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Claim Manager Jobs in Raleigh, NC (NOW HIRING)

IFG Companies

Claim Assistant

Chapel Hill, NC · On-site

$50K - $52K/yr

Claim Assistant The Claim Assistant plays an important role in ensuring claims are handled in a ... The ability to prioritize tasks, manage work, and work well under pressure while meeting deadlines.

Builders Mutual

Workers Compensation Adjuster II

Raleigh, NC · On-site

$64K - $83K/yr

Oversee litigated claims and manage litigation expenses within budget * Monitor and adhere to periodic claim file diaries consistently create a written plan of action to facilitate ongoing claim ...

The Crom Corporation

Contracts Manager

Raleigh, NC · On-site

$78K - $105K/yr

Job Purpose The Contracts Manager will ensure compliance with government regulations, statutes, and ... Provide pre-claim and claim support, including worker's compensation, car accidents, etc... and ...

Iatinsurancegroup

Claims Major Case Director

Raleigh, NC · On-site +1

$92K - $130K/yr

Handles highly complex exposure claims based on Claim Guidelines. * Directs and manages use of independent investigators, appraisers, and experts. Selects, directs and manages defense counsel ...

Quest Global

DC Protection Engineer

Raleigh, NC · On-site

$100K - $120K/yr

You will support our Commissioning Management in Quality, Risk and Claim Management and you actively participate in our improvement programs What You Will Bring: * Completed studies in electrical ...

gpec

Field Service Manager III

Garner, NC

Manages the warranty claims program for the department ... Reviews/finalizes service repair work orders, and assist in warranty claim, and processes to final ...

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Showing results 1-20

All JobsClaim JobsClaim Manager JobsClaim Manager Jobs in Raleigh, NC

Claim Manager information

See Raleigh, NC salary details

$34K

$85.4K

$135.1K

How much do claim manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for claim manager in Raleigh, NC is $85,403.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $102,100.00 per year, depending on experience, location, and employer.

What is the difference between Claim Manager vs Claims Adjuster?

AspectClaim ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU, AIC), and experience in claims handlingOften requires a high school diploma or associate degree; certifications like AIC are common but not mandatory
Work EnvironmentManages teams, oversees claims processes, and develops policies; often in an office settingInvestigates claims, assesses damages, and makes settlement decisions; may work in the field or office
Industry UsageUsed across insurance companies, especially in managerial and supervisory rolesCommonly employed in insurance companies, adjusting claims directly with clients and providers

In summary, Claim Managers oversee the claims process and manage teams, requiring more experience and certifications, while Claims Adjusters focus on investigating and settling individual claims, often with less formal education.

What are Claim Managers?

Claim Managers are professionals responsible for overseeing and managing insurance claims within an organization. They ensure that claims are processed efficiently, fairly, and in compliance with policy terms and relevant regulations. Claim Managers often supervise a team of adjusters and examiners, review complex claims, resolve disputes, and communicate with policyholders, legal teams, and other stakeholders. Their work helps protect the financial interests of both the insurer and the insured.

What are the key skills and qualifications needed to thrive as a Claim Manager, and why are they important?

To thrive as a Claim Manager, you need strong analytical skills, deep knowledge of insurance policies and claims processes, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, risk assessment tools, and relevant certifications such as AIC (Associate in Claims) are common requirements. Excellent negotiation, problem-solving, and communication skills help you effectively resolve claims and liaise with clients and stakeholders. These skills ensure efficient and fair claim resolutions, contributing to client satisfaction and minimizing company risk.

What are some common challenges Claim Managers face when handling complex claims, and how can they effectively overcome them?

Claim Managers often encounter challenges such as coordinating between multiple stakeholders, interpreting nuanced policy language, and managing high volumes of complex cases simultaneously. Effectively overcoming these challenges requires strong organizational skills, clear communication, and the ability to make well-informed decisions under pressure. Building collaborative relationships with adjusters, legal teams, and clients, as well as staying updated on industry regulations, helps Claim Managers resolve claims efficiently while maintaining compliance and customer satisfaction.
What are the most commonly searched types of Claim jobs in Raleigh, NC? The most popular types of Claim jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Claim Manager jobs? Cities near Raleigh, NC with the most Claim Manager job openings:
Claim Manager jobs near you
Infographic showing various Claim Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $85,403 per year, or $41.1 per hour.
Claim Assistant

Claim Assistant

IFG Companies

Chapel Hill, NC • On-site

$50K - $52K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Claim Assistant

The Claim Assistant plays an important role in ensuring claims are handled in a timely and efficient manner, and policyholders are treated fairly and appropriately. The role of a CA is to assist in the claims process, which can include tasks such as data entry, document management, and customer service. This individual is responsible for providing support to and for claims department team members and managers. The CA may also be responsible for answering customer inquiries, maintaining records and databases, and providing updates on the status of claims.

Position Responsibilities Including:

  • Receiving and processing electronic letters.
  • Reviewing and handling of incoming and outgoing mail by identifying claim number and adjuster, routing and logging mail via internal claims system.
  • Answering phone calls and responding to routine inquiries, including handling retail agent, wholesale broker, policyholder or claimant calls on pending matters and providing updates and assistance as needed.
  • Maintaining the claims system vendors; including vendor payments, obtaining W-9 forms, data entry of claim information within established production and quality standards.
  • Assisting with requesting policies and underwriting files.
  • Communicating with underwriting regarding claim status, as needed.
  • Requesting files from archives (3rd party off site vendor) as needed.
  • Training in the new loss set up process by Claim Associate.
  • Assisting with gathering information and maintaining spreadsheets for special projects.
  • Providing backup and supporting other claim administrative staff and claim associates.
  • Other duties, as required.

Knowledge, Skills and Abilities:

  • Excellent customer service skills.
  • Exhibit analytical skills.
  • Proficiency with Microsoft Excel, Word, and ability to learn internal claim system.
  • The ability to multitask, be accurate, and be detail oriented.
  • The ability to prioritize tasks, manage work, and work well under pressure while meeting deadlines.
  • The ability to work well independently and with other team members.
  • Excellent verbal and written communication skills.

Education, Experience and Certifications:

  • Required: A bachelor's degree from an accredited U.S. college/university, with a major or coursework in insurance or related fields.
  • Required: Experience with office setting supporting a team administratively.
  • Preferred: U.S. Casualty insurance industry experience.
  • A plus: Bilingual in English and Spanish.

Physical Demands:

  • Position is hybrid and requires the ability and the willingness to work in an IFG Companies office at least three (3) days per week if residing within a one-hour commuting distance.
  • Physical demands are considered those of a climate-controlled office environment with minimal physical exertion.
  • Position requires prolonged sitting, extensive utilization of computers and interactions with others in person and via phone.
  • Position requires the ability and the willingness to travel when required to meet business needs.

Salary and Benefits:

The salary range for this position is $50,000 to $52,000. Additionally, the position may be eligible to earn incentive compensation.

IFG Companies offers competitive compensation and benefits, currently including medical, dental, vision, 401(k), flexible spending, short-term and long-term disability insurance, life insurance, paid parental leave, vacation and other paid time off.

Why IFG Companies:

Founded in 1985, IFG Companies is one of the oldest privately held insurance groups in the United States. It combines a specialty-carrier focus with long-term stability and thinking, while promoting a culture of underwriting rigor, collaboration, strategic thinking, superior technology and strong producer partnerships.

Equal Opportunity:

IFG Companies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other protected characteristic under applicable law.

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