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Entry Level Claims Representative Jobs in Texas (NOW HIRING)

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Entry Level Claims Representative information

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$10

$22

$39

How much do entry level claims representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level claims representative in Texas is $22.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $25.53 per hour, depending on experience, location, and employer.

What does an entry level claims representative do?

An Entry Level Claims Representative is responsible for handling and processing insurance claims, typically under the supervision of more experienced staff. They review claim forms, gather necessary information, communicate with policyholders and other parties, and help determine the validity of claims. Their role often involves data entry, customer service, and learning company policies and procedures. This position is ideal for those looking to start a career in the insurance industry, as it provides foundational experience in claims management.

What are the key skills and qualifications needed to thrive as an entry level claims representative?

To thrive as an Entry Level Claims Representative, you need strong analytical abilities, attention to detail, and a high school diploma or equivalent, with some employers preferring a bachelor's degree. Familiarity with claims management software, Microsoft Office Suite, and basic knowledge of insurance regulations is typically required. Excellent communication, problem-solving skills, and empathy help you interact effectively with clients and colleagues. These skills ensure accurate claims processing, customer satisfaction, and efficient resolution of insurance claims.

What are some common challenges faced by entry level claims representatives when handling their first caseloads?

Entry Level Claims Representatives often encounter challenges such as learning to interpret complex policy details, managing multiple claims simultaneously, and effectively communicating with claimants who may be distressed or frustrated. Balancing accuracy and efficiency while adhering to company protocols can be demanding, especially when handling high volumes of claims. Over time, strong organizational skills and mentorship from experienced team members help new representatives build confidence and improve their case management abilities.

What is the difference between Entry Level Claims Representative vs Claims Adjuster?

AspectEntry Level Claims RepresentativeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer an associate degreeHigh school diploma; some positions may require licensing or certification
Work EnvironmentOffice setting, customer service interactions, administrative tasksFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, government agencies, third-party administratorsInsurance companies, adjusting firms, self-insured organizations
Common Search & Comparison IntentUnderstanding entry-level roles in claims processingInvestigating claims and determining payouts

Entry Level Claims Representatives typically handle initial claim intake, customer communication, and administrative tasks within insurance companies. Claims Adjusters focus more on investigating claims, assessing damages, and making payout decisions. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more fieldwork and technical responsibilities.

What are the most commonly searched types of Claims Representative jobs in Texas?

The most popular types of Claims Representative jobs in Texas are:

What are popular job titles related to Entry Level Claims Representative jobs in Texas?

For Entry Level Claims Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Entry Level Claims Representative jobs in Texas look for?

The top searched job categories for Entry Level Claims Representative jobs in Texas are:

What cities in Texas are hiring for Entry Level Claims Representative jobs?

Cities in Texas with the most Entry Level Claims Representative job openings:

Entry Level Claims Representative jobs near you
Infographic showing various Entry Level Claims Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $46,750 per year, or $22.5 per hour.

CALL CENTER CLAIMS REPRESENTATIVE (Full-Time & Part-Time)

z_Advertised on Indeed Hosted

Killeen, TX • On-site

Other

Posted 17 days ago

Job description

Call Center Claims Representative

Call center claims representatives supporting commercial and public sector clients. We are looking for call center claims representatives to support inbound customer service, help desk, and back-office processing. In this role, you will handle inbound inquiries, troubleshoot technical issues, assist callers with inquiries, and professionally represent some of the most recognizable brands in the world.

Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on-site, entry-level position with competitive compensation. While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a contact center environment is a plus.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

Position Responsibilities

What does someone in this role actually do? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

Essential duties:

  • Handle inbound and outbound contacts in a courteous, timely, and professional manner
  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Accurately document and process customer claims in appropriate systems
  • Follow all required scripts, policies, and procedures
  • Utilize knowledge base and training to accurately answer customer questions
  • Comply with requirements surrounding confidential information and personal information
  • Appropriately escalate customer issues with the managerial team
  • Ensure first call resolution through problems solving and effective call handling
  • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
  • Adhere to all attendance and work schedule requirements
Candidate Qualifications

Wonder if you are a good fit? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Experience with data-entry utilizing a computer
  • The ability to read and speak English fluently
  • Have a wired, high-speed internet connection (Download speed of 20Mbps+)
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Ability to work regularly scheduled shifts within our hours of operation including the training period.
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required):

  • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
  • State or Federal work experience

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