1

Insurance Authorization Jobs in Raleigh, NC (NOW HIRING)

Patient Insurance Representative

Raleigh, NC · On-site

$17 - $21.75/hr

The Patient Insurance Representative is responsible for coordinating with physician practices and insurance companies to obtain authorization for scheduled surgeries and procedures. The Patient ...

Insurance & Authorization Management * Obtains pre-authorizations for surgery, ensure coverage, and verify benefits for surgical procedures, diagnostic tests, and special implants (e.g. premium IOLs)

Insurance & Authorization Management * Obtains pre-authorizations for surgery, ensure coverage, and verify benefits for surgical procedures, diagnostic tests, and special implants (e.g. premium IOLs)

... authorized expenses, and other items. Each credit and debit posted to the Agent's Ledger is part of ... New York Life Insurance Company is an equal opportunity employer M/F/Veteran/Disability/Sexual ...

Scheduling/Cust Service Rep

Durham, NC · On-site

$19.12 - $27.17/hr

Professional Experience Requirements: • Prefer experience in healthcare setting with exposure to patient registration or scheduling, or insurance authorization processes. Requires exceptional ...

Registered Medical Assistant

Raleigh, NC · On-site

$15 - $19.50/hr

Follows up to obtain referrals and insurance authorization as requested and needed. * Schedules radiology/lab tests for patients per physician/provider direction. * Makes referrals to other ...

Registered Medical Assistant

Raleigh, NC · On-site

$15 - $19.50/hr

Follows up to obtain referrals and insurance authorization as requested and needed. * Schedules radiology/lab tests for patients per physician/provider direction. * Makes referrals to other ...

next page

Showing results 1-20

Insurance Authorization information

See Raleigh, NC salary details

$24.8K

$63.8K

$81.2K

How much do insurance authorization jobs pay per year?

As of Aug 30, 2026, the average yearly pay for insurance authorization in Raleigh, NC is $63,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $74,800.00 per year, depending on experience, location, and employer.

What is an insurance authorization?

An Insurance Authorization job involves verifying patient insurance coverage and obtaining necessary approvals before medical services are provided. Professionals in this role communicate with insurance companies, healthcare providers, and patients to ensure procedures are covered. They also handle documentation, follow up on pending requests, and assist in resolving authorization issues. Strong attention to detail and knowledge of insurance policies are essential for success in this role.

What are the key skills and qualifications needed to thrive in insurance authorization, and why are they important?

To excel in Insurance Authorization, you generally need knowledge of healthcare insurance procedures, attention to detail, and experience with medical terminology or health administration. Familiarity with insurance verification systems, EHRs, and payer portals is highly valued, and some positions may require certification in medical billing and coding. Strong organizational skills, clear communication, and customer service orientation help set top performers apart. These competencies ensure accurate authorization processes, minimize claim denials, and maintain effective communication among patients, providers, and insurers.

What are the typical challenges faced in an insurance authorization role, and how are they addressed?

Working in Insurance Authorization often involves navigating complex insurance policies, staying updated with changing payer requirements, and handling high volumes of patient cases within tight deadlines. Effective team collaboration and strong problem-solving skills are essential to resolve issues such as denied claims or missing documentation. Many employers provide initial and ongoing training, along with access to supervisors or a supportive team, to help address these challenges. By staying organized and proactive in communication, Insurance Authorization professionals can efficiently manage their workload and ensure timely patient care.

How to become an insurance authorization specialist?

To become an insurance authorization specialist, individuals typically need a high school diploma or equivalent, along with knowledge of insurance policies and medical billing procedures. Relevant skills include attention to detail, communication, and familiarity with insurance claim software; some roles may require certification such as the Certified Professional Coder (CPC) or similar credentials. Gaining experience through entry-level administrative or billing positions can also help prepare for this role.

What are the most commonly searched types of Insurance Authorization jobs in Raleigh, NC?

The most popular types of Insurance Authorization jobs in Raleigh, NC are:

What are popular job titles related to Insurance Authorization jobs in Raleigh, NC?

For Insurance Authorization jobs in Raleigh, NC, the most frequently searched job titles are:

Infographic showing various Insurance Authorization job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, and 6% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $63,819 per year, or $30.7 per hour.

Patient Insurance Representative

WakeMed

Raleigh, NC • On-site

$17 - $21.75/hr

Per diem

Posted 22 days ago


WakeMed rating

7.7

Company rating: 7.7 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

162nd of 895 rated healthcare providers


Job description

Overview
The Patient Insurance Representative will help patients seamlessly navigate complex billing, financial and insurance workflows. The Patient Insurance Representative is responsible for coordinating with physician practices and insurance companies to obtain authorization for scheduled surgeries and procedures. The Patient Insurance Representative will accurately perform administrative duties required to work work queues, provide estimates, confirm insurance, secure authorizations, answer billing questions and collect payments. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The Patient Insurance Representative work environment may be in the physician practice or in a call center. This task-based, metrics driven position, reviews and interprets insurance authorization coverage online and through conversations with insurance company representatives. The Patient Insurance Representative supports multiple specialties, reviews patient charts, communicates with the physician office to obtain needed information and relays necessary information to the insurance company.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .
EOE
Licensure
Not Applicable
Education
High School Diploma or Equivalent Required
Experience
1 Year Healthcare Required

What WakeMed employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


WakeMed logo

About WakeMed

Sourced by ZipRecruiter

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1961