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Claim Trainee Jobs (NOW HIRING)

Donegal Insurance Group

Claim Trainee

Marietta, PA · On-site

$60K/yr

Job Summary Donegal Insurance Group has an opening for an entry-level Claim Representative (Claim Trainees) in our Marietta Headquarters. Only candidates who are willing to be in the Marietta, PA ...

Donegal Insurance Group

Claim Trainee

Marietta, PA · On-site

$60K/yr

Job Summary Donegal Insurance Group has an opening for an entry-level Claim Representative (Claim Trainees) in our Marietta Headquarters. Only candidates who are willing to be in the Marietta, PA ...

Progressive

Claims Adjuster Trainee

Modesto, CA

$28.61 - $30.53/hr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position which means you'll be building relationships with customers over ...

Progressive

Claims Adjuster Trainee

Portland, OR

$59.50K - $63.50K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers ...

Progressive

Claims Adjuster Trainee

Saint Paul, MN · Hybrid

$56.50K - $60K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers ...

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How much do claim trainee jobs pay per year?

As of May 30, 2026, the average yearly pay for claim trainee in the United States is $32,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,000.00 and $34,000.00 per year, depending on experience, location, and employer.

What Is a Claims Trainee?

Claims trainees are entry-level employees learning how to process claims in the insurance industry. A claims adjuster assesses insurance claims, such as auto accidents or home thefts, and determines whether or not an application should receive compensation. Claims trainees provide administrative support to the adjuster; they review benefits paperwork, interview the client, and research the accident reports. As you gain more experience, you can eventually move from being a trainee to an adjuster.

What are the key skills and qualifications needed to thrive as a Claim Trainee, and why are they important?

To thrive as a Claim Trainee, you need a bachelor's degree (often in business or a related field), analytical thinking, and a basic understanding of insurance principles. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC or CPCU are beneficial. Strong communication, attention to detail, and problem-solving skills help you effectively investigate claims and interact with clients. These skills are vital for accurate claim handling, customer satisfaction, and successful progression within the insurance industry.

What are some common challenges faced by Claim Trainees during their initial training period?

Claim Trainees often encounter challenges such as learning to interpret complex policy language, managing a high volume of cases, and adapting to various claim processing systems. Balancing accuracy and efficiency while meeting deadlines can be demanding, especially when handling sensitive or emotionally charged claims. Support from experienced team members and ongoing training help trainees build confidence and competence as they transition into full claim handling roles.

What are Claim Trainees?

Claim Trainees are entry-level professionals in the insurance industry who are learning how to evaluate, investigate, and process insurance claims. They typically undergo a structured training program where they gain knowledge about insurance policies, claim procedures, negotiation techniques, and customer service. Claim Trainees work under the supervision of experienced adjusters or managers and gradually take on more responsibility as they develop their skills. Their goal is to become fully qualified claims adjusters who can handle claims independently.

What is the difference between Claim Trainee vs Claims Adjuster?

AspectClaim TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer a relevant certificationHigh school diploma; often requires licensing or certification depending on the state
Work EnvironmentTraining environment, often in an office setting, under supervisionField and office work, investigating claims and interacting with clients
Employer & Industry UsageInsurance companies, training programs for new hiresInsurance companies, handling claims processing and settlement
Search & Comparison IntentEntry-level training roles, learning claims processActive claims management, decision-making roles

Claim Trainee positions are entry-level roles focused on training and learning the claims process, often requiring minimal experience. Claims Adjusters handle active claims, investigate damages, and make settlement decisions, often requiring licensing. While Claim Trainees are in a learning phase, Claims Adjusters are responsible for final claim resolution.

More about Claim Trainee jobs
What cities are hiring for Claim Trainee jobs? Cities with the most Claim Trainee job openings:
What are the most commonly searched types of Claim jobs? The most popular types of Claim jobs are:
What states have the most Claim Trainee jobs? States with the most job openings for Claim Trainee jobs include:
What are popular job titles related to Claim Trainee jobs? For Claim Trainee jobs, the most frequently searched job titles are:
Claim Trainee jobs near you
Infographic showing various Claim Trainee job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 95% Physical, 4% Hybrid, and 1% Remote job distribution, with an average salary of $32,500 per year, or $15.6 per hour.

