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Claim Trainee Jobs in Raleigh, NC (NOW HIRING)

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Claim Trainee information

See Raleigh, NC salary details

$28.2K

$31.6K

$34K

How much do claim trainee jobs pay per year?

As of Sep 2, 2026, the average yearly pay for claim trainee in Raleigh, NC is $31,592.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,100.00 and $33,000.00 per year, depending on experience, location, and employer.

What is a claim trainee?

Claims trainees are entry-level employees learning how to process claims in the insurance industry. A claims adjuster assesses insurance claims, such as auto accidents or home thefts, and determines whether or not an application should receive compensation. Claims trainees provide administrative support to the adjuster; they review benefits paperwork, interview the client, and research the accident reports. As you gain more experience, you can eventually move from being a trainee to an adjuster.

What are some common challenges faced by claim trainees during their initial training period?

Claim Trainees often encounter challenges such as learning to interpret complex policy language, managing a high volume of cases, and adapting to various claim processing systems. Balancing accuracy and efficiency while meeting deadlines can be demanding, especially when handling sensitive or emotionally charged claims. Support from experienced team members and ongoing training help trainees build confidence and competence as they transition into full claim handling roles.

What are the key skills and qualifications needed to thrive as a claim trainee, and why are they important?

To thrive as a Claim Trainee, you need a bachelor's degree (often in business or a related field), analytical thinking, and a basic understanding of insurance principles. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC or CPCU are beneficial. Strong communication, attention to detail, and problem-solving skills help you effectively investigate claims and interact with clients. These skills are vital for accurate claim handling, customer satisfaction, and successful progression within the insurance industry.

What is the difference between Claim Trainee vs Claims Adjuster?

AspectClaim TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer a relevant certificationHigh school diploma; often requires licensing or certification depending on the state
Work EnvironmentTraining environment, often in an office setting, under supervisionField and office work, investigating claims and interacting with clients
Employer & Industry UsageInsurance companies, training programs for new hiresInsurance companies, handling claims processing and settlement
Search & Comparison IntentEntry-level training roles, learning claims processActive claims management, decision-making roles

Claim Trainee positions are entry-level roles focused on training and learning the claims process, often requiring minimal experience. Claims Adjusters handle active claims, investigate damages, and make settlement decisions, often requiring licensing. While Claim Trainees are in a learning phase, Claims Adjusters are responsible for final claim resolution.

More about Claim Trainee jobs

What are the most commonly searched types of Claim jobs in Raleigh, NC?

The most popular types of Claim jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Claim Trainee jobs?

Cities near Raleigh, NC with the most Claim Trainee job openings:

Claim Trainee jobs near you
Infographic showing various Claim Trainee job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 80% Physical, 6% Hybrid, and 14% Remote job distribution, with an average salary of $29,050 per year, or $14 per hour.

Senior Claim Technical Specialist

IFG Companies

Chapel Hill, NC • On-site

$110K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description


POSITION SUMMARY

The Senior Claim Technical Specialist ("SCTS") is a high-impact role focused on investigating, evaluating, negotiating and settling serious injury/damage claims involving complex coverage and large loss exposures in multiple jurisdictions. The SCTS will evaluate coverage considerations, applicable laws and regulations, claim resolution approaches and report to management and reinsurers within necessary timelines and guidelines. 

POSITION RESPONSIBILITIES INCLUDING

  • Reviewing new claim reports and determining initial plans of action.
  • Analyzing coverage relating to the facts and allegations of claims and preparing Reservation of Rights and Declination of Coverage letters, as applicable.
  • Pursuing all culpable parties, providing them with formal notice and seeking contribution from such responsible entities as appropriate. 
  • Identifying serious injury/damage losses and reporting them timely to upper management and reinsurers. 
  • Evaluating all claims as the investigation develops; establishing and adjusting reserves as warranted, reserving commensurate with the claim exposure. 
  • Reviewing all expense bills for appropriateness, accuracy and adherence to Company billing guidelines within the Company's e-billing system.
  • Identifying subrogation opportunities and ensuring efforts are undertaken, where appropriate, to recover against responsible parties.
  • Directing counsel in the defense of litigated claims in accordance with established litigation plans and legal budgets.
  • Negotiating claims to settlement and attending mediations, settlement conferences and trials.
  • Functioning as the subject matter expert, mentoring claim examiner trainees and new claim examiners.
  • Other duties, as requested.

KNOWLEDGE, SKILLS AND ABILITIES

  • Demonstrated ability to deal with significant/complex coverage matters, including contractual risk transfer and additional insured issues.
  • Excellent written and oral communication skills.
  • Very strong negotiation, critical thinking and problem-solving capabilities.
  • Outstanding customer service orientation, while demonstrating careful attention to details and an ability to multi-task.
  • Strong computer skills, including the ability to work effectively in the claims management system and strong knowledge of Microsoft applications (e.g., Outlook, Word, Excel).
  • Ability to exercise independent judgement with moderate supervision in handling claims within reserve and settlement authority.
  • Ability to travel as business necessitates (including for mediations, settlement conferences and trials).

EDUCATION, EXPERIENCE AND CERTIFICATIONS

  • Required: A bachelor's degree from an accredited U.S. college/university, with a major or coursework in insurance, economics or related fields. 
  • Required: At least eight (8) years of experience handling commercial general liability claims, preferably with a U.S. commercial insurer.
  • Required: A valid adjuster license in designated home state and the ability to obtain additional non-residential adjuster licenses.
  • A Plus: Senior Claim Law Associate (SCLA), Casualty Claim Law Associate (CCLA), Associate in Claims (AIC) and/or Chartered Property Casualty Underwriter (CPCU) designations.
  • Preferred: At least eight (8) years of commercial property/casualty claims handling experience with a U.S. commercial insurer, including experience with complex litigation of claims.
  • Preferred: At least eight (8) years of litigation management experience.
  • Preferred: Experience with Excess & Surplus Lines (E&S). 

PHYSICAL DEMANDS

  • Position is hybrid and requires the ability and the willingness to work in an IFG Companies office at least three (3) days per week if residing within a one-hour commuting distance.
  • Physical demands are considered those of a climate-controlled office environment with minimal physical exertion.
  • Position requires prolonged sitting, extensive utilization of computers and interactions with others in person and via phone.
  • Position requires the ability and the willingness to travel when required to meet business needs.

SALARY AND BENEFITS

The salary range for this position is $110,000 to $120,000. Additionally, the position may be eligible to earn incentive compensation.

IFG Companies offers competitive compensation and benefits, currently including medical, dental, vision, 401(k), flexible spending, short-term and long-term disability insurance, life insurance, paid parental leave, vacation and other paid time off.

WHY IFG COMPANIES

Founded in 1985, IFG Companies is one of the oldest privately held insurance groups in the United States. It combines a specialty-carrier focus with long-term stability and thinking, while promoting a culture of underwriting rigor, collaboration, strategic thinking, superior technology and strong producer partnerships.

EQUAL OPPORTUNITY

IFG Companies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other protected characteristic under applicable law.