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Claim Trainee Jobs (NOW HIRING)

Root Inc.

Complex Adjuster Trainee

$45K - $50K/yr

Claims Adjuster Trainee, Liability Our Claims Adjuster Trainee role offers hands-on experience ... After training, you will handle a balanced mix of claim complexity that supports continued skill ...

Gallagher

Claims Trainee - INVEST

Parsippany, NJ · On-site

$45K/yr

Build hands-on skills in a simulated environment that mirrors real claim situations--reviewing incident reports, writing contact notes, assessing liability, and evaluating damage in a controlled ...

Gallagher

Claims Trainee - INVEST

Tampa, FL · On-site

$45K/yr

Build hands-on skills in a simulated environment that mirrors real claim situations--reviewing incident reports, writing contact notes, assessing liability, and evaluating damage in a controlled ...

Gallagher

Claims Trainee - INVEST

Cleveland, OH · On-site

$45K/yr

Build hands-on skills in a simulated environment that mirrors real claim situations--reviewing incident reports, writing contact notes, assessing liability, and evaluating damage in a controlled ...

Progressive

Claims Adjuster Trainee

Saint Paul, MN · Hybrid

$56K - $60K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers ...

Progressive

Claims Adjuster Trainee

Davenport, IA · Hybrid

$54K - $57K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers ...

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Claim Trainee information

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$29K

$32.5K

$35K

How much do claim trainee jobs pay per year?

As of Jul 1, 2026, the average yearly pay for claim trainee in the United States is $32,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,000.00 and $34,000.00 per year, depending on experience, location, and employer.

What is the difference between Claim Trainee vs Claims Adjuster?

AspectClaim TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer a relevant certificationHigh school diploma; often requires licensing or certification depending on the state
Work EnvironmentTraining environment, often in an office setting, under supervisionField and office work, investigating claims and interacting with clients
Employer & Industry UsageInsurance companies, training programs for new hiresInsurance companies, handling claims processing and settlement
Search & Comparison IntentEntry-level training roles, learning claims processActive claims management, decision-making roles

Claim Trainee positions are entry-level roles focused on training and learning the claims process, often requiring minimal experience. Claims Adjusters handle active claims, investigate damages, and make settlement decisions, often requiring licensing. While Claim Trainees are in a learning phase, Claims Adjusters are responsible for final claim resolution.

What Is a Claims Trainee?

Claims trainees are entry-level employees learning how to process claims in the insurance industry. A claims adjuster assesses insurance claims, such as auto accidents or home thefts, and determines whether or not an application should receive compensation. Claims trainees provide administrative support to the adjuster; they review benefits paperwork, interview the client, and research the accident reports. As you gain more experience, you can eventually move from being a trainee to an adjuster.

What are Claim Trainees?

Claim Trainees are entry-level professionals in the insurance industry who are learning how to evaluate, investigate, and process insurance claims. They typically undergo a structured training program where they gain knowledge about insurance policies, claim procedures, negotiation techniques, and customer service. Claim Trainees work under the supervision of experienced adjusters or managers and gradually take on more responsibility as they develop their skills. Their goal is to become fully qualified claims adjusters who can handle claims independently.

How to get a job as a claims adjuster with no experience?

To become a claims adjuster with no experience, focus on obtaining relevant certifications such as the Property and Casualty (P&C) license and develop skills in communication, investigation, and customer service. Entry-level positions often require a high school diploma or equivalent, and some companies provide on-the-job training for new hires.

Is claim adjusting a dying field?

Claim adjusting remains a vital part of the insurance industry, with demand driven by ongoing claims processing needs. While technology such as claims management software and automation tools are increasingly used, skilled adjusters are still essential for complex cases and customer interactions, ensuring the field continues to offer employment opportunities.

What are the key skills and qualifications needed to thrive as a Claim Trainee, and why are they important?

To thrive as a Claim Trainee, you need a bachelor's degree (often in business or a related field), analytical thinking, and a basic understanding of insurance principles. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC or CPCU are beneficial. Strong communication, attention to detail, and problem-solving skills help you effectively investigate claims and interact with clients. These skills are vital for accurate claim handling, customer satisfaction, and successful progression within the insurance industry.

What are some common challenges faced by Claim Trainees during their initial training period?

Claim Trainees often encounter challenges such as learning to interpret complex policy language, managing a high volume of cases, and adapting to various claim processing systems. Balancing accuracy and efficiency while meeting deadlines can be demanding, especially when handling sensitive or emotionally charged claims. Support from experienced team members and ongoing training help trainees build confidence and competence as they transition into full claim handling roles.

What does a claims trainee do?

