ZipRecruiter

Log In

1

Claim Director Jobs (NOW HIRING)

previous pagenext page

Showing results 21-40

All JobsClaim JobsClaim Director Jobs

Claim Director information

See salary details

$83.5K

$126.9K

$178K

How much do claim director jobs pay per year?

As of Aug 12, 2026, the average yearly pay for claim director in the United States is $126,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,500.00 and $141,000.00 per year, depending on experience, location, and employer.

What is a claim director?

Claim Directors are senior professionals responsible for overseeing the claims department within an insurance company or organization. They manage complex or high-value claims, establish claims policies and procedures, and ensure that claims are handled efficiently and in compliance with regulations. Claim Directors also supervise claims managers and adjusters, resolve escalated disputes, and play a key role in strategic decision-making related to claims operations. Their leadership ensures the integrity and financial stability of the claims process.

What is the difference between Claim Director vs Claims Manager?

AspectClaim DirectorClaims Manager
Required CredentialsBachelor's degree, industry certifications (e.g., CPCU, ARM)Bachelor's degree, industry certifications often preferred
Work EnvironmentOversees multiple teams, strategic planning, high-level decision makingManages daily claims operations, supervises claims staff
Employer & Industry UsageInsurance companies, large corporationsInsurance companies, adjusting firms
Search & Comparison IntentUnderstanding leadership roles in claimsManaging claims processes and team supervision

The Claim Director typically holds a higher strategic leadership role, overseeing multiple claims teams and focusing on policy development and overall claims performance. The Claims Manager handles daily operations, supervising claims staff and ensuring efficient claims processing. Both roles require relevant industry certifications and experience, but Claim Directors focus more on strategic oversight, while Claims Managers concentrate on operational management.

What are some common challenges claim directors face in managing large or complex claims, and how are these typically addressed?

Claim Directors often encounter challenges such as coordinating multiple stakeholders, navigating complex policy language, and managing high-value or sensitive claims. Successfully addressing these issues requires strong negotiation skills, a thorough understanding of insurance regulations, and the ability to lead cross-functional teams. Regular training, leveraging technology for case management, and maintaining clear communication channels with clients and internal teams are key strategies used to overcome these challenges.

What are the key skills and qualifications needed to thrive as a claim director, and why are they important?

To thrive as a Claim Director, you need deep knowledge of insurance claims management, regulatory compliance, and strong analytical skills, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, industry software, and certifications such as CPCU (Chartered Property Casualty Underwriter) are commonly required. Exceptional leadership, negotiation, and interpersonal skills help in managing teams and resolving complex claims efficiently. These competencies are crucial for minimizing losses, ensuring regulatory compliance, and maintaining positive client relationships.
More about Claim Director jobs
What cities are hiring for Claim Director jobs? Cities with the most Claim Director job openings:
What are the most commonly searched types of Claim jobs? The most popular types of Claim jobs are:
What states have the most Claim Director jobs? States with the most job openings for Claim Director jobs include:
Claim Director jobs near you
Infographic showing various Claim Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $126,879 per year, or $61 per hour.

Senior Claim Director-Westchester Casualty

Chubb

Alpharetta, GA

$79K - $134K/yr

Full-time

Posted 20 days ago

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

141st of 304 rated insurance

Job description

The Senior Claim Director, Westchester Casualty, is responsible for investigating, adjusting, and driving to resolution high exposure and high-risk claims while ensuring a high level of customer service and claim file quality. This seasoned claim professional will be a part of our Specialty Casualty team, which handles premises, products, and pollution liability claims on Westchester Environmental, General Liability, Construction, and Product Recall policies. 

Responsibilities:

  • Provides outstanding customer service and works well with the insured, broker and counsel in the adjustment of complex and mainstream casualty and specialty risk claims.
  • Analyzes coverage and communicates coverage positions, as warranted, within authority and under direction of supervisor.
  • Conducts, coordinates, and directs investigation into loss facts and extent of both first- and third-party damages.
  • Directs and closely monitors assignments to experts and defense counsel.
  • Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
  • Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
  • Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable.
  • Travels to conferences, mediations, and trials as necessary.
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Education & Experience:

  • A minimum of 7+ years of experience handling casualty claims.
  • Experience with Environmental claims, both first and third party, is strongly preferred.
  • College degree or equivalent business experience.
  • Law degree preferred by not required 
  • Experience in successfully handling severity exposure claims 
  • Strong background and demonstrated ability in dealing with significant coverage matters.
  • Extensive knowledge of claims handling concepts, practices, and procedures 

Desired Skills: 

  • Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues.
  • Demonstrated strong relational skills particularly in adverse or high-pressure situations.
  • Analytical, Detailed Oriented
  • Customer focus - responsive with an appropriate sense of urgency
  • Strong Communication Skills - including the ability to listen effectively; to confidently and diplomatically express opinions and voice concerns   with other team members; and to present superior written communication to varied audiences.
  • Excellent Interpersonal Skills:  Ability to establish trust and effective working relationships with others on an external and internal basis.
  • Strong Negotiation and Presentation Skills
  • Ability to work collaboratively, independently and as part of a team.
  • Ability to Multitask
  • Ability to adjust and adapt in an ever-changing environment
  • Technically proficient
  • Committed to high standards of behavior and performance

 The pay range for the role is $79,300 to $134,700. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

What Chubb employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chubb logo

About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

View All Chubb Jobs

Apply