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Claims Representative Associate Jobs (NOW HIRING)

Brown & Brown

Senior Claims Representative

Carmel, IN · On-site

Senior Claims Representative Built on meritocracy, our unique company culture rewards self-starters ... Associate's or Bachelor's degree in business, financial related discipline, or Human Resources ...

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Claims Representative Associate information

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How much do claims representative associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for claims representative associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What do claims associates do?

Claims associates review and process insurance claims by evaluating documentation, determining coverage, and calculating payouts. They communicate with claimants, adjustors, and healthcare providers, often using claims management software, to ensure accurate and timely resolution of claims.

How much do claims associates make in the US?

Claims representative associates in the US typically earn an average annual salary of around $45,000 to $55,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims reps with specialized skills can earn higher wages and bonuses.

What are some common challenges Claims Representative Associates face when handling claims?

Claims Representative Associates often encounter challenges such as managing high caseloads, navigating complex policy details, and addressing discrepancies in documentation. Balancing efficiency with attention to detail is crucial, as errors can impact claim outcomes and customer satisfaction. Additionally, collaborating with policyholders, providers, and internal teams to resolve issues and provide clear communication requires strong interpersonal skills and resilience, especially when dealing with sensitive or disputed claims.

What are the key skills and qualifications needed to thrive as a Claims Representative Associate, and why are they important?

To thrive as a Claims Representative Associate, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or relevant work experience. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office tools is essential. Excellent communication, problem-solving, and customer service skills help you effectively handle inquiries and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and efficient operations within the insurance industry.

What is a claims representative associate?

A claims representative associate is an entry-level or support role within an insurance company responsible for assisting with the processing and investigation of insurance claims. They typically review claim details, communicate with claimants and providers, and use claims management software to ensure accurate and timely resolution of claims. Strong communication skills and attention to detail are important for this position.

What is the difference between Claims Representative Associate vs Claims Adjuster?

AspectClaims Representative AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonClaims Representative Associate vs Claims Adjuster

The Claims Representative Associate typically handles customer inquiries, processes claims, and provides administrative support within insurance companies. In contrast, Claims Adjusters investigate claims, inspect damages, and determine claim validity. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more technical responsibilities and fieldwork. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

How to get a job as a claims adjuster with no experience?

To become a claims representative associate with no experience, focus on developing strong communication, customer service, and problem-solving skills. Entry-level positions often require a high school diploma or equivalent, and obtaining relevant certifications such as the Property and Casualty (P&C) license can improve your chances; some employers offer on-the-job training for new hires.
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Claims Representative Associate jobs near you
Medical Claims Representative

Medical Claims Representative

Michigan Farm Bureau Family of Companies

Lansing, MI • On-site

$64K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 17 days ago

Job description

OBJECTIVE
Medical Claims Representative Objective
To provide efficient investigation, evaluation and negotiation of Michigan No-Fault claims.
RESPONSIBILITIES
Medical Claims Representative Responsibilities
Respond to and control the disposition of all assigned Michigan No-Fault claims.
Work with computer systems keying functions, including but not limited to letter composition, log entry, diary entry, report of investigation composition, and draft production.
Read and apply policy of Michigan No-Fault acts as written.
QUALIFICATIONS
Medical Claims Representative Qualifications
Required
Minimum two to three years medical claims handling experience required.
Must possess a valid driver license with an acceptable driving record.
Preferred
High school diploma or equivalent required. Bachelor's degree in business administration preferred.
Designation in claims insurance preferred.
Note: If a candidate is not selected, an Associate Medical Claims Representative position may be considered on the level of experience and qualifications. This position can be flexible working from personal residence within the state of Michigan.
Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
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