Claims Representative (Remote)
Location Requirements
Candidates must reside in one of the following states:
Florida, Iowa, Kansas, Kentucky, Maryland, Minnesota, Missouri, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, or Wisconsin.
About the Role
We are seeking a Claims Representative to join a dynamic and fast-paced team. In this role, you will be responsible for managing claims throughout the entire lifecycle, ensuring timely resolution while providing exceptional service to clients and stakeholders. This position offers the opportunity to develop valuable analytical, negotiation, and problem-solving skills while making a meaningful impact every day.
Key Responsibilities
Analyze, investigate, and process claims accurately and efficiently
Communicate with claimants, medical providers, attorneys, clients, and other stakeholders nationwide
Evaluate claim details and identify potential fraud concerns when appropriate
Negotiate settlements and provide recommendations regarding claim resolution
Manage litigated claims and coordinate with legal partners as needed
Maintain thorough documentation and ensure compliance with applicable regulations and company standards
Deliver exceptional customer service while handling complex claim situations
Training & Schedule
Training: Monday-Friday, 8:00 AM-5:00 PM during the first 3 weeks
Schedule After Training: Flexible scheduling options available
Work Arrangement: Remote
Qualifications
Required
3-5 years of professional work experience
Strong analytical and critical thinking skills
Excellent written and verbal communication abilities
Strong negotiation and problem-solving skills
Ability to thrive in a fast-paced, professional environment
Technical aptitude and comfort working with systems, data, and technology
Preferred
Bachelor's degree
Experience in claims, insurance, legal, customer service, or other professional office environments
Strong sense of ownership, accountability, and initiative
Competitive and results-driven mindset
A bachelor's degree is not required. Relevant experience, capability, and a strong work ethic are highly valued.
Compensation & Benefits
Competitive compensation based on experience
Comprehensive benefits package
Paid training
Career growth and advancement opportunities
Flexible work options following training
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
Company Description
Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.
Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?