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Claims Representative Jobs (NOW HIRING)

CBCS

Claims Representative

Des Moines, IA · On-site

Claims Representative Location: Dubuque, Iowa or West Des Moines, Iowa - in office Join our Claims Academy - we are building the next generation of expert Claims Adjusters! It's an exciting time at ...

CBCS

Claims Representative

Des Moines, IA · On-site

Claims Representative Location: Dubuque, Iowa or West Des Moines, Iowa - in office Join our Claims Academy - we are building the next generation of expert Claims Adjusters! It's an exciting time at ...

EquipmentShare

Claims Representative

Saint Louis, MO · On-site

Future Claims Representative Opportunities at EquipmentShare! EquipmentShare is accepting applications for a future Claims Representative in the St. Louis, MO area. At EquipmentShare, we're not just ...

JGS Insurance

Claims Representative

Holmdel, NJ · Remote

JGS is growing rapidly and as a result has an opportunity for a new Claims Representative in the PPP Department. Our new office in Bell Works truly reflects an innovative and exciting environment ...

Cottingham & Butler

Claims Representative

Dubuque, IA · On-site

As a Claims Representative you will: * Analyze and process claims * Talk with injured employees, doctors, CEO's, and attorneys from all across the U.S. * Engage private investigators if fraud is ...

Access Dubuque

Claims Representative

Dubuque, IA · On-site

Claims Representative Cottingham & Butler/ SISCO 1 Positions ID: 4017887008 Posted On 06/23/2025 Refreshed On 05/25/2026 Job Overview Join our Claims Academy - we are building the next generation of ...

Cottingham & Butler

Claims Representative

Dubuque, IA · On-site

As a Claims Representative you will: * Analyze and process claims * Talk with injured employees, doctors, CEO's, and attorneys from all across the U.S. * Engage private investigators if fraud is ...

Cottingham & Butler

Claims Representative

Dubuque, IA · On-site

As a Claims Representative you will: * Analyze and process claims * Talk with injured employees, doctors, CEO's, and attorneys from all across the U.S. * Engage private investigators if fraud is ...

CBCS

Claims Representative

Dubuque, IA

As a Claims Representative you will: * Analyze and process claims * Talk with injured employees, doctors, CEO's, and attorneys from all across the U.S. * Engage private investigators if fraud is ...

Brown & Brown

Senior Claims Representative

Carmel, IN · On-site

Senior Claims Representative Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a ...

CBCS

Claims Representative

Des Moines, IA · On-site

As a Claims Representative you will: * Analyze and process claims * Talk with injured employees, doctors, CEO's, and attorneys from all across the U.S. * Engage private investigators if fraud is ...

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How much do claims representative jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for claims representative in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What Is a Claims Representative?

Claims representatives typically work for insurance companies. They investigate claims made by policyholders to corroborate the accuracy of the filing and determine payouts and reimbursements. As a claims representative, you interview customers and process all paperwork related to the claims. Claims representatives work in all types of insurance industries, including life, property, auto, and workers compensation.

What are the key skills and qualifications needed to thrive as a Claims Representative, and why are they important?

To thrive as a Claims Representative, you need strong analytical skills, attention to detail, and a background in insurance or a related field, often supported by a high school diploma or higher education. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, empathy, and problem-solving abilities help a Claims Representative provide effective customer service and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and compliance with industry standards.

How do Claims Representatives typically handle challenging or complex claims cases?

Claims Representatives often encounter cases that require thorough investigation and careful judgment. When handling complex claims, they collaborate closely with policyholders, adjusters, legal teams, and sometimes external experts to gather all necessary information and documentation. Clear communication, strong organizational skills, and attention to detail are essential for ensuring claims are processed accurately and fairly. Many companies also provide ongoing training and mentorship to help Claims Representatives navigate difficult cases and stay updated on industry regulations.

What does a Claims Representative do?

A Claims Representative is responsible for managing insurance claims from start to finish. They review claim applications, investigate the circumstances of each claim, communicate with policyholders and witnesses, and determine the validity and amount of each claim. Their goal is to ensure fair and timely settlements in accordance with policy terms and regulations. They often work for insurance companies, government agencies, or third-party administrators.

What jobs make $3,000 a month without a degree?

Claims representatives can earn around $3,000 or more per month with experience, strong communication skills, and knowledge of insurance policies. Many such roles do not require a college degree but may require on-the-job training or certifications. Other jobs that can pay this amount without a degree include sales, certain skilled trades, and administrative roles with experience.

What is the difference between Claims Representative vs Claims Adjuster?

AspectClaims RepresentativeClaims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; often requires state licensing or certifications
Work EnvironmentOffice settings, customer service interactions, claims processingField work, inspecting damages, interviewing claimants and witnesses
Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search/ComparisonClaims Representative vs Claims Adjuster

Claims Representatives primarily handle customer interactions and process claims within an office environment, focusing on policy details and customer service. Claims Adjusters often conduct field inspections, assess damages, and determine claim payouts. While both roles require insurance knowledge and sometimes licensing, Claims Adjusters typically perform more investigative work, whereas Claims Representatives focus on customer communication and claim processing.

More about Claims Representative jobs
What cities are hiring for Claims Representative jobs? Cities with the most Claims Representative job openings:
What are the most commonly searched types of Claims Representative jobs? The most popular types of Claims Representative jobs are:
Who are the top companies hiring for Claims Representative jobs? The top employers for Claims Representative jobs are:
What states have the most Claims Representative jobs? States with the most job openings for Claims Representative jobs include:
What job categories do people searching Claims Representative jobs look for? The top searched job categories for Claims Representative jobs are:
What are popular job titles related to Claims Representative jobs? For Claims Representative jobs, the most frequently searched job titles are:
Claims Representative jobs near you
Infographic showing various Claims Representative job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.
Claims Representative

Claims Representative

CBCS

Des Moines, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Claims Representative

Location: Dubuque, Iowa or West Des Moines, Iowa - in office

Join our Claims Academy - we are building the next generation of expert Claims Adjusters!

It's an exciting time at CBCS! We've been experiencing explosive growth, and as a result, we're adding a number of Claims Representatives to our team! No experience? No problem. At CBCS, you'll receive in-depth training, providing you with all the information and tools you'll need to succeed. From day one, you'll be surrounded by and learning from talented industry experts, dedicated trainers, mentors, and colleagues all invested in your professional growth!

As a Claims Representative you will:

  • Analyze and process claims
  • Talk with injured employees, doctors, CEOs, and attorneys from all across the U.S.
  • Engage private investigators if fraud is suspected
  • Advise clients and negotiate settlements on their behalf
  • Actively manage litigation

This position will never leave you bored. No two claims are the same so you'll be constantly learning new things and meeting new people.

The ideal candidate will have a Bachelor's degree and prior experience in an office or customer service setting, a competitive spirit, and thrive in a fast-paced professional business environment.

Pay & Benefits

  • Salary
  • Most Benefits start Day 1
  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/ Defined Contribution (1-year waiting period)
  • PTO/ Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/ Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/ Accidental Death Insurance

About Cottingham & Butler Claims Services

At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday – that's who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

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