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Claims Representative Telecommute Jobs (NOW HIRING)

United Fire Group is seeking an inside claims representative for the central plains region in our ... This position is eligible for telecommuting. Relocation assistance is provided. Job Functions โ€ข ...

Manage the Telecommuter program, Claims Account Representative, and Claims Specialists II, ensuring adherence to department standards. Provide feedback on revisions to policies and procedures and on ...

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Claims Representative Telecommute information

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$11

$24

$42

How much do claims representative telecommute jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for claims representative telecommute in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

How do Claims Representatives working remotely typically collaborate with team members and other departments?

Remote Claims Representatives often use digital communication tools like email, video conferencing, and instant messaging to stay connected with their team and other departments such as underwriting or customer service. Regular virtual meetings and case management systems help ensure that information is shared efficiently and that claims are processed accurately. Effective communication and documentation are key to overcoming the challenges of not being physically present, and most companies provide structured workflows and support to facilitate smooth collaboration.

What are the key skills and qualifications needed to thrive as a Claims Representative Telecommute, and why are they important?

To thrive as a Claims Representative Telecommute, you need strong analytical skills, attention to detail, and knowledge of insurance policies or claims processes, typically supported by a high school diploma or equivalent. Familiarity with claims management software, CRM systems, and digital communication tools is essential for remote work. Excellent communication, problem-solving abilities, and self-motivation help you stand out in this virtual environment. These skills ensure efficient, accurate claims handling and high levels of customer satisfaction while working independently from home.

What is the difference between Claims Representative Telecommute vs Claims Adjuster?

AspectClaims Representative TelecommuteClaims Adjuster
CredentialsHigh school diploma or equivalent; industry certificationsHigh school diploma or equivalent; licensing may be required
Work EnvironmentRemote/telecommute from homeTypically office-based or fieldwork, but some remote options exist
Industry UsageInsurance companies, customer serviceInsurance companies, claims processing
Job FocusCustomer communication, claim intake, policy reviewInvestigating, evaluating, and settling claims

While both roles involve working within the insurance industry, Claims Representative Telecommute primarily handles customer interactions and claim intake remotely, focusing on policy details. Claims Adjusters often investigate and evaluate claims, sometimes in the field. The telecommute Claims Representative role emphasizes customer service and administrative tasks, whereas Claims Adjusters focus on claim assessment and settlement.

What are Claims Representative Telecommute jobs?

Claims Representative Telecommute jobs are positions where individuals handle insurance claims remotely, typically from home. These professionals review, process, and resolve insurance claims by gathering information, verifying details, and communicating with policyholders, providers, or other stakeholders. Telecommuting allows claims representatives to perform their duties using digital communication tools, maintaining productivity outside a traditional office setting. This role requires strong organizational, communication, and customer service skills, along with a good understanding of insurance policies and procedures.
What cities are hiring for Claims Representative Telecommute jobs? Cities with the most Claims Representative Telecommute job openings:
What are the most commonly searched types of Claims Representative jobs? The most popular types of Claims Representative jobs are:
What states have the most Claims Representative Telecommute jobs? States with the most job openings for Claims Representative Telecommute jobs include:
Infographic showing various Claims Representative Telecommute job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.
Claims Representative II

Claims Representative II

Society Insurance Company

Fond Du Lac, WI โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Job description

Job InformationJob TitleClaims Representative II- General Liability (Bodily Injury focused)Home Department:ClaimsEmployment Status:Exempt; Full-timeย Schedule:40 hours/week with Flexible Scheduling Opportunitiesย Position Location:Home Office, Telecommuting, and Remote Opportunities in:
CO, GA, IL, IN, IA, MN, TN, TX, & WIย 

This position offers flexible remote/hybrid work scheduling and we are targeting candidates who are located within the 9 states which Society conducts business in. Visit us at https://societyinsurance.com/ to learn more.

Overview

Protecting our policyholdersโ€™ dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society.

Society Insurance is seeking a Claims Representative II who excels at managing moderateโ€‘toโ€‘complex bodily injury and general liability claims. This role focuses on investigating losses, determining liability, and negotiating outโ€‘ofโ€‘court settlements for mildly complex general liability claims. Successful candidates will have experience handling represented bodily injury claims, with a strong emphasis on Commercial General Liability (CGL) and premises liability exposures, along with the judgment and negotiation skills needed to navigate matters that advance into litigation.

ย 

About the Roleย 

    Settles mildly complex claims by determining insurance carrierโ€™s liability and reaches agreement with claimant according to policy provisions and authority level.May be involved with litigation by analyzing negotiated settlement options; evaluating evidence, and overseeing attorney in the handling of discovery and settlement.Handles mediations, arbitrations, subrogation, and recorded settlement agreements.Determines coverage through investigations by examining claim forms, policies, and other records; interviewing claimants, insureds, and witnesses; consulting police and hospital records; inspecting damages; and consulting with experts when appropriate.Mentors and trains claims representatives in claims expertise by assisting in identifying training needs and opportunities.Resolves questionable claims by investigating the claim and comparing claims information with evidence.Ensures proper file documentation of assigned files by complying with company and state requirements.Prepares reports by collecting, analyzing, and summarizing claim information.Contributes to team effort (as needed) by participating on catastrophe teams; participating in determining department investigation guidelines; providing feedback to underwriting as needed.

About You

    You enjoy communicating and building relationships with others.You are composed, cool under pressure, and can negotiate without damaging relationships.ย You hold yourself accountable and act in accordance with rules and regulations. ย ย You enjoy analyzing, investigating, and using the facts to make decisions.ย You are naturally curious and have a desire to know more.

What it Will Take

    Bachelorโ€™s Degree and 3+ years of claims handling experience OR 5+ years of claims handling experience.Proficiency in general liability claims demonstrated through knowledge and experience in insurance policies and coverage, claim payment procedures, insurance regulations, and legal terminology.ย Ability to obtain and maintain proper licensing prior to handling a state that requires it.ย Professional insurance designations highly desirable.Litigation experience highly desirable.Experience using Guidewire Claims System highly desirable.

What Society Can Offerย 

    Comprehensive Benefits Package: Salary with bonus plan; health, dental, life, and vision insuranceRetirement: Traditional or Roth 401(k) Defined Contribution Plan PLUS Profit-Sharing PlanWork-Life Balance: Company-paid holidays; flexible scheduling; PTO; telecommuting optionsEducation: Career Coaching; company-paid courses; student loan and tuition reimbursementCommunity: Charitable Match; paid volunteer time; team sponsorshipsWellness: Employee Assistance Program; wellness initiatives/rewards; health coaching; and more

ย 

Society Insurance prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Society Insurance also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans with Disabilities Act and applicable state and local laws. Society Insurance is a drug-free workplace.


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