... claim files. Additionally, the individual will be expected to interact with our underwriting ... Direct, manage, and supervise surveyors, investigators, experts, and attorneys subject to ...
... claim files. Additionally, the individual will be expected to interact with our underwriting ... Direct, manage, and supervise surveyors, investigators, experts, and attorneys subject to ...
The AVP - Executive Claim Director, under appropriate direction from the manager, investigates and settles employment claims promptly, equitably and within established best practices guidelines. This ...
The AVP - Executive Claim Director, under appropriate direction from the manager, investigates and settles employment claims promptly, equitably and within established best practices guidelines. This ...
The claim profiles range from first and third party claims including Motor Truck Legal Liability, Warehouseman's Legal Liability, Contractors' Equipment, Personal Property in Transit, Marina Property ...
The claim profiles range from first and third party claims including Motor Truck Legal Liability, Warehouseman's Legal Liability, Contractors' Equipment, Personal Property in Transit, Marina Property ...
Senior Claim Director-Westchester
Alpharetta, GA · On-site
$105.70K - $179.70K/yr
The Westchester Casualty Senior Claims Director is responsible for investigating and settling high exposure, high severity claims while ensuring a high level of customer service and claim file ...
Senior Claim Director-Westchester
Alpharetta, GA · On-site
$105.70K - $179.70K/yr
The Westchester Casualty Senior Claims Director is responsible for investigating and settling high exposure, high severity claims while ensuring a high level of customer service and claim file ...
This is a role focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team. In this role you will manage auto and general liability claims, both litigated and non-litigated ...
This is a role focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team. In this role you will manage auto and general liability claims, both litigated and non-litigated ...
Claim Director-Commercial Direct Handle
$79.30K - $134.70K/yr
This is a role focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team. In this role you will manage auto and general liability claims, both litigated and non-litigated ...
Claim Director-Commercial Direct Handle
$79.30K - $134.70K/yr
This is a role focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team. In this role you will manage auto and general liability claims, both litigated and non-litigated ...
Claim Director-Commercial Direct Handle
$79.30K - $134.70K/yr
This is a role focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team. In this role you will manage complex auto and general liability claims, both litigated and non ...
Claim Director-Commercial Direct Handle
$79.30K - $134.70K/yr
This is a role focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team. In this role you will manage complex auto and general liability claims, both litigated and non ...
Claim Director-Commercial Direct Handle
Uniondale, NY · On-site
$79.30K - $134.70K/yr
This is a role focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team. In this role you will manage auto and general liability claims, both litigated and non-litigated ...
Claim Director-Commercial Direct Handle
Uniondale, NY · On-site
$79.30K - $134.70K/yr
This is a role focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team. In this role you will manage auto and general liability claims, both litigated and non-litigated ...
This is a role focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team. In this role you will manage auto and general liability claims, both litigated and non-litigated ...
This is a role focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team. In this role you will manage auto and general liability claims, both litigated and non-litigated ...
Senior Claim Director - Casualty
$120K - $150K/yr
This is a role focused on technical claim handling for Chubb insured's nationwide. In this role you will manage complex primary and excess general liability and automobile claims, both litigated and ...
Senior Claim Director - Casualty
$120K - $150K/yr
This is a role focused on technical claim handling for Chubb insured's nationwide. In this role you will manage complex primary and excess general liability and automobile claims, both litigated and ...
Leads a team of Claims Consultants and Consulting Directors that are responsible for the handling ... Ensures applicable claim handling protocols are followed by maintaining and/or overseeing ...
Leads a team of Claims Consultants and Consulting Directors that are responsible for the handling ... Ensures applicable claim handling protocols are followed by maintaining and/or overseeing ...
This is a role focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team. In this role you will manage complex auto and general liability claims, both litigated and non ...
This is a role focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team. In this role you will manage complex auto and general liability claims, both litigated and non ...
Leads a team of Claims Consultants and Consulting Directors that are responsible for the handling ... Ensures applicable claim handling protocols are followed by maintaining and/or overseeing ...
