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Claim Assistant Jobs in Raleigh, NC (NOW HIRING)

Duke University

Staff Assistant

Durham, NC · On-site

As the Staff Assistant (Psychology Clinic) , you'll be a trusted administrative partner supporting ... Review client accounts to ensure accurate billing, timely payments, and prompt insurance claim ...

Duke University

Staff Assistant

Durham, NC · On-site

As the Staff Assistant (Psychology Clinic) , you'll be a trusted administrative partner supporting ... Review client accounts to ensure accurate billing, timely payments, and prompt insurance claim ...

Catapult

Multi-Line Claims Adjuster

Raleigh, NC · On-site

The NCIGA manages a large reserve volume based on claim inventory complexity. Position Summary ... Maintain effective working relationships with internal and external stakeholders and assist the ...

Catapult

Multi-Line Claims Adjuster

Raleigh, NC · On-site

The NCIGA manages a large reserve volume based on claim inventory complexity. Position Summary ... Maintain effective working relationships with internal and external stakeholders and assist the ...

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How much do claim assistant jobs pay per hour?

As of May 31, 2026, the average hourly pay for claim assistant in Raleigh, NC is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $22.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges Claim Assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What are Claim Assistants?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

What are the most commonly searched types of Claim jobs in Raleigh, NC? The most popular types of Claim jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Claim Assistant jobs? Cities near Raleigh, NC with the most Claim Assistant job openings:
Claim Assistant jobs near you

Claims Asst II

North Carolina League of Municipalities

Raleigh, NC • On-site

$41.12K - $52.68K/yr

Full-time

Posted 6 days ago

Job description

The NC League of Municipalities is seeking a Claims Admin II to provide clerical and administrative support within the claims department. This position focuses on handling claim intake, processing mail and billing documents, assisting members with basic inquiries, and supporting daily office operations. The role also provides front desk coverage and helps maintain department records and reports.

Key Responsibilities
  • Set up and process new claims
  • Process incoming mail and image assignments
  • Code and process vendor bills and refund checks
  • Assist members with inquiries
  • Copy, scan, print, and maintain claim file materials
  • Submit workers’ compensation forms and maintain related records
  • Track spreadsheets, reports, and billing information
  • Assist with administrative workflow in the supervisor’s absence
Qualifications
  • Post-secondary administrative, business, or technical training preferred
  • 1–3 years of clerical or administrative experience
  • Strong organizational and communication skills
  • Ability to manage multiple administrative tasks accurately
  • General knowledge of office systems and recordkeeping
Work Environment

This is a primarily sedentary office role involving administrative support, data entry, document processing, and regular communication with staff, members, and vendors.