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Claim Assistant Jobs in Raleigh, NC (NOW HIRING)

gpec

Field Service Manager III

Garner, NC

Reviews/finalizes service repair work orders, and assist in warranty claim, and processes to final settlement. Responsible for maintaining a warranty recovery rate of 95% or above. When necessary ...

gpec

Field Service Manager III

Garner, NC · On-site

Reviews/finalizes service repair work orders, and assist in warranty claim, and processes to final settlement. Responsible for maintaining a warranty recovery rate of 95% or above. When necessary ...

gpec

Field Service Manager III

Garner, NC · On-site

Reviews/finalizes service repair work orders, and assist in warranty claim, and processes to final settlement. Responsible for maintaining a warranty recovery rate of 95% or above. When necessary ...

Allied Universal

Administrative Specialist

Wake Forest, NC · Hybrid

$39K - $54K/yr

As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators ... Basic knowledge of benefit policy compliance * Assist with employee licensing compliance and ...

Allied Universal

Administrative Specialist

Durham, NC · Hybrid

$44K - $60K/yr

As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators ... Basic knowledge of benefit policy compliance * Assist with employee licensing compliance and ...

Allied Universal

Administrative Specialist

Raleigh, NC · Hybrid

$41K - $55K/yr

As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators ... Basic knowledge of benefit policy compliance * Assist with employee licensing compliance and ...

Elevance Health

eCOB Specialist II

Durham, NC · On-site

Ensures correct forms are provided to assist members enrolling in Medicare. * Reviews claim history to identify claims requiring reconciliation, whether processed or pended, as well as recovered in ...

Elevance Health

eCOB Specialist II

Durham, NC · On-site

Ensures correct forms are provided to assist members enrolling in Medicare. * Reviews claim history to identify claims requiring reconciliation, whether processed or pended, as well as recovered in ...

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All JobsClaim JobsClaim Assistant JobsClaim Assistant Jobs in Raleigh, NC

Claim Assistant information

See Raleigh, NC salary details

$13

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$27

How much do claim assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for claim assistant in Raleigh, NC is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.21 per hour, depending on experience, location, and employer.

Is claims processing a stressful job?

Claims processing is a core responsibility of claim assistants, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job requires attention to detail, communication skills, and sometimes working under pressure, but stress levels vary depending on the employer and individual workload.

What are the key skills and qualifications needed to thrive as a claim assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

How to become a claim assistant?

To become a claim assistant, candidates typically need a high school diploma or equivalent, along with strong organizational and communication skills. Some employers prefer candidates with experience in insurance or customer service, and familiarity with claims processing software can be beneficial. Certification is not usually required but can enhance job prospects.

What are some of the common challenges claim assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

What is a claim assistant?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.
What are the most commonly searched types of Claim jobs in Raleigh, NC? The most popular types of Claim jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Claim Assistant jobs? Cities near Raleigh, NC with the most Claim Assistant job openings:
Claim Assistant jobs near you
Infographic showing various Claim Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,561 per year, or $20.5 per hour.

Account Associate - State Farm Agent Team Member

Chad Richards - State Farm Agent

Raleigh, NC • On-site

$50K - $75K/yr

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Chad Richards - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
 
 Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
 
 RESPONSIBILITIES: 
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:
 
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.