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Claims Representative Associate Jobs in Dallas, TX

Liberty Mutual

Senior Claims Representative

Plano, TX

$46K - $84K/yr

This position may be filled as a Senior Claims Representative or Associate Claims Specialist. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty ...

Liberty Mutual

Senior Claims Representative

Plano, TX

$46K - $84K/yr

This position may be filled as a Senior Claims Representative or Associate Claims Specialist. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty ...

Liberty Mutual

Senior Claims Representative

Plano, TX · On-site

This position may be filled as a Senior Claims Representative or Associate Claims Specialist. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty ...

Liberty Mutual

Senior Claims Representative

Plano, TX

$84K/yr

This position may be filled as a Senior Claims Representative or Associate Claims Specialist. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty ...

CNA

APD Claims Representative

Plano, TX · On-site

This individual contributor role operates under broad authority to manage commercial claims of low ... Associates or Bachelor's Degree preferred. * Must have or be able to obtain and maintain an ...

Cna

APD Claims Representative

Plano, TX · Hybrid

This individual contributor role operates under broad authority to manage commercial claims of low ... Associates or Bachelor's Degree preferred. * Must have or be able to obtain and maintain an ...

CNA

Commercial Auto Claims Representative

Plano, TX · On-site

Commercial Claims Management You have a clear vision of where your career can go. And we have the ... Associates or Bachelor's Degree preferred. * Must have or be able to obtain and maintain an ...

Cna

Commercial Auto Claims Representative

Plano, TX · Hybrid

$47K - $78K/yr

Responsibilities include investigating and resolving claims according to company protocols, quality ... Associates or Bachelor's Degree preferred. * Must have or be able to obtain and maintain an ...

Cna

Commercial Auto Claims Representative

Plano, TX · Hybrid

The position is responsible for investigating, evaluating, and resolving claims in accordance with ... Associates or Bachelor's Degree preferred. * Must have or be able to obtain and maintain an ...

CNA

Commercial Auto Claims Representative

Plano, TX · On-site

The position is responsible for investigating, evaluating, and resolving claims in accordance with ... Associates or Bachelor's Degree preferred. * Must have or be able to obtain and maintain an ...

Sedgwick

Claims Associate - Liability (Hybrid)

Irving, TX · On-site

$17 - $23/hr

... Claims Associate - Liability (Hybrid) Are you looking for an opportunity to join a global industry ... Deliver innovative customer-facing solutions to clients who represent virtually every industry and ...

Sedgwick

Claims Associate - Liability (Hybrid)

Irving, TX · Hybrid

$17 - $23/hr

... Claims Associate - Liability (Hybrid) Are you looking for an opportunity to join a global industry ... Deliver innovative customer-facing solutions to clients who represent virtually every industry and ...

Sedgwick

Claims Associate - Liability (Hybrid)

Irving, TX · On-site

$17 - $23/hr

... Claims Associate - Liability (Hybrid) Are you looking for an opportunity to join a global industry ... Deliver innovative customer-facing solutions to clients who represent virtually every industry and ...

Hallmark Financial

Material Damage Appraiser

Dallas, TX · On-site

Verifies the damage to the vehicle is related to the loss facts given by the Claims Representative ... Associate's or Bachelor's degree in business, automotive technology, or a related field preferred

Hallmark Financial

Material Damage Appraiser

Dallas, TX · On-site

Verifies the damage to the vehicle is related to the loss facts given by the Claims Representative ... Associate's or Bachelor's degree in business, automotive technology, or a related field preferred

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Claims Representative Associate information

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How much do claims representative associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for claims representative associate in Dallas, TX is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims representative associate?

To thrive as a Claims Representative Associate, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or relevant work experience. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office tools is essential. Excellent communication, problem-solving, and customer service skills help you effectively handle inquiries and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and efficient operations within the insurance industry.

What are some common challenges claims representative associates face when handling claims?

Claims Representative Associates often encounter challenges such as managing high caseloads, navigating complex policy details, and addressing discrepancies in documentation. Balancing efficiency with attention to detail is crucial, as errors can impact claim outcomes and customer satisfaction. Additionally, collaborating with policyholders, providers, and internal teams to resolve issues and provide clear communication requires strong interpersonal skills and resilience, especially when dealing with sensitive or disputed claims.

What is the difference between Claims Representative Associate vs Claims Adjuster?

AspectClaims Representative AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonClaims Representative Associate vs Claims Adjuster

The Claims Representative Associate typically handles customer inquiries, processes claims, and provides administrative support within insurance companies. In contrast, Claims Adjusters investigate claims, inspect damages, and determine claim validity. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more technical responsibilities and fieldwork. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

How much do claims representative associates make in the US?

Claims representative associates in the US typically earn an average annual salary of around $45,000 to $55,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims reps with specialized skills can earn higher wages and bonuses.

What do claims representative associates do?

Claims representative associates evaluate insurance claims by reviewing reports, documentation, and policy details to determine coverage and liability. They communicate with claimants, investigate claims, and process payments or denials, often using claims management software. Strong attention to detail and knowledge of insurance policies are essential for this role.

What are the most commonly searched types of Claims Representative jobs in Dallas, TX?

The most popular types of Claims Representative jobs in Dallas, TX are:

What are popular job titles related to Claims Representative Associate jobs in Dallas, TX?

For Claims Representative Associate jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Claims Representative Associate jobs in Dallas, TX look for?

The top searched job categories for Claims Representative Associate jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Claims Representative Associate jobs?

Cities near Dallas, TX with the most Claims Representative Associate job openings:

Claims Representative Associate jobs near you
Infographic showing various Claims Representative Associate job openings in Dallas, TX as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $43,183 per year, or $20.8 per hour.

Senior Claims Representative

Liberty Mutual Insurance

Plano, TX • On-site, Remote

$46K/yr

Full-time

Re-posted 13 days ago

Liberty Mutual rating

8.7

Company rating: 8.7 out of 10

Based on 162 frontline employees who took The Breakroom Quiz

72nd of 315 rated insurance

Job description

Description
At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.
Are you looking for an opportunity to join a claims team with a fast-growing company that has consistently outpaced the industry in year-over-year growth? Liberty Mutual has an excellent claims opportunity available. As a Commercial Insurance Claims Representative, you will review, and process simple and straightforward Commercial claims within assigned authority limits consistent with policy and legal requirements. In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual.
You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Plano, TX; Hoffman, IL; Suwanee, GA; Boston, MA; or Westborough, MA. (Please note this policy is subject to change.)
*This position may be filled as a Senior Claims Representative or Associate Claims Specialist.The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty Mutual regions and the overall cost of living for that region.
Responsibilities:
  • Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments.
  • Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers.
  • Determines policy coverage through analysis of investigation data and policy terms. Notifies agent and insured of coverage or any issues.
  • Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims.
  • Determines and negotiates settlement amount for damages claimed within assigned authority limits.
  • Write simple to moderately complex property damage estimates or review auto damage estimates.
  • Takes statements when necessary and works with the Field Appraisal, Subrogation, Special Investigative Unit (SIU) as appropriate.
  • Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistently with established guidelines and expectations.
  • Alerts Unit Leader to the possibility of fraud or subrogation potential for claims being processed.

Qualifications
  • Bachelor's Degree preferred. High school diploma or equivalent required.
  • 1-2 years of experience. Claims handling skills preferred.
  • Strong customer service and technology skills.
  • Able to navigate multiple systems, strong organizational and communication skills.
  • License may be required in multiple states by state law.

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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