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Claims Representative Associate Jobs in Washington

ProSight Talent, LLC

Service Representative

Manassas, VA · On-site

Support customers throughout the claims process by answering questions and coordinating with claims ... Associate's or Bachelor's degree preferred. Preferred Qualifications * Active Property & Casualty ...

UCX

Mill Claims Coordinator

Glen Burnie, MD · On-site

$19 - $20/hr

Develop a strong working relationship with vendor contact and/or vendor sales representative ... Associate's degree in a Business Related Field or minimum of 2 years of work experience in a ...

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All JobsClaims Representative Associate JobsClaims Representative Associate Jobs in Washington

Claims Representative Associate information

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$15

$23

$34

How much do claims representative associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for claims representative associate in Washington is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.15 per hour, depending on experience, location, and employer.

What do claims associates do?

Claims associates review and process insurance claims by evaluating documentation, determining coverage, and calculating payouts. They communicate with claimants, adjustors, and healthcare providers, often using claims management software, to ensure accurate and timely resolution of claims.

How much do claims associates make in the US?

Claims representative associates in the US typically earn an average annual salary of around $45,000 to $55,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims reps with specialized skills can earn higher wages and bonuses.

What are some common challenges Claims Representative Associates face when handling claims?

Claims Representative Associates often encounter challenges such as managing high caseloads, navigating complex policy details, and addressing discrepancies in documentation. Balancing efficiency with attention to detail is crucial, as errors can impact claim outcomes and customer satisfaction. Additionally, collaborating with policyholders, providers, and internal teams to resolve issues and provide clear communication requires strong interpersonal skills and resilience, especially when dealing with sensitive or disputed claims.

What are the key skills and qualifications needed to thrive as a Claims Representative Associate, and why are they important?

To thrive as a Claims Representative Associate, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or relevant work experience. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office tools is essential. Excellent communication, problem-solving, and customer service skills help you effectively handle inquiries and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and efficient operations within the insurance industry.

What is a claims representative associate?

A claims representative associate is an entry-level or support role within an insurance company responsible for assisting with the processing and investigation of insurance claims. They typically review claim details, communicate with claimants and providers, and use claims management software to ensure accurate and timely resolution of claims. Strong communication skills and attention to detail are important for this position.

What is the difference between Claims Representative Associate vs Claims Adjuster?

AspectClaims Representative AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonClaims Representative Associate vs Claims Adjuster

The Claims Representative Associate typically handles customer inquiries, processes claims, and provides administrative support within insurance companies. In contrast, Claims Adjusters investigate claims, inspect damages, and determine claim validity. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more technical responsibilities and fieldwork. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

How to get a job as a claims adjuster with no experience?

To become a claims representative associate with no experience, focus on developing strong communication, customer service, and problem-solving skills. Entry-level positions often require a high school diploma or equivalent, and obtaining relevant certifications such as the Property and Casualty (P&C) license can improve your chances; some employers offer on-the-job training for new hires.
What are the most commonly searched types of Claims Representative jobs in Washington? The most popular types of Claims Representative jobs in Washington are:
What are popular job titles related to Claims Representative Associate jobs in Washington? For Claims Representative Associate jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Claims Representative Associate jobs in Washington look for? The top searched job categories for Claims Representative Associate jobs in Washington are:
Claims Representative Associate jobs near you
National Pre-Discharge Claims Representative JB Andrews, MD

National Pre-Discharge Claims Representative JB Andrews, MD

Veterans of Foreign Wars

Andrews Air Force Base, MD • On-site

$69K/yr

Other

Posted 6 days ago

New

Job description

National Pre-Discharge Claims Representative

Joint Base Andrews, MD

Overview

Salary Range $69,563.00 - $69,563.00 Salary/year Position Type Full Time Education Level DD214

Description

Assists in the implementation of the Veterans of Foreign Wars outreach programs to military service members at military installations (including National Guard and Reserve units) in support of DoD's Transition Assistance Program and the VA's Pre-Discharge Program.

Represents separating active-duty military personnel by assisting with Transition Assistance Program (TAP) as well as the preparation, development, submission and review of claims for transitioning service members' benefits to the Department of Veterans Affairs. Reviews Pre-Discharge claims' rating decisions as needed.

Makes presentations and prepares and processes claims for VA benefits as part of the implementation of the Veterans of Foreign Wars active service members' outreach programs to military installations in the assigned geographical area, in support of the VA's Pre-Discharge Program. Performs as a case manager for service members' claims.

Prepares statements on behalf of the Pre-Discharge client's claim, and if necessary, appeal.

Advises service members in obtaining medical evidence from VA/DoD attending physicians, and other health care professionals.

Conducts research and inquiries pertaining to military services policies and regulations. Interacts with pertinent military officials in fulfillment of the mission to provide assistance to separating/retiring service members. Maintains regular contact and partners with the sponsoring base Transition Manager.

Describes the posture of the Veterans of Foreign Wars service programs to separating service members and as directed by the Assistant Director, to local veterans' communities and federal agencies. Interacts with other veterans' service organizations and state veteran service agencies.

Incorporates statutes, regulations and government directives to ensure that service members' interests are articulated in accordance with VFW national mandates and the VA requirements.

Ensures that the appropriate claims forms are accurately and timely submitted. When requested by the Assistant Director, mentors recently hired VFW Pre-Discharge claims reps and department service officers (DSOs).

Coordinates, as appropriate, with the local VFW DSO to refer veterans for DSO assistance.

Interacts daily with DOD and VA employees to present the VFW program and to facilitate a constructive working relationship.

Qualifications

Position requires U.S. military service and VFW membership (member eligibility requirements at https://www.vfw.org/join/eligibility). Official DD214 required for verification of service details and VFW membership eligibility. Other official service documents may be required as necessary.

Position requires an associate degree and a minimum of one-year previous experience in a closely related position, or a minimum of three years' directly-related work experience.

Advanced human relations and customer service skills and proficient analytical abilities are required to interface with both active-duty military personnel and the veterans' community to analyze claims folders, research and apply applicable statutes, regulations, government directives, and VFW policies pertinent to the claims process. Position requires knowledge of given subjects to such a degree as to make the incumbent authoritative in transitioning service members and veterans entitlements and benefits programs. Includes public speaking as a regular duty and incumbent may be frequently called upon to state publicly VFW positions on special veterans' affairs issues.

Position requires knowledge of given subjects to such a degree as to make the incumbent familiar in transitioning service members and veterans entitlements and benefits programs, which is normally gained through extensive study in either a business or academic environment, to include former military training. Superior knowledge is required of military regulations, directives and terminology, including military discharge characterization, to properly represent separating active duty military personnel in applying for benefits with the Department of Veterans Affairs.

Advanced knowledge of personal computers is required to include software applications, case management techniques and other electronic applications used in a fully automated office environment.

Position requires VFW accreditation with the Department of Veterans Affairs and successful completion of the Veterans Benefits Administration's Training, Responsibility, Involvement and Preparation of claims (TRIP) test. Incumbent will be required to successfully complete recertification tests to monitor their proficiency in the laws pertaining to veterans' benefits.

Incumbent must be a self-starter and able to work independently.

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