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Claims Representative Associate Jobs in Texas (NOW HIRING)

Verifies the damage to the vehicle is related to the loss facts given by the Claims Representative ... Associate's or Bachelor's degree in business, automotive technology, or a related field preferred

Verifies the damage to the vehicle is related to the loss facts given by the Claims Representative ... Associate's or Bachelor's degree in business, automotive technology, or a related field preferred

Sr. Associate, Claims

Dallas, TX ยท On-site

$110K - $140K/yr

Claims Specialist This position supports the Insurance & Alternative Solutions (IAS) department in ... This represents the presently-anticipated low and high end of the Company's base compensation range ...

Claims Manager

El Paso, TX ยท On-site

$76K - $95K/yr

An Associate in Risk Management from the Insurance Institute of America and/or Certified Claims ... Represent the City of El Paso at settlement conferences, hearings, arbitrations, mediations, and ...

Claims Manager

El Paso, TX ยท On-site

$76K - $95K/yr

An Associate in Risk Management from the Insurance Institute of America and/or Certified Claims ... Represent the City of El Paso at settlement conferences, hearings, arbitrations, mediations, and ...

Mechanical Claims Adjuster

Houston, TX ยท On-site

$45K - $59K/yr

Adjust/process claims from dealers, repair facilities, and customers accurately and expeditiously ... representative of those that must be met by an associate to successfully perform the essential ...

Warranty Claims Specialist

Houston, TX ยท On-site

$50K - $58K/yr

... representatives, and internal stakeholders throughout the claim process. Maintain accurate and ... Required Qualifications High school diploma or GED required; associate or bachelor's degree in ...

Mechanical Claims Adjuster

Houston, TX ยท On-site

$45K - $59K/yr

Adjust/process claims from dealers, repair facilities, and customers accurately and expeditiously ... representative of those that must be met by an associate to successfully perform the essential ...

Mechanical Claims Adjuster

Houston, TX ยท On-site

$45K - $59K/yr

Adjust/process claims from dealers, repair facilities, and customers accurately and expeditiously ... representative of those that must be met by an associate to successfully perform the essential ...

Showing results 21-40

Claims Representative Associate information

See Texas salary details

$12

$19

$28

How much do claims representative associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for claims representative associate in Texas is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims representative associate?

To thrive as a Claims Representative Associate, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or relevant work experience. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office tools is essential. Excellent communication, problem-solving, and customer service skills help you effectively handle inquiries and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and efficient operations within the insurance industry.

What are some common challenges claims representative associates face when handling claims?

Claims Representative Associates often encounter challenges such as managing high caseloads, navigating complex policy details, and addressing discrepancies in documentation. Balancing efficiency with attention to detail is crucial, as errors can impact claim outcomes and customer satisfaction. Additionally, collaborating with policyholders, providers, and internal teams to resolve issues and provide clear communication requires strong interpersonal skills and resilience, especially when dealing with sensitive or disputed claims.

What is the difference between Claims Representative Associate vs Claims Adjuster?

AspectClaims Representative AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonClaims Representative Associate vs Claims Adjuster

The Claims Representative Associate typically handles customer inquiries, processes claims, and provides administrative support within insurance companies. In contrast, Claims Adjusters investigate claims, inspect damages, and determine claim validity. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more technical responsibilities and fieldwork. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

How much do claims representative associates make in the US?

Claims representative associates in the US typically earn an average annual salary of around $45,000 to $55,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims reps with specialized skills can earn higher wages and bonuses.

What do claims representative associates do?

Claims representative associates evaluate insurance claims by reviewing reports, documentation, and policy details to determine coverage and liability. They communicate with claimants, investigate claims, and process payments or denials, often using claims management software. Strong attention to detail and knowledge of insurance policies are essential for this role.

What are the most commonly searched types of Claims Representative jobs in Texas?

The most popular types of Claims Representative jobs in Texas are:

What cities in Texas are hiring for Claims Representative Associate jobs?

Cities in Texas with the most Claims Representative Associate job openings:

Infographic showing various Claims Representative Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,670 per year, or $19.6 per hour.

Material Damage Appraiser

Hallmark Financial

Dallas, TX โ€ข On-site

Full-time

Posted 24 days ago


Job description

Job Description:

Position Summary:

  • Provides service to all customers and anticipates their need for communication, results and action.
  • Responsible for the prompt, accurate and efficient appraisal and payment of vehicle repair damage and vehicle total loss values, from moderate to severe damage, on all types of vehicles, while exercising independent decision making skills and judgment.

Essential Functions:

  • Receives assignment from Claim Representatives electronically on all types of vehicles.
  • Determines best course of action with regards to vehicle damage evaluation (i.e. Desk review, shop estimate/photo review)
  • Using the documentation available, determines the extent of damage and whether the vehicle is repairable or not economical to repair.
  • Verifies the damage to the vehicle is related to the loss facts given by the Claims Representative.
  • Changes reserves, negotiate agreed repair costs with shops, determines total loss vehicle values and issues payment.
  • Requests photos from owner or shop for in order to write an estimate/supplement or redline a shop estimate/supplement.
  • Contacts customers and shops to setup appraisal appointments.
  • Uploads all work product into the claim and the dispatch system.
  • Documents all correspondence, discussions and decisions in the ACD or claim file.
  • Works closely with Casualty and Auto Physical Damage personnel toward the successful adjustment of first and third party physical damage claims.
  • Notifies the Total Loss Claim Representative of total loss vehicles and, when appropriate, moves the salvage to Copart or other storage free places.
  • Provides guidance to other Claims personnel, assists in their training when asked. Occasionally gives technical direction and authority when requested by Team Manager.
  • Provides quality service to all customers.
  • Any other tasks or responsibilities assigned
Knowledge, Skills & Abilities
  • Strong knowledge of vehicle construction, repair methods, and total loss valuation
  • Ability to interpret and analyze estimates, photos, and repair documentation
  • Effective negotiation skills with repair facilities and vendors
  • Strong decision-making and problem-solving skills with the ability to work independently
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to manage multiple assignments and meet deadlines
  • Proficiency in claims systems and standard office software
  • Customer-focused mindset with the ability to handle difficult conversations professionally
Education & Experience Requirements
  • High school diploma or equivalent required; Associate's or Bachelor's degree in business, automotive technology, or a related field preferred
  • Minimum of 2-5 years of experience in auto damage appraisal, auto body repair, insurance claims, or a related field
  • Prior experience handling moderate to severe vehicle damage and total loss evaluations strongly preferred
  • Experience working with estimating platforms (e.g., CCC, Mitchell, or Audatex) preferred
  • Knowledge of insurance claims handling processes and state-specific regulations preferred
  • Texas Adjuster License required

Hallmark Financial Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.