Leads a team of Claims Consultants and Consulting Directors that are responsible for the handling ... Ensures applicable claim handling protocols are followed by maintaining and/or overseeing ...
Leads a team of Claims Consultants and Consulting Directors that are responsible for the handling ... Ensures applicable claim handling protocols are followed by maintaining and/or overseeing ...
Leads a team of Claims Consultants and Consulting Directors that are responsible for the handling ... Ensures applicable claim handling protocols are followed by maintaining and/or overseeing ...
Leads a team of Claims Consultants and Consulting Directors that are responsible for the handling ... Ensures applicable claim handling protocols are followed by maintaining and/or overseeing ...
Leads a team of Claims Consultants and Consulting Directors that are responsible for the handling ... Ensures applicable claim handling protocols are followed by maintaining and/or overseeing ...
Leads a team of Claims Consultants and Consulting Directors that are responsible for the handling ... Ensures applicable claim handling protocols are followed by maintaining and/or overseeing ...
Leads a team of Claims Consultants and Consulting Directors that are responsible for the handling ... Ensures applicable claim handling protocols are followed by maintaining and/or overseeing ...
Leads a team of Claims Consultants and Consulting Directors that are responsible for the handling ... Ensures applicable claim handling protocols are followed by maintaining and/or overseeing ...
Leads a team of Claims Consultants and Consulting Directors that are responsible for the handling ... Ensures applicable claim handling protocols are followed by maintaining and/or overseeing ...
Leads a team of Claims Consultants and Consulting Directors that are responsible for the handling ... Ensures applicable claim handling protocols are followed by maintaining and/or overseeing ...
Leads a team of Claims Consultants and Consulting Directors that are responsible for the handling ... Ensures applicable claim handling protocols are followed by maintaining and/or overseeing ...
Leads a team of Claims Consultants and Consulting Directors that are responsible for the handling ... Ensures applicable claim handling protocols are followed by maintaining and/or overseeing ...
Leads a team of Claims Consultants and Consulting Directors that are responsible for the handling ... Ensures applicable claim handling protocols are followed by maintaining and/or overseeing ...
Claim Consultant
$87.50K - $118.50K/yr
Advises Claim Director and/or S.V.P. of Claims on claims status and attends Reserve & Settlement Committee Meetings as necessary. Ensures timely reporting to the Reserve and Settlement Committee.
Claim Consultant
$87.50K - $118.50K/yr
Advises Claim Director and/or S.V.P. of Claims on claims status and attends Reserve & Settlement Committee Meetings as necessary. Ensures timely reporting to the Reserve and Settlement Committee.
Claim Director information
See salary details
$83.5K - $92.1K
2% of jobs
$92.1K - $100.7K
8% of jobs
$105.6K is the 25th percentile. Wages below this are outliers.
$100.7K - $109.3K
25% of jobs
The median wage is $115.1K / yr.
$109.3K - $117.9K
21% of jobs
$117.9K - $126.5K
14% of jobs
$133.8K is the 75th percentile. Wages above this are outliers.
$126.5K - $135K
5% of jobs
$135K - $143.6K
5% of jobs
$143.6K - $152.2K
6% of jobs
$152.2K - $160.8K
2% of jobs
$160.8K - $169.4K
5% of jobs
$169.4K - $178K
5% of jobs
$83.5K
$126.9K
$178K
How much do claim director jobs pay per year?
As of May 30, 2026, the average yearly pay for claim director in the United States is $126,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,500.00 and $141,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Claim Director, and why are they important?
To thrive as a Claim Director, you need deep knowledge of insurance claims management, regulatory compliance, and strong analytical skills, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, industry software, and certifications such as CPCU (Chartered Property Casualty Underwriter) are commonly required. Exceptional leadership, negotiation, and interpersonal skills help in managing teams and resolving complex claims efficiently. These competencies are crucial for minimizing losses, ensuring regulatory compliance, and maintaining positive client relationships.
What are some common challenges Claim Directors face in managing large or complex claims, and how are these typically addressed?
