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Claim Coordinator Jobs in Raleigh, NC (NOW HIRING)

Inventory Claim Specialist

Wendell, NC · On-site

$14.50 - $18.50/hr

Inventory Claims Coordinator Department: Warehouse Operations - 171032 Reports to: Inventory ... Resolve and process claim disputes * Technical drawing look-up * Inventory background ...

Claims Coordinator POSITION OVERVIEW FLSA: Non-Exempt, Full Time Department: Claims Primary ... Common duties include reviewing claim forms, verifying information, contacting members and ...

Claims Coordinator POSITION OVERVIEW FLSA: Non-Exempt, Full Time Department: Claims Primary ... Common duties include reviewing claim forms, verifying information, contacting members and ...

Claims Coordinator

Durham, NC · On-site

$50K - $55K/yr

Claims Coordinator POSITION OVERVIEW FLSA: Non-Exempt, Full Time Department: Claims Primary ... Common duties include reviewing claim forms, verifying information, contacting members and ...

eCOB Specialist II

Durham, NC · On-site

$20.42 - $30.64/hr

Accountable for end-to-end functionality on every Coordination of Benefits(COB) function including reconciliation of claim, membership and accounting. How you will make an impact: * Utilizes internal ...

eCOB Specialist II

Durham, NC · On-site

$20.42 - $30.64/hr

Accountable for end-to-end functionality on every Coordination of Benefits(COB) function including reconciliation of claim, membership and accounting. How you will make an impact: * Utilizes internal ...

Equipment Coordinator

Durham, NC · On-site

$18 - $23/hr

The Equipment Coordinator is responsible for a wide variety of tasks related to the scheduling ... Communicate equipment incidents and damage claims to company administration and assist with claim ...

Equipment Coordinator

Durham, NC · On-site

$18 - $23/hr

The Equipment Coordinator is responsible for a wide variety of tasks related to the scheduling ... with claim documentation as needed. • Organize storage areas, load and unload freight, and ...

Receiving Coordinator

Lillington, NC · On-site

$14.50 - $18.75/hr

The Receiving Coordinator is to coordinate and perform daily receiving activities to ensure ... claim documentation, and follow up as needed through resolution and closure. · Coordinate the ...

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Claim Coordinator information

See Raleigh, NC salary details

$11

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How much do claim coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for claim coordinator in Raleigh, NC is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.37 per hour, depending on experience, location, and employer.

What does a claim coordinator do?

A Claim Coordinator is responsible for managing and processing insurance claims on behalf of clients or an organization. They review claim documents, verify coverage and eligibility, communicate with claimants, insurance companies, and other stakeholders, and ensure that claims are handled efficiently and accurately. Claim Coordinators also help resolve issues, track the status of claims, and maintain records, aiming to provide a smooth claims experience while complying with regulations and company policies.

What are the key skills and qualifications needed to thrive as a claim coordinator?

To thrive as a Claim Coordinator, you need strong organizational skills, attention to detail, and a background in insurance or claims processing, often supported by a relevant associate degree or certification. Familiarity with claims management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and customer service orientation help you excel when liaising between clients, insurers, and healthcare providers. These skills ensure efficient, accurate claim handling and high client satisfaction in a fast-paced environment.

How does a claim coordinator typically collaborate with adjusters and other departments during the claims process?

Claim Coordinators frequently act as a central point of contact between policyholders, adjusters, and other internal departments such as underwriting and legal. Their role involves gathering necessary documentation, ensuring timely communication between all parties, and tracking the progress of claims to resolution. Effective collaboration is crucial, as Claim Coordinators must relay accurate information, address any discrepancies, and help resolve issues promptly to maintain customer satisfaction and compliance. This teamwork helps streamline the claims process and ensures that cases are handled efficiently.

What is the difference between Claim Coordinator vs Claims Adjuster?

AspectClaim CoordinatorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance certificationsHigh school diploma; licensing or certification often required (e.g., state adjuster license)
Work EnvironmentOffice setting, administrative tasks, customer serviceField or office; investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Common Search & Comparison IntentUnderstanding administrative roles in claims processingAssessing claims, evaluating damages, settlement negotiations

Claim Coordinators primarily handle administrative and customer service tasks within the claims process, focusing on documentation and communication. Claims Adjusters investigate and evaluate claims, often inspecting damages and negotiating settlements. While both roles work within the insurance industry, they differ in responsibilities, credentials, and work environment.

