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Claims Representative Jobs (NOW HIRING)

Proven Recruiting

Senior Claims Representative

Omaha, NE · On-site

$47K - $72K/yr

Senior P&C Claims Rep - Hybrid in Omaha, Nebraska - $47k-72k Base Local Omaha, NE candidates only! Want to join a mission-driven company with a 36-hour work week, family-oriented culture, and ...

Mercer France

Claims Representative

Schaumburg, IL · On-site

$37K - $70K/yr

Claims Representative On The Tpa Services Team About Marsh McLennan Agency's Midwest Region: Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee ...

Oliver Wyman

Claims Representative

Schaumburg, IL · On-site

$37K - $70K/yr

Claims Representative On The Tpa Services Team About Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and ...

Berkley

Claims Representative II

Towson, MD · On-site

$70K - $85K/yr

Claims Representative III conducts the handling of claims in the utmost of good faith in compliance with the rules, regulations and state statutes. The Claims Representative III is expected to ...

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How much do claims representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for claims representative in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

How do claims representatives typically handle challenging or complex claims cases?

Claims Representatives often encounter cases that require thorough investigation and careful judgment. When handling complex claims, they collaborate closely with policyholders, adjusters, legal teams, and sometimes external experts to gather all necessary information and documentation. Clear communication, strong organizational skills, and attention to detail are essential for ensuring claims are processed accurately and fairly. Many companies also provide ongoing training and mentorship to help Claims Representatives navigate difficult cases and stay updated on industry regulations.

What is a claims representative?

Claims representatives typically work for insurance companies. They investigate claims made by policyholders to corroborate the accuracy of the filing and determine payouts and reimbursements. As a claims representative, you interview customers and process all paperwork related to the claims. Claims representatives work in all types of insurance industries, including life, property, auto, and workers compensation.

What are the key skills and qualifications needed to thrive as a claims representative?

To thrive as a Claims Representative, you need strong analytical skills, attention to detail, and a background in insurance or a related field, often supported by a high school diploma or higher education. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, empathy, and problem-solving abilities help a Claims Representative provide effective customer service and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and compliance with industry standards.

What is the difference between Claims Representative vs Claims Adjuster?

AspectClaims RepresentativeClaims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; often requires state licensing or certifications
Work EnvironmentOffice settings, customer service interactions, claims processingField work, inspecting damages, interviewing claimants and witnesses
Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search/ComparisonClaims Representative vs Claims Adjuster

Claims Representatives primarily handle customer interactions and process claims within an office environment, focusing on policy details and customer service. Claims Adjusters often conduct field inspections, assess damages, and determine claim payouts. While both roles require insurance knowledge and sometimes licensing, Claims Adjusters typically perform more investigative work, whereas Claims Representatives focus on customer communication and claim processing.

What does a claims representative do?

A Claims Representative is responsible for managing insurance claims from start to finish. They review claim applications, investigate the circumstances of each claim, communicate with policyholders and witnesses, and determine the validity and amount of each claim. Their goal is to ensure fair and timely settlements in accordance with policy terms and regulations. They often work for insurance companies, government agencies, or third-party administrators.

Do you need a degree to be a claims representative?

A claims representative typically does not need a college degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, attention to detail, and knowledge of insurance policies are important, and some roles may require certification or training provided by the employer.
More about Claims Representative jobs
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What are the most commonly searched types of Claims Representative jobs? The most popular types of Claims Representative jobs are:
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What states have the most Claims Representative jobs? States with the most job openings for Claims Representative jobs include:
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Claims Representative jobs near you
Infographic showing various Claims Representative job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.

Senior Claims Representative

Proven Recruiting

Omaha, NE • On-site

$47K - $72K/yr

Other

PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Senior P&C Claims Rep – Hybrid in Omaha, Nebraska – $47k-72k Base


Local Omaha, NE candidates only! Want to join a mission-driven company with a 36-hour work week, family-oriented culture, and excellent benefits? An Omaha-based commercial property & casualty insurance company is looking for a Senior or Mid-level Claims Rep!


Who You Are:

  • Property & casualty claims adjusting experience (not just auto)
  • Detail oriented with strong customer service skills
  • Must live in Omaha, NE and be willing to work onsite 2 days/week


What You'll Do:

  • Adjust 20 claims/month, mostly commercial P&C and liability
  • Negotiate settlements with Independent Adjusters
  • Process payments


Why Work Here:

  • 36-hour work week, Friday afternoons off year-round!
  • PTO + 17 paid holidays
  • Low company turnover, family oriented, mission-driven company
  • Opportunity for growth


What does this position pay?

Compensation is determined by several factors which may include skillset, experience level, and geographic location. The expected range for this role is $47,000 to $72,000 per year. Please note this range is an estimate, and actual pay may vary based on qualifications and experience.

We actively support and promote people of various backgrounds, from race, religion and gender to geographical area, university, lifestyle and personality type. Proven Recruiting is minority-owned, majority women, and is a strong advocate for diversity and inclusion in the broader community. Do not hesitate to apply now!

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