Claim Trainee

Donegal Insurance Group

Marietta, PA • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Job Summary
Donegal Insurance Group has an opening for an entry-level Claim Representative (Claim Trainees) in our Marietta Headquarters. Only candidates who are willing to be in the Marietta, PA office full-time will be considered. 

Located in Marietta Pennsylvania along the Susquehanna River in beautiful Lancaster County, Pennsylvania our claims operations offer a great career and development opportunity, an engaging team dynamic and office environment. We offer state of the art claims handling technology and continue to invest in innovative approaches to claims handling.

The ideal candidate for this entry level position will have a solid educational base, a career interest in claims, and some work experience in a technical or customer service role. This fast paced opportunity provides a broad depth of experience.
Responsibilities and Duties

  • Interact with our policyholders and claimants through phone, text and email to gather and investigate claim facts.
  • Evaluate coverage and estimate damage for our customers in order to settle claims fairly and in a timely manner.
  • Manage the claim file and any involvement by Vendors, Experts and Independent Adjusters.
  • Work with Personal and Commercial Lines Underwriting to identify any risk related issues.
  • Maintain good relationships with agents, policyholders, and all company personnel.
  • Trainees are required to get licensed. 

Qualifications and Skills
  • Bachelor’s Degree preferred
  • Ability to learn industry specific software applications applicable to performance of position responsibilities
  • Attention to detail
  • Strong organizational skills
  • Ability to communicate effectively in written correspondence

Starting Pay: The pay range for this position is $60,000 annually. The specific offer will vary based on an applicant's education, qualifications, professional experience, skills, abilities, and any applicable designations/certifications. The posted pay range reflects our ability to hire at different position titles and levels depending on background and experience. The pay range may also be adjusted based on an applicant's geographic location.
The base pay is just one component of Donegal's total compensation package for employees. This role may also be eligible to participate in a discretionary annual incentive program. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.
Ongoing applications are being accepted.
 

To apply, please submit your resume and online application

Competitive Benefits Package

Donegal Insurance Group offers a comprehensive benefits package for all full-time, permanent positions including:

  • Medical, Dental, and Vision Coverage: Available to you and your dependents. Coverage begins the first of the month after start date.
  • 401(k) with the first 3% matched at 100%: the next 6% is matched at 50%
  • Paid Time Off: Paid vacation, sick days, paid holidays, & bereavement days
  • Career Development: Including college partnership discounts and industry designation(s) reimbursements

Additional benefits include company-paid basic life insurance; short & long-term disability insurance; employee stock purchase plan; and employee assistance program (EAP). Learn more about our full benefit offerings by visiting our Benefits page.

Who We Are

Donegal Insurance Group provides commercial and personal insurance products through a network of independent agents in 21 states and across several regions of the U.S. In Texas, Colorado, Utah, New Mexico and Arizona, business is conducted under the Mountain States Insurance Group name; and in Michigan, business is conducted under the Michigan Insurance name.

Headquartered in Lancaster County, Pennsylvania, along with four (4) regional offices located in: Athens, GA, Grand Rapids, MI, Albuquerque, NM, and Glen Allen, VA, our steady growth and successes have allowed us to establish a culture of which we're proud. Check out our Glassdoor profile where our rating speaks for itself:

By joining Donegal, you would be joining a team of dedicated, hard-working employees, all with a common goal of providing peace of mind to our policyholders and being There when it matters most.™.

Work Arrangement

With each department and position being different, the work arrangement for a specific position will be reviewed with candidates during a initial phone screening. For a position not requiring an onsite expectation at one of our offices, the ideal candidate must live within our Donegal footprint. Current approved states are: AL, AZ, CT, DE, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, ND, NE, NH, NJ, NM, NY, OH, PA, SC, SD, TN, TX, UT, VA, WI, and, WV. (Please note, this list is subject to change without notice.)

E-Verify

Donegal Insurance Group participates in E-Verify in the following states: Alabama, Arizona, Florida, Georgia, Louisiana, Mississippi, Nebraska, North Carolina, South Carolina, Tennessee, and Utah. If you reside in one of the listed states, please review the "Notice of E-Verify Participation" and the "Right to Work Poster" on the links below:

  • Notice of E-Verify Participation Poster (English and Spanish)
  • Right to Work Poster (English and Spanish)

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