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Claim Director Jobs (NOW HIRING)

Chubb

Claim Director

Walnut Creek, CA · On-site

$105K - $179K/yr

The Brandywine Claim Director is responsible for all aspects of claim handling on a book of complex asbestos, long term exposure and environmental claims from first notice through resolution with ...

Chubb

Claim Director

Walnut Creek, CA

$105K - $179K/yr

The Brandywine Claim Director is responsible for all aspects of claim handling on a book of complex asbestos, long term exposure and environmental claims from first notice through resolution with ...

Chubb Ltd.

Claim Director

Tampa, FL · On-site

$120 - $180/hr

The Claim Director, under minimal direction from the manager, investigates and settles claims promptly, equitably and within established best practices guidelines. Responsible for investigating ...

Chubb

Claim Director

Alpharetta, GA · On-site

$78K - $114K/yr

Provide direction, reserve and settlement authority to claim handlers as outlined in Chubb North American Claim Handling Guidelines and within Director's authority, elevating requests above authority ...

Archgroup

Claim Director

Morristown, NJ · Hybrid

$145K - $196K/yr

... Director of Claims in our Morristown, NJ office. The ideal candidate will have a strong coverage background and a high level of technical claim handling ability with experience in property, general ...

Archgroup

Claim Director

Morristown, NJ · Hybrid

$145K - $196K/yr

... Director of Claims in our Morristown, NJ office. The ideal candidate will have a strong coverage background and a high level of technical claim handling ability with experience in property, general ...

Chubb

Claim Director

Jersey City, NJ · On-site

The Claim Director, under minimal direction from the manager, investigates and settles claims promptly, equitably and within established best practices guidelines. Responsible for investigating ...

Chubb

Claim Director

Alpharetta, GA

$78K - $114K/yr

Provide direction, reserve and settlement authority to claim handlers as outlined in Chubb North American Claim Handling Guidelines and within Director's authority, elevating requests above authority ...

Arch Capital Group

Claim Director

Morristown, NJ · On-site

$145K - $196K/yr

... Director of Claims in our Morristown, NJ office. The ideal candidate will have a strong coverage background and a high level of technical claim handling ability with experience in property, general ...

Chubb Corporation

Claim Director

Tampa, FL · On-site

$120 - $180/hr

The Claim Director, under minimal direction from the manager, investigates and settles claims promptly, equitably and within established best practices guidelines. Responsible for investigating ...

Chubb

Claim Director

Jersey City, NJ

The Claim Director, under minimal direction from the manager, investigates and settles claims promptly, equitably and within established best practices guidelines. Responsible for investigating ...

Chubb

Senior Claim Director

Los Angeles, CA · Hybrid

$107K - $156K/yr

Chubb is currently seeking a Workers' Compensation Senior Claims Director for our West Region. The ... Display advanced claim handling skills on claim investigation, reserving, medical, disability and ...

Chubb

Senior Claim Director

Los Angeles, CA · On-site

$107K - $156K/yr

Chubb is currently seeking a Workers' Compensation Senior Claims Director for our West Region. The ... Display advanced claim handling skills on claim investigation, reserving, medical, disability and ...

Chubb

Claim Director-Westchester Casualty

Jersey City, NJ · On-site

$83K - $119K/yr

The Westchester Casualty Claim Director is responsible for investigating and settling high exposure, high severity surplus lines claims while ensuring a high level of customer service and claim file ...

Chubb

Claim Director-Westchester Casualty

Jersey City, NJ · On-site

$83K - $119K/yr

The Westchester Casualty Claim Director is responsible for investigating and settling high exposure, high severity surplus lines claims while ensuring a high level of customer service and claim file ...

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Claim Director information

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$83.5K

$126.9K

$178K

How much do claim director jobs pay per year?

As of Aug 12, 2026, the average yearly pay for claim director in the United States is $126,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,500.00 and $141,000.00 per year, depending on experience, location, and employer.

What is a claim director?

Claim Directors are senior professionals responsible for overseeing the claims department within an insurance company or organization. They manage complex or high-value claims, establish claims policies and procedures, and ensure that claims are handled efficiently and in compliance with regulations. Claim Directors also supervise claims managers and adjusters, resolve escalated disputes, and play a key role in strategic decision-making related to claims operations. Their leadership ensures the integrity and financial stability of the claims process.

What is the difference between Claim Director vs Claims Manager?

