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Claim Associate Jobs in Raleigh, NC (NOW HIRING)

Duke Health

Patient Account Associate - DHCH

Durham, NC · On-site

$45.90K - $62.30K/yr

Investigates denials from insurance companies to insure claim resolution. * Prioritizes accounts to ... If Patient Account Associate is assigned to the cash application function, that party accurately ...

Artech

Short Term Disability Case Associate

Cary, NC

$30 - $35/hr

Short Term Disability Case Associate Locations: Cary NC 27511 Duration: 6+ Months with Possible ... Claim Analysis and Authorization: Analyze, approve, and authorize assigned claims in accordance ...

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Claim Associate information

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How much do claim associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for claim associate in Raleigh, NC is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $22.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.

What are the typical challenges a Claim Associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

What are Claim Associates?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What does a claim associate do?

A claim associate reviews and processes insurance claims by evaluating documentation, determining coverage, and calculating payouts. They often use claims management software and need strong attention to detail and communication skills to ensure accurate and timely claim resolution.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the most commonly searched types of Claim jobs in Raleigh, NC? The most popular types of Claim jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Claim Associate jobs? Cities near Raleigh, NC with the most Claim Associate job openings:
Claim Associate jobs near you

Claims Examiner - Subrogation Claims

Auto Owners Insurance Company

Raleigh, NC

Full-time

Retirement, PTO

Posted 15 days ago

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated claims professional to join our team. The position requires the following, but is not limited to:

  • Review and monitor open claims files.
  • Provide assistance with coverage, liability and damage determinations.
  • Review closed files provide feedback to claim handlers.
  • Review open and closed files to ensure adherence to claim handling guidelines and state's Fair Claims Practices.
  • Assist associates in identifying claims with subrogation potential.
  • Manage the arbitration process for subrogation files.
  • Assist in developing and presenting educational material to claim associates in classroom and remote settings.
  • Work effectively with associate and customers at all levels.

Desired Skills & Experience

  • Bachelor's degree or equivalent experience
  • Minimum of 2 years claims handling experience
  • Above-average communication skills (written and verbal)
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Possess a valid driver's license

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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