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Trainee Cigna Claims Representative Jobs (NOW HIRING)

Auto-Owners Insurance

Claims Representative

Ocala, FL · On-site

Claims Trainee A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

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Trainee Cigna Claims Representative information

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How much do trainee cigna claims representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for trainee cigna claims representative in the United States is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Trainee Cigna Claims Representative vs Claims Processor?

AspectTrainee Cigna Claims RepresentativeClaims Processor
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; relevant experience
Work EnvironmentTraining period within insurance officeProcessing claims in office or remotely
Employer & Industry UsageCommonly employed by health insurance companies like CignaUsed across insurance providers for claims handling

The Trainee Cigna Claims Representative is an entry-level role focused on learning claims processes under supervision, while a Claims Processor handles claims independently after training. Both roles require similar credentials and are integral to insurance claims management, but the trainee position emphasizes training and development.

What are the key skills and qualifications needed to thrive as a Trainee Cigna Claims Representative, and why are they important?

To thrive as a Trainee Cigna Claims Representative, you need a foundational understanding of insurance principles, attention to detail, and at least a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office applications, and sometimes industry certifications like AIC or CPCU can be beneficial. Strong communication, problem-solving, and customer service skills help you effectively assist clients and resolve claims issues. These skills and qualities are vital for ensuring accurate claims processing, excellent client experiences, and compliance with company standards.

What does a Trainee Cigna Claims Representative do?

A Trainee Cigna Claims Representative is responsible for learning how to review, process, and resolve insurance claims filed by customers. This role involves training on Cigna’s claims systems, understanding policy coverage, communicating with customers and healthcare providers, and ensuring claims are handled accurately and efficiently. Trainees are closely supervised as they develop the skills needed to make claims decisions, handle documentation, and provide excellent customer service. The position is an entry-level opportunity to start a career in insurance claims with Cigna.

What types of support and training can a new Trainee Cigna Claims Representative expect during their onboarding period?

As a Trainee Cigna Claims Representative, you can expect a structured onboarding process that typically includes classroom instruction, hands-on training with claims processing systems, and mentorship from experienced team members. You'll learn about insurance policies, claims adjudication procedures, and customer service protocols. Regular check-ins and feedback are provided to help you build confidence in handling claims accurately and efficiently. This supportive environment is designed to help you transition smoothly into your role and develop the skills needed for future advancement.
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Trainee Cigna Claims Representative jobs near you
Infographic showing various Trainee Cigna Claims Representative job openings in the United States as of July 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 88% In-person, 3% Hybrid, and 9% Remote job distribution, with an average salary of $51,091 per year, or $24.6 per hour.
Claims Representative Trainee - Accident & Sickness

Claims Representative Trainee - Accident & Sickness

Glatfelter Insurance Group

York, PA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Claims Representative Trainee – Accident & Sickness

Glatfelter Insurance Group is seeking a Claims Representative Trainee for our Glatfelter Claims Management team. This customer facing claims adjuster position's primary responsibilities include the direct handling and payment of insurance claims within the handler's designated line of business, technical specialty, and financial authority with appropriate supervisory support.

Upon hire, the associate will complete a training curriculum and/or train with the claims team during which all required licenses will be obtained, and technical claim handling training will be successfully completed.

This position is required to be onsite at our Leader Heights, York, PA office.

Key Responsibilities
  • Proactive handling of assigned claims in compliance with applicable state regulatory requirements, departmental standards, confidentiality, and designated financial authority.
  • Upholding the highest standards of customer satisfaction and service to insureds, brokers, regional directors, and other interested parties while fulfilling obligations to protect our insured's interests and the company's assets.
  • Communicating investigation and handling status and final determinations to insureds and claimants in compliance with regulatory requirements and departmental standards. This includes verbal communications, routine written correspondence, and issuance of formal denial, disclaimer, and reservation of rights letters.
  • Representing GIG through continuous countrywide contact with insureds, claimants, brokers, insurance carriers, and vendors.
  • Maintaining claim file integrity to document activity, preserve evidence in an organized fashion, capture accurate claims data, demonstrate proper reserving practices, and provide an appropriate basis for all claims handling decisions.
  • All specialized tasks and duties necessary for the prompt and efficient handling of assigned claims within the handler's designated specialty/line(s) of business.
  • All other duties as assigned.

Upon employment the associate is required to:

  • Develop a working knowledge and understanding of GCM (Glatfelter Claims Management) processes and procedures as well as GIG (Glatfelter Insurance Group) culture, products, and services within an appropriate period of time.
  • Develop functional proficiency in the use of GIG/GCM computer systems and applications.
  • Complete required training as assigned to enhance knowledge, expand technical understanding, and develop skills.
  • Obtain all required adjuster licenses in an aggressive period.
  • Demonstrate ability to take ownership of assigned tasks and complete tasks timely/accurately.

What We're Looking For:

  • Secondary school diploma or equivalent, college degree preferred.
  • Transferable work experience will be considered.
  • Medical Terminology and ICD10/medical billing a plus.

Technical Qualifications