AspectClaim DirectorClaims Manager
Required CredentialsBachelor's degree, industry certifications (e.g., CPCU, ARM)Bachelor's degree, industry certifications often preferred
Work EnvironmentOversees multiple teams, strategic planning, high-level decision makingManages daily claims operations, supervises claims staff
Employer & Industry UsageInsurance companies, large corporationsInsurance companies, adjusting firms
Search & Comparison IntentUnderstanding leadership roles in claimsManaging claims processes and team supervision

The Claim Director typically holds a higher strategic leadership role, overseeing multiple claims teams and focusing on policy development and overall claims performance. The Claims Manager handles daily operations, supervising claims staff and ensuring efficient claims processing. Both roles require relevant industry certifications and experience, but Claim Directors focus more on strategic oversight, while Claims Managers concentrate on operational management.

What are some common challenges claim directors face in managing large or complex claims, and how are these typically addressed?

Claim Directors often encounter challenges such as coordinating multiple stakeholders, navigating complex policy language, and managing high-value or sensitive claims. Successfully addressing these issues requires strong negotiation skills, a thorough understanding of insurance regulations, and the ability to lead cross-functional teams. Regular training, leveraging technology for case management, and maintaining clear communication channels with clients and internal teams are key strategies used to overcome these challenges.

What are the key skills and qualifications needed to thrive as a claim director, and why are they important?

To thrive as a Claim Director, you need deep knowledge of insurance claims management, regulatory compliance, and strong analytical skills, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, industry software, and certifications such as CPCU (Chartered Property Casualty Underwriter) are commonly required. Exceptional leadership, negotiation, and interpersonal skills help in managing teams and resolving complex claims efficiently. These competencies are crucial for minimizing losses, ensuring regulatory compliance, and maintaining positive client relationships.
More about Claim Director jobs
What cities are hiring for Claim Director jobs? Cities with the most Claim Director job openings:
What are the most commonly searched types of Claim jobs? The most popular types of Claim jobs are:
What states have the most Claim Director jobs? States with the most job openings for Claim Director jobs include:
Claim Director jobs near you
Infographic showing various Claim Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $126,879 per year, or $61 per hour.

Claim Director

Chubb

Walnut Creek, CA • On-site

$105K - $179K/yr

Full-time

Re-posted 24 days ago

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

141st of 304 rated insurance

Job description


The Brandywine Claim Director is responsible for all aspects of claim handling on a book of complex asbestos, long term exposure and environmental claims from first notice through resolution with guidance from, and reporting to, a Brandywine Vice President.
JOB RESPONSIBILITIES
  • Analyze contracts, policies, applicable law and facts/circumstances surrounding claims to determine appropriate coverage position, and to resolve claims on reasonable terms and at an appropriate value.
  • Responsible for conducting/managing factual claims investigation, including communications with policyholders, remediation experts, counsel and others to gather all claim facts.
  • Negotiate cost sharing agreements with carriers/policyholders.
  • Assign defense counsel, and manage litigation strategy and budgets.
  • Evaluate claims and make recommendations to management regarding claim resolution plans.
  • Maintain physical/electronic claim file, and claim information captured in claim systems.
  • Respond to internal requests for information from management, reinsurers, auditors, etc.
  • Prepare timely and accurate reports to management regarding significant claim developments.
  • Provide the highest levels of service to Chubb business partners.
  • Mentor/assist colleagues, and otherwise share technical expertise with other members of staff.
  • Identify opportunities to enhance operations and more effectively achieve Brandywine's organizational objectives, and communicate the same in a constructive and positive manner.
  • ome travel may be required

Qualifications
  • High school degree of technical competence in the handling of high exposure claims and a minimum of 5 years of relevant experience - emphasis in the areas of asbestos and/or environmental claims required.
  • 4 year college degree.
  • Law degree preferred.
  • Experience directly managing defense counsel.
  • Experience managing disputed/litigated coverage matters.
  • Experience interpreting and analyzing the application of general liability policies.
  • Analytical skills.
  • Superior oral and written communication skills.
  • Ability to effectively utilize claim and financial tracking systems.
  • Organization and time management skills.
  • Experience in a work environment that required collaboration across work groups.
  • Significant knowledge of Excel and data management tools.
  • Working knowledge of Microsoft Office utilities.

The pay range for the role is $105,700 to $179,700. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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