claim Associates?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What does a claim associate do?

A claim associate reviews and processes insurance claims by evaluating documentation, determining coverage, and calculating payouts. They often use claims management software and need strong attention to detail and communication skills to ensure accurate and timely claim resolution.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the most commonly searched types of Claim jobs in California? The most popular types of Claim jobs in California are:
What cities in California are hiring for Claim Associate jobs? Cities in California with the most Claim Associate job openings:

Claim Operations Associate I

Great American Insurance Group

Los Angeles, CA • On-site

$17.69 - $28.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

53rd of 259 rated insurance


Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.
Great American Custom, an underwriting division of Great American Insurance Group, dedicates itself to serving client needs and delivering outstanding service. We have made a name for ourselves as a full-service underwriting organization focused on long-term client relationships and customized business solutions. We specialize in providing primary casualty products as well as umbrella and capacity excess products that meet the needs of the commercial market. Our policy holders range from small businesses to complex multi-national corporations and Fortune 1000 accounts.
Essential Job Functions and Responsibilities
  • Provides administrative and processing support to the Claims department. May process and organize claim file information.
  • Prepares and maintains records.
  • Identifies opportunities to streamline claims procedures, enhance efficiency, and reduce costs.
  • Performs other duties as assigned.

Job Requirements
Education: High School Diploma (Associates degree preferred).
Scope of Job/Qualifications: Develops knowledge of local, state, and federal insurance-related policies. Develops analytical and organizational abilities with a focus on prioritization. Develops working knowledge of claim data processing systems. Demonstrates interpersonal and communication skills.
Company:
GAIC Great American Insurance Company
Salary Range:
$17.69 -$28.75
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.

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