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Claims Representative Associate Jobs (NOW HIRING)

Jackson National Life

Claims Representative

Lansing, MI · On-site

If you are an internal associate, please login to Workday and apply through My Career. Job Purpose The Claims Representative independently processes non-contestable claim transactions including those ...

Sanford Health

Refers complex claims to Senior and/or Lead Claims Representatives. Requires analytical ability and keen attention to detail with a high degree of accuracy in work. Understands accumulators for ...

Auto-Owners Insurance

Claims Representative

Madison, WI · On-site

Our group of caring associates create financial security by helping individuals and businesses make ... This job handles entry-level insurance claims under close supervision through the life-cycle of a ...

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How much do claims representative associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for claims representative associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What is the role of a claims associate?

A claims associate is responsible for reviewing and processing insurance claims, verifying coverage, and determining claim validity. They often communicate with policyholders, gather necessary documentation, and use claims management software to ensure accurate and timely resolution of claims.

What job makes $10,000 a month without a degree?

A Claims Representative Associate can potentially earn $10,000 a month through commissions, bonuses, or high-volume claims processing, especially with experience and specialized skills. Such roles often require strong communication, attention to detail, and knowledge of insurance policies but typically do not require a college degree.

What are some common challenges Claims Representative Associates face when handling claims?

Claims Representative Associates often encounter challenges such as managing high caseloads, navigating complex policy details, and addressing discrepancies in documentation. Balancing efficiency with attention to detail is crucial, as errors can impact claim outcomes and customer satisfaction. Additionally, collaborating with policyholders, providers, and internal teams to resolve issues and provide clear communication requires strong interpersonal skills and resilience, especially when dealing with sensitive or disputed claims.

What are the key skills and qualifications needed to thrive as a Claims Representative Associate, and why are they important?

To thrive as a Claims Representative Associate, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or relevant work experience. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office tools is essential. Excellent communication, problem-solving, and customer service skills help you effectively handle inquiries and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and efficient operations within the insurance industry.

What jobs pay 2000 a day?

Claims Representative Associates typically do not earn $2000 a day; such high daily earnings are more common in specialized roles like high-level executives, certain sales positions, or freelance consultants with significant experience. Most jobs with this pay rate require advanced skills, certifications, or a high level of expertise, and often involve commission or performance-based pay structures.

What does a claims representative associate do?

A claims representative associate reviews insurance claims, investigates the details of each case, and determines the appropriate payout based on policy coverage. They communicate with claimants, gather necessary documentation, and use claims processing software to ensure accurate and timely resolution of claims.

What is a Claims Representative Associate?

A Claims Representative Associate is an entry-level professional who processes and evaluates insurance claims. They review claim details, verify policy coverage, gather necessary documents, and communicate with policyholders and other parties to resolve claims efficiently. Their role is essential in ensuring timely and accurate claims processing, often working under the supervision of more experienced claims professionals. Typical employers include insurance companies, healthcare organizations, and third-party administrators.

What is the difference between Claims Representative Associate vs Claims Adjuster?

AspectClaims Representative AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonClaims Representative Associate vs Claims Adjuster

The Claims Representative Associate typically handles customer inquiries, processes claims, and provides administrative support within insurance companies. In contrast, Claims Adjusters investigate claims, inspect damages, and determine claim validity. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more technical responsibilities and fieldwork. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

More about Claims Representative Associate jobs
What cities are hiring for Claims Representative Associate jobs? Cities with the most Claims Representative Associate job openings:
What are the most commonly searched types of Claims Representative jobs? The most popular types of Claims Representative jobs are:
What states have the most Claims Representative Associate jobs? States with the most job openings for Claims Representative Associate jobs include:
What job categories do people searching Claims Representative Associate jobs look for? The top searched job categories for Claims Representative Associate jobs are:
Claims Representative Associate jobs near you
Infographic showing various Claims Representative Associate job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $43,653 per year, or $21 per hour.

Claims Representative

Jackson National Life

Lansing, MI • On-site

Full-time

Posted 17 days ago

Job description

If you are an internal associate, please login to Workday and apply through My Career.

Job PurposeThe Claims Representative independently processes non-contestable claim transactions including those which are moderately complex.  This includes transactions for multiple products and business functions.  Ensures all information is in "good order" for processing.  This includes resolution and recovery of escalated requests and issues. Essential Job Duties & Responsibilities
  • Independently processes a range of transactions including those which are moderately complex using documented procedures and multiple software applications.
  • Handles multiple processes/functions within the team.                                                                                                                                                           
  • Identifies, investigates and evaluates questionable transactions.  Researches policy transactions and history as required.
  • Communicates with internal associates and external customers or agents regarding outstanding requirements, or transaction issues and problems.   Resolves escalated calls and issues.  
  • Documents status of transactions and contacts received and initiated.
Other Duties
  • Must meet departmental production and quality standards related to product or level. (i.e. case/transaction handling time, gain/loss transactions, adherence to documentation/verification standards, etc.)
  • May assist in training less experienced associates or quality check other associates' work.
  • Other duties as assigned.
Knowledge, Skills & Abilities
  • Knowledge of Jackson's product lines, claims process and organizational structure.
  • Good verbal and written communication skills to interact professionally with coworkers, management and external customers.
  • Ability to communicate and interpret moderately complex issues and requests.
  • Ability to navigate and utilize multiple software and mainframe computer applications.
  • Ability to work independently and in a team environment.
  • Ability to effectively manage the demands of a high volume, image-based work environment.
  • Ability to assist others by providing on-the-job training.
Education and Experience Required
  • High School diploma or equivalent (G.E.D.).
  • 0-1 years work experience.
Certifications, Licenses, Registrations
  • Relevant LOMA classes preferred.

Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

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