Claim Directors often encounter challenges such as coordinating multiple stakeholders, navigating complex policy language, and managing high-value or sensitive claims. Successfully addressing these issues requires strong negotiation skills, a thorough understanding of insurance regulations, and the ability to lead cross-functional teams. Regular training, leveraging technology for case management, and maintaining clear communication channels with clients and internal teams are key strategies used to overcome these challenges.
What are Claim Directors?
Claim Directors are senior professionals responsible for overseeing the claims department within an insurance company or organization. They manage complex or high-value claims, establish claims policies and procedures, and ensure that claims are handled efficiently and in compliance with regulations. Claim Directors also supervise claims managers and adjusters, resolve escalated disputes, and play a key role in strategic decision-making related to claims operations. Their leadership ensures the integrity and financial stability of the claims process.
What does a claim director do?
A claim director oversees the claims department within an insurance company, managing claims processes, ensuring accurate and timely resolution of claims, and leading a team of claims adjusters and specialists. They analyze complex claims, develop strategies to reduce losses, and ensure compliance with company policies and industry regulations. Strong leadership, communication skills, and knowledge of insurance policies and claims management software are essential for this role.
What is the difference between Claim Director vs Claims Manager?
| Aspect | Claim Director | Claims Manager |
|---|---|---|
| Required Credentials | Bachelor's degree, industry certifications (e.g., CPCU, ARM) | Bachelor's degree, industry certifications often preferred |
| Work Environment | Oversees multiple teams, strategic planning, high-level decision making | Manages daily claims operations, supervises claims staff |
| Employer & Industry Usage | Insurance companies, large corporations | Insurance companies, adjusting firms |
| Search & Comparison Intent | Understanding leadership roles in claims | Managing claims processes and team supervision |
The Claim Director typically holds a higher strategic leadership role, overseeing multiple claims teams and focusing on policy development and overall claims performance. The Claims Manager handles daily operations, supervising claims staff and ensuring efficient claims processing. Both roles require relevant industry certifications and experience, but Claim Directors focus more on strategic oversight, while Claims Managers concentrate on operational management.
More about Claim Director jobs
What cities are hiring for Claim Director jobs? Cities with the most Claim Director job openings:
What are the most commonly searched types of Claim jobs? The most popular types of Claim jobs are:
What states have the most Claim Director jobs? States with the most job openings for Claim Director jobs include:
Chubb rating
8.1
Based on 63 frontline employees who took The Breakroom Quiz
131st of 259 rated insurance
Job description
This is an individual contributor role within our Major & Specialty Claims Team.
Investigate and settle first and third-party marine claims (personal and commercial). The position requires strong negotiation and customer service skills, including the ability to handle high profile clientele. A background in marine surveying, recreational marine claims adjudication or an understanding of marine (boat & yacht) repairs is beneficial, but not required.
Candidate needs to work well with policyholders, brokers, attorneys and home office in the resolution of claim files. Additionally, the individual will be expected to interact with our underwriting department on a regular basis. The individual must work effectively as a member of the team and readily adjust priorities to respond to pressing and changing workplace demands.
Direct, manage, and supervise surveyors, investigators, experts, and attorneys subject to established guidelines and procedures.
This person will work independently and will report into the VP of Hull and Liability claims
Assist with technical claims handling development of staff adjusters
Overnight Travel: < 25%
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
5+ years of Marine claims experience.
A background in marine surveying, recreational marine claims adjudication or an understanding of marine (boat & yacht) repairs is beneficial, but not required.
High level of competency with common workplace computer technology - e-mail, word processing, spreadsheets, etc.
A bachelor's degree or equivalent education required.
Advanced level of demonstrated knowledge and skill in the following areas: investigation techniques; written and verbal communication related to claims handling; insurance contracts; legal requirements and regulations; damage and/or loss evaluation; negotiations; industry trends; litigation procedures, reserving, and time management skills.
About Chubb
Sourced by ZipRecruiter
Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.
Industry
Insurance services
Company size
10,000+ Employees
Headquarters location
Warren, NJ, US