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Claims Representative Associate Jobs in Texas (NOW HIRING)

Claims Adjusters are responsible for investigating incidents and claims, analyzing risk issues ... Interfacing with vessel associates, operations managers, customer service representatives ...

New

Claims Adjusters are responsible for investigating incidents and claims, analyzing risk issues ... Interfacing with vessel associates, operations managers, customer service representatives ...

New

An Associate in Risk Management from the Insurance Institute of America and/or Certified Claims ... Represent the City of El Paso at settlement conferences, hearings, arbitrations, mediations, and ...

Claims Manager

El Paso, TX · On-site

$76K - $95K/yr

An Associate in Risk Management from the Insurance Institute of America and/or Certified Claims ... Represent the City of El Paso at settlement conferences, hearings, arbitrations, mediations, and ...

Mechanical Claims Adjuster

Houston, TX

$45K - $59K/yr

Adjust/process claims from dealers, repair facilities, and customers accurately and expeditiously ... representative of those that must be met by an associate to successfully perform the essential ...

Mechanical Claims Adjuster

Houston, TX · On-site

$45K - $59K/yr

Adjust/process claims from dealers, repair facilities, and customers accurately and expeditiously ... representative of those that must be met by an associate to successfully perform the essential ...

Warranty Claims Specialist

Houston, TX · On-site

$50K - $58K/yr

... representatives, and internal stakeholders throughout the claim process. Maintain accurate and ... Required Qualifications High school diploma or GED required; associate or bachelor's degree in ...

The requirements listed below are representative of the knowledge, skill and/or ability required ... Associate's degree (A.A. or A.S.) or equivalent from a two-year college, business school, or ...

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Claims Representative Associate information

See Texas salary details

$12

$19

$28

How much do claims representative associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for claims representative associate in Texas is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.49 per hour, depending on experience, location, and employer.

What do claims associates do?

Claims associates review and process insurance claims by evaluating documentation, determining coverage, and calculating payouts. They communicate with claimants, adjustors, and healthcare providers, often using claims management software, to ensure accurate and timely resolution of claims.

How much do claims associates make in the US?

Claims representative associates in the US typically earn an average annual salary of around $45,000 to $55,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims reps with specialized skills can earn higher wages and bonuses.

What are some common challenges Claims Representative Associates face when handling claims?

Claims Representative Associates often encounter challenges such as managing high caseloads, navigating complex policy details, and addressing discrepancies in documentation. Balancing efficiency with attention to detail is crucial, as errors can impact claim outcomes and customer satisfaction. Additionally, collaborating with policyholders, providers, and internal teams to resolve issues and provide clear communication requires strong interpersonal skills and resilience, especially when dealing with sensitive or disputed claims.

What are the key skills and qualifications needed to thrive as a Claims Representative Associate, and why are they important?

To thrive as a Claims Representative Associate, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or relevant work experience. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office tools is essential. Excellent communication, problem-solving, and customer service skills help you effectively handle inquiries and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and efficient operations within the insurance industry.

What is a claims representative associate?

A claims representative associate is an entry-level or support role within an insurance company responsible for assisting with the processing and investigation of insurance claims. They typically review claim details, communicate with claimants and providers, and use claims management software to ensure accurate and timely resolution of claims. Strong communication skills and attention to detail are important for this position.

What is the difference between Claims Representative Associate vs Claims Adjuster?

AspectClaims Representative AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonClaims Representative Associate vs Claims Adjuster

The Claims Representative Associate typically handles customer inquiries, processes claims, and provides administrative support within insurance companies. In contrast, Claims Adjusters investigate claims, inspect damages, and determine claim validity. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more technical responsibilities and fieldwork. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

How to get a job as a claims adjuster with no experience?

To become a claims representative associate with no experience, focus on developing strong communication, customer service, and problem-solving skills. Entry-level positions often require a high school diploma or equivalent, and obtaining relevant certifications such as the Property and Casualty (P&C) license can improve your chances; some employers offer on-the-job training for new hires.
What are the most commonly searched types of Claims Representative jobs in Texas? The most popular types of Claims Representative jobs in Texas are:
What cities in Texas are hiring for Claims Representative Associate jobs? Cities in Texas with the most Claims Representative Associate job openings:
Infographic showing various Claims Representative Associate job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,670 per year, or $19.6 per hour.

Claims Representative Senior - Commercial Liability

Sentryinsurance

El Paso, TX

$74K - $112K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

Investigate and resolve insurance claims in an efficient and accurate manner. You'll independently manage a caseload, negotiate settlements, and communicate with all parties.

This position will be located in our Stevens Point, WI; Nashville, TN; Davenport, IA; Goldsboro, NC; Madison, WI; El Paso, TX; or Edwardsville, Il office locations under a hybrid work model.

What You'll Do:

As a Senior Claims Representative on our Commercial Lines - Liability teams, you'llprovide superior service by conducting prompt claim investigations, which includesevaluating coverage, determining liability, and settlement of damages.In addition, you will:

  • Verify coverages by thoroughly reviewing the policy and interpreting policy terms, conditions, and language, which may require working with coverage counsel.

  • Evaluate complex liability by taking recorded statements from involved parties and witnesses, reviewing police reports, and compiling other pertinent evidence.

  • Analyze all potential exposures, potentially high limit exposures, and resolve claims in the best interest of the insured, claimant, and Sentry.

  • Evaluate physical damages and bodily injury claims, working closely with repair shops, medical providers, automobile appraisers, and/or contractors to facilitate necessary and related services or repair work.

  • Establish timely reserves based on the ongoing liability and damage assessments, negotiating property damage and bodily injury settlements with policyholders, claimants, and attorneys, and other insurance carriers.

  • Manage a case load of litigated and non-litigated automobile claims, most of which will be bodily injury files of mid-level severity and complexity. Work with legal counsel and the insured to appropriately review and handle complex time limited demands and the defense of litigated files.

  • Comply with industry regulations, legal requirements, and internal polices through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim.

What it Takes:

  • Bachelor's degree or related experience

  • 3+ years of related work experience

  • Thorough claims knowledge of claims and claims processes

  • Ability to review and analyze complex documents, insurance policies, coverages, medical reports, and insurance regulations

  • Ability to make appropriate claim decisions, prioritize, and manage workload

  • Demonstrated effective verbal and written communication skills

  • Ability to handle conflict and negotiate resolutions

  • Technology aptitude

What You'll Receive:

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.

  • Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you'll work in office.

  • As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.

  • Meal Subsidy available for associates who report to an office.

  • 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.

  • Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program

  • Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off

  • Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.

  • Well-being and Employee Assistance programs

  • Sentry Foundation gift matching program to encourage charitable giving.

  • in the state of Illinois, based on qualifications and experience, the range for annual salary for this position is between $74,900 - $112,300

About Sentry:

We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Get ready to own your future at Sentry. Opportunities await!

Joe Larsen

Joe.Larsen@sentry.com

Senior Talent Acquisition Specialist

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.