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Claim Associate Jobs in California (NOW HIRING)

Cummins

Administrative Associate

San Leandro, CA · On-site

$78K - $118K/yr

We are looking for a talented Administrative Associate to join our Distribution business in (San ... Support warranty claim administration by collecting service data, repair details, and required ...

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Claim Associate information

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How much do claim associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for claim associate in California is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $22.55 per hour, depending on experience, location, and employer.

What are Claim Associates?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What is meant by claims associate?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claimants, adjusters, and use claims management software to ensure accurate and timely resolution of claims.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the typical challenges a Claim Associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

Can I get a claims adjuster job with no experience?

Claim associates or claims adjusters typically require some knowledge of insurance policies and claims processing, but entry-level positions often do not require prior experience. Candidates may need to complete training or obtain relevant certifications, such as the Property and Casualty (P&C) license, to qualify for the role.

Which claim adjusters make the most money?

Senior claim adjusters, especially those with specialized expertise in complex or high-value claims such as property or commercial insurance, tend to earn the highest salaries. Adjusters with certifications like the Chartered Property Casualty Underwriter (CPCU) and extensive experience generally have higher earning potential.

What do claims associates do?

Claims associates review and process insurance claims by evaluating documentation, determining coverage, and calculating payouts. They communicate with clients, adjust claims as needed, and ensure claims are handled accurately and efficiently, often using specialized claims management software.

What are the key skills and qualifications needed to thrive as a Claim Associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.
What are the most commonly searched types of Claim jobs in California? The most popular types of Claim jobs in California are:
What cities in California are hiring for Claim Associate jobs? Cities in California with the most Claim Associate job openings:
Claim Associate jobs near you
Infographic showing various Claim Associate job openings in California as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,210 per year, or $20.8 per hour.

Account Associate - State Farm Agent Team Member

Jeff Marks - State Farm Agent

Pinole, CA • On-site

$20 - $26/hr

Full-time

Retirement, PTO

Posted 8 days ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Paid time off

ROLE DESCRIPTION:
As an Account associate you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
  • Sale insurance products offered by State Farm.
QUALIFICATIONS:
  • Property & Casualty and Life only/ Accident &Health license is required prior to employment.
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.