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Claims Representative Jobs (NOW HIRING)

Berkley

Claims Representative

Manassas, VA · On-site

Amazingly Easy." Responsibilities As a Claims Representative, you will be responsible for the investigation, evaluation, mitigation and resolution of medical only and lost time workers' compensation ...

Chubb

Claims Representative

San Juan, PR

Role Purpose The Claims Representative is responsible for the proactive management of a high-volume portfolio of complex casualty claims, including litigated and non-litigated, multinational accounts ...

New

Chubb

Claims Representative

San Juan, PR · On-site

Role Purpose The Claims Representative is responsible for the proactive management of a high-volume portfolio of complex casualty claims, including litigated and non-litigated, multinational accounts ...

Jackson

Claims Representative

Lansing, MI · On-site

The Claims Representative independently processes non-contestable claim transactions including those which are moderately complex. This includes transactions for multiple products and business ...

Powers Health

Claims Rep - Clinic

East Chicago, IN · On-site

$18 - $26.37/hr

Claims Rep - Clinic Location : ST. Catherine's Hospital, East Chicago, IN 46312 Job Summary : Under general supervision interacts daily with patients, insurances, and staff to identify and correct ...

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Claims Representative information

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$11

$24

$42

How much do claims representative jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for claims representative in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

How do Claims Representatives typically handle challenging or complex claims cases?

Claims Representatives often encounter cases that require thorough investigation and careful judgment. When handling complex claims, they collaborate closely with policyholders, adjusters, legal teams, and sometimes external experts to gather all necessary information and documentation. Clear communication, strong organizational skills, and attention to detail are essential for ensuring claims are processed accurately and fairly. Many companies also provide ongoing training and mentorship to help Claims Representatives navigate difficult cases and stay updated on industry regulations.

What Is a Claims Representative?

Claims representatives typically work for insurance companies. They investigate claims made by policyholders to corroborate the accuracy of the filing and determine payouts and reimbursements. As a claims representative, you interview customers and process all paperwork related to the claims. Claims representatives work in all types of insurance industries, including life, property, auto, and workers compensation.

What jobs pay 2000 a day?

Claims representatives typically do not earn $2,000 a day; such high daily earnings are more common in specialized roles like high-level executives, certain sales positions, or highly experienced consultants. Some professions in finance, law, or executive management can reach this level with bonuses or commissions, but these are not typical for claims representatives. Most claims roles offer salaries or hourly wages significantly below this amount.

What are the key skills and qualifications needed to thrive as a Claims Representative, and why are they important?

To thrive as a Claims Representative, you need strong analytical skills, attention to detail, and a background in insurance or a related field, often supported by a high school diploma or higher education. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, empathy, and problem-solving abilities help a Claims Representative provide effective customer service and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and compliance with industry standards.

What is the difference between Claims Representative vs Claims Adjuster?

AspectClaims RepresentativeClaims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; often requires state licensing or certifications
Work EnvironmentOffice settings, customer service interactions, claims processingField work, inspecting damages, interviewing claimants and witnesses
Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search/ComparisonClaims Representative vs Claims Adjuster

Claims Representatives primarily handle customer interactions and process claims within an office environment, focusing on policy details and customer service. Claims Adjusters often conduct field inspections, assess damages, and determine claim payouts. While both roles require insurance knowledge and sometimes licensing, Claims Adjusters typically perform more investigative work, whereas Claims Representatives focus on customer communication and claim processing.

What does a Claims Representative do?

A Claims Representative is responsible for managing insurance claims from start to finish. They review claim applications, investigate the circumstances of each claim, communicate with policyholders and witnesses, and determine the validity and amount of each claim. Their goal is to ensure fair and timely settlements in accordance with policy terms and regulations. They often work for insurance companies, government agencies, or third-party administrators.

What is a claims representative?

A claims representative is a professional who investigates, evaluates, and processes insurance claims to determine coverage and settlement amounts. They often review documentation, interview claimants, and use industry software to ensure accurate and fair claim resolution.

What job makes $10,000 a month without a degree?

Claims representatives can earn around $10,000 per month with experience and strong negotiation skills, especially in high-volume or specialized insurance sectors. Typically, these roles require excellent communication, knowledge of insurance policies, and sometimes industry certifications, but they do not always require a college degree. Income varies based on location, employer, and individual performance.

What are the duties of a claims representative?

A claims representative investigates insurance claims by reviewing policies, collecting evidence, and assessing damages. They communicate with claimants, vendors, and medical providers to determine coverage and settlement amounts, often using claims management software. The role requires attention to detail, knowledge of insurance policies, and adherence to company procedures and industry regulations.
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Claims Representative jobs near you
Claims - Field Claims Representative

Claims - Field Claims Representative

The Cincinnati Insurance Companies

Lafayette, IN • On-site

$62K - $90K/yr

Full-time

Retirement, PTO

Posted yesterday

Cincinnati Insurance Company rating

8.7

Company rating: 8.7 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

51st of 263 rated insurance

Job description

Make a difference with a career in insurance
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.
If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.
Build your future with us
Our Field Claims department is currently seeking field claims representatives to service the territory surrounding: Lafayette, IN. The candidate is required to reside within the territory.
This territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements.
Be ready to:
  • complete thorough claim investigations
  • interview insureds, claimants, and witnesses
  • consult police and hospital records
  • evaluate claim facts and policy coverage
  • inspect property and auto damages and write repair estimates
  • prepare reports of findings and secure settlements with insureds and claimants
  • use claims-handling software, company car and mobile applications to adjust loss in a paperless environment
  • provide superior and professional customer service
  • once eligible, become a certified and active Arbitration Panelist

To be an Entry Level Claims Representative:
The pay range for this position is $57,000 - $76,000 annually. The pay determination is based on the applicant's education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be equipped with:
  • be available and communicative during your regular business hours
  • a desire to learn about the insurance industry and provide a great customer experience
  • the ability to work unsupervised
  • excellent verbal and written communication skills
  • strong interpersonal skills
  • excellent problem-solving, negotiation, organizational and prioritization skills
  • preparedness to follow-up with others in a timely manner
  • a valid driver's license

Bring education or experience from:
  • a bachelor's degree
  • AINS, AIC, or CPCU designations preferred

Benefits in addition to compensation include:
  • company car
  • company stock options, including Restricted Share Units and Incentive based stock options
  • paid time off (PTO)
  • 401K with 6% company match

To be an Experienced Claims Representative:
The pay range for this position is $62,000 - $90,000 annually. The pay determination is based on the applicant's education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be equipped with:
  • be available and communicative during your regular business hours
  • multi-line claims experience preferred
  • ability to completely assess auto, property, and bodily injury type damages
  • capacity to work unsupervised
  • excellent verbal and written communication skills
  • strong interpersonal skills
  • excellent problem-solving, negotiation, organizational, and prioritization skills
  • preparedness to follow-up with others in a timely manner
  • a valid driver's license

Bring education or experience from:
  • one or more years of claims handling experience
  • AINS, AIC, or CPCU designations preferred
  • bachelor's degree or equivalent experience required

Benefits in addition to compensation include:
  • company car
  • company stock options, including Restricted Share Units and Incentive based stock options
  • paid time off (PTO)
  • 401K with 6% company match

Enhance your talents
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career.
Enjoy benefits and amenities
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.
Embrace a diverse team
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.

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