ZipRecruiter

Log In

1

Claim Assistant Jobs in Raleigh, NC (NOW HIRING)

NC League of Municipalities

Claims Asst II

Raleigh, NC · On-site

$18.25 - $23/hr

This position focuses on handling claim intake, processing mail and billing documents, assisting ... Code and process vendor bills and refund checks * Assist members with inquiries * Copy, scan, print ...

Dr Lane & Associates

Orthodontic Billing Specialist

Angier, NC · On-site

$13.50 - $18/hr

... claim processing issues. * Post orthodontic EFT payments for assigned offices. * Assist with departmental initiatives to improve collections and reduce outstanding insurance balances. * Perform other ...

Apply Early

Iatinsurancegroup

Claims Major Case Director

Raleigh, NC · On-site +1

$92K - $130K/yr

All Time Limit Demands to be escalated to management. * Assist Sr. Claim specialists with analysis of claim issues as needed. * Verifies/analyzes applicable coverage for the reported loss.

next page

Showing results 1-20

All JobsClaim Assistant JobsClaim Assistant Jobs in Raleigh, NC

Claim Assistant information

See Raleigh, NC salary details

$13

$20

$27

How much do claim assistant jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for claim assistant in Raleigh, NC is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $22.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges Claim Assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

What are Claim Assistants?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.
What are the most commonly searched types of Claim jobs in Raleigh, NC? The most popular types of Claim jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Claim Assistant jobs? Cities near Raleigh, NC with the most Claim Assistant job openings:
Claim Assistant jobs near you
Infographic showing various Claim Assistant job openings in Raleigh, NC as of June 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Temporary. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $42,559 per year, or $20.5 per hour.
Claims Administrator

Claims Administrator

Construction Partners Inc.

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Construction Partners, Inc. ("CPI") is seeking a motivated, detail-oriented, self-directed Claims Administrator to join its Risk Department to help administer auto and/or general liability claims. CPI is a vertically integrated civil infrastructure company operating across eight southeastern states and focuses on the construction, repair, and maintenance of surface infrastructure. CPI owns a captive insurance company, and the Risk Department helps to administer claims asserted against eight platform companies. Pay is commensurate with experience and includes competitive benefits, health insurance, and paid time off.
Key Responsibilities:
  • Independently manage and analyze new and ongoing claims through resolution.
  • Coordinate with risk personnel, attorneys, adjusters, and internal stakeholders.
  • Investigate incidents, gather documentation, and maintain accurate claim records.
  • Analyze claim and operational data to identify trends and recommend process improvements.
  • Manage multiple priorities while ensuring compliance, accuracy, and timely communication.
  • Provide administrative support and assist with special projects assigned by the Vice President of Risk.
  • Demonstrate willingness and ability to learn new systems, processes, and procedures.

Requirements:
  • Bachelor's degree in Business, Risk Management, Finance, Legal Studies, or a related field; equivalent experience considered.
  • Two or more years of claims, insurance, risk management, legal, administrative, or related experience preferred.
  • Proficiency with Microsoft Outlook, Word, and Excel; ability to learn claims-management software.
  • Strong analytical, organizational, communication, and problem-solving skills.
  • Ability to work independently, manage competing priorities, and meet deadlines.
  • Experience with legal contracts, insurance agreements, construction operations, or bilingual English/Spanish skills is a plus.
  • Excellent verbal and written communication skills.

Key Competencies:
Critical Thinking • Communication • Organization • Accountability • Initiative • Learning Agility • Teamwork • Confidentiality • Resilience
This is an in-person, in-office position. Local applicants are preferred.
At Construction Partners, we don't just build roads - we build leaders. We provide opportunities for our employees to grow and develop meaningful careers at all levels. In addition, we offer a wide variety of benefits to support our employees' well-being, including:Medical, Dental, and Vision coverage
  • 401(k) Retirement Plan with employer matching
  • Paid vacation and holidays
  • Employee Stock Purchase Plan (Construction Partners, Inc.: ROAD)
  • Employee Assistance Program
  • Professional Development Opportunities

Construction Partners, Inc. is dedicated to the achievement of equality of opportunity for all its employees and applicants for employment without regard to race, color, religion, sex, marital status, age, national origin, disability, veteran status or any other protected group status under federal, state or local law. Construction Partners, Inc. is an E-Verify Participant. CPI complies with federal and state disability laws and makes reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please let us know.
Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: (984) 220-0321
Email: rfilley@constructionpartners.net
Equal Opportunity Employer, including disabled and veterans.
If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, click HERE
If you want to view the Pay Transparency Policy Statement, please click the link: English
Applications are considered active for 30 days. If you have not been hired within 30 days, you must complete a new application. This application is intended for the use in evaluating your qualifications for employment. Incomplete, false or misleading statements on this application or during the interview process are grounds for terminating the application process or, if discovered after employment, termination of employment.

Apply