What are the most commonly searched types of Claim jobs in Raleigh, NC?

The most popular types of Claim jobs in Raleigh, NC are:

What are popular job titles related to Claim Coordinator jobs in Raleigh, NC?

For Claim Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Claim Coordinator jobs?

Cities near Raleigh, NC with the most Claim Coordinator job openings:

Infographic showing various Claim Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $42,533 per year, or $20.4 per hour.

Property & Casualty Field Adjuster

North Carolina League of Municipalities

Raleigh, NC • On-site

$82K - $129K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Key responsibilities

  • Investigate and evaluate property and liability claims, including automobile claims and other lines of business.

  • Negotiate settlements with members, claimants, or their legal representatives, and oversee claims recovery and subrogation efforts.

  • Document claims activities, maintain claim files, and determine damages and reserves for each claim.


Job description


The North Carolina League of Municipalities (NCLM) is seeking a Property and Casualty Field Adjuster. This position is part of the Property and Casualty Claims team and the purpose of this position is to handle and adjust property and liability claims for members of the Insurance Trust. This is accomplished by investigating and evaluating primarily first/third party automobile claims along with a variation of other assigned claims involving other lines of business. Negotiating settlement with members, claimants, or their legal representative, and providing additional services as needed or requested by our member customers. Other duties include overseeing claims recovery, subrogation investigation and recovery, attending workshops, participating as a member of League committees, performing any additional duties assigned including attending annual conference.

Additional duties include: 

  • Conducts investigations by contacting members and/or claimant; determining involved department and appropriate contact person; investigating claims; obtaining recorded or written statements; determining whether or not the claim should be settled or denied; identifying possible fraud; and providing direction for those who require assistance of expert.
  • Responsible for reporting, coverage and liability determinations, negotiations, and resolutions by determining the extent of the damages regarding a claim or loss and reporting to supervisor any claim problems; negotiating with members or claimants or their legal representative; maintaining a proper reserve; ensuring settlement documents are produced once settlement is obtained; and issuing settlement checks.
  • Professional development is achieved by attending continuing education courses and seminars; participating in industry-based insurance course work in pursuit of a professional designation; researching and reviewing publications, media reports; providing customer service; maintaining open communication; traveling to member locations; reviewing multiple coverage forms; performing additional functions when necessary.
  • Files documentation by inputting all file notes into the claims systems; attaching all documents to file in digital form; scanning documents for review by adjuster; and maintaining an active claim diary to ensure proper follow up with members and claimants.
  • Evaluates damages by investigating the loss or claim; determining the extent of the damage and calculating amount of depreciation; maintaining all claim reserves on each file; ensuring that the reserves are sufficient to reflect the exposure for each claim; and consulting with member prior to the formal denial or acceptance.
  • Oversees coverage analysis by determining the nature of the claim; reviewing forms and policies; and consulting with liability supervisor and underwriting.
  • Oversees subrogation and salvage by identifying subrogation potential; presenting documentation to substantiate our subrogation claim; coordinating with the regional auction company to pick up salvage to transport to the auction; obtaining title and power of attorney; preparing DMV notification; and filing notification with NC DMV as required by law.
Why Work at the League?

The North Carolina League of Municipalities has been One Voice for cities and towns across North Carolina for more than 100 years with a motto of "Working as one. Advancing all." Through our collective efforts, cities and towns are better equipped to serve their residents and improve their quality of life. If you have a heart for service and are looking to make a positive impact on North Carolina communities, we want to hear from you.

Salary & Benefits

This field-based position is primarily remote and includes a League-issued vehicle to support travel to member locations throughout North Carolina. Benefits include generous paid time off, participation in the NC Local Government Retirement System, a 401(k) Plan with a 4% employer match, employer-paid medical, dental, vision, and life insurance, employer-paid parking when reporting to the office, access to an onsite fitness center, and much more. The anticipated hiring range is available upon request and will be shared with identified candidates during the hiring process.