A claims trainee assists with processing insurance claims by reviewing documentation, evaluating claim validity, and supporting claims adjusters. They often learn industry procedures, use claims management software, and develop knowledge of insurance policies during their training period.

Is it hard to become a claim adjuster?

Becoming a claim adjuster typically requires relevant education, such as a high school diploma or college coursework, and sometimes a license or certification depending on the state or employer. The role involves developing skills in investigation, communication, and analysis, and may require on-the-job training or passing exams, but it is generally accessible with the right qualifications and experience.
More about Claim Trainee jobs
What cities are hiring for Claim Trainee jobs? Cities with the most Claim Trainee job openings:
What are the most commonly searched types of Claim jobs? The most popular types of Claim jobs are:
What states have the most Claim Trainee jobs? States with the most job openings for Claim Trainee jobs include:
What are popular job titles related to Claim Trainee jobs? For Claim Trainee jobs, the most frequently searched job titles are:
Claim Trainee jobs near you
Infographic showing various Claim Trainee job openings in the United States as of June 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $32,500 per year, or $15.6 per hour.
Complex Adjuster Trainee

Complex Adjuster Trainee

Root Inc.

Remote

$45K - $50K/yr

Full-time

Posted 23 days ago

Job description

Root was founded on the belief that car insurance is broken, and we set out to change it. We're harnessing the power of technology to revolutionize this archaic, complicated industry. Using machine learning and mobile telematic platforms, we've built one of the most innovative insurtech companies in the world.
The Opportunity
At Root, we offer clear career paths, structured training, and company funded licensing so adjusters can grow into their claims role with confidence. Our teams gain hands-on experience early, receive ongoing coaching, and advance through clearly defined career paths based on performance, readiness, and business needs.
If you are looking to pursue a career in insurance, this opportunity might be for you!
Claims Adjuster Trainee, Liability
Our Claims Adjuster Trainee role offers hands-on experience, structured development, and defined advancement into complex liability work.
In this role, you will complete a 6-month training program that combines formal instruction with live claim handling. You will learn how to investigate claims, evaluate coverage and liability, communicate with customers and partners, and make informed claim decisions with the support of experienced leaders.
The trainee position offers a starting base salary of approximately $45,840 to $50,000, with a defined increase to $55,000 upon successful completion of training and meeting performance expectations, at which point you will transition into the Complex Adjuster role. After training, you will handle a balanced mix of claim complexity that supports continued skill development and long term success.
This role is a strong fit for candidates who are motivated, customer focused, and interested in building a long term career in claims, where strong performance in the Complex Adjuster role can open opportunities in other areas such as auto physical damage, total loss, and injury claims.
Salary Range: $45,840 - $50,000
Class Start Date: July 27, 2026
How You Will Make an Impact
  • Deliver a high-quality claims experience for all policyholders and claimants by managing claims with professionalism and empathy
  • Verify coverage and assist in determining liability for a range of accident scenarios, under guidance from senior adjusters or claims leadership
  • Obtain detailed accident statements from drivers, passengers, and witnesses to develop clear liability perspectives
  • Maintain consistent, prompt, and courteous contact with all involved parties throughout the claim lifecycle
  • Use time management and organizational skills to proactively manage pending claims, tasks, and correspondence
  • Coordinate vehicle repairs and assist customers with rental reimbursement processes
  • Participate in team reviews of claims handling practices to strengthen understanding of policy language and claim best practices
  • Engage in continuous learning to develop a strong understanding of:
  • Policy interpretation
  • Liability assessment and shared negligence scenarios
    Court decisions and legislation affecting claims functions
  • Emerging claims guidelines and industry best practices
  • Recommend process and product improvements based on observed opportunities
  • Interact and communicate effectively with customers, peers, vendors, and managers
  • Support the development of claims documentation and training materials as knowledge grows

What You Will Need to Succeed
  • Bachelor's degree or equivalent work experience
  • Successful history of time management, multi-tasking, and customer-facing communication
  • Ability to secure an adjuster insurance license within 90 days of the start date
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office Suite and/or Google Suite
  • High sense of professionalism while remaining empathetic
  • Curious in nature
  • Willingness and ability to keep learning
  • Great attention to detail with high organizational skills
  • Ability to approach problems with an open mind
  • Strong decision-making capabilities
  • Ability to complete other duties as assigned

As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. Being on camera is a standard requirement for our process and part of how we assess fit and communication style, so we do require it to move forward with any applicant's candidacy. If you have any concerns, feel free to let us know once you are contacted. We're happy to talk it through.
Please see our Privacy Notice available HERE for more information on how we process your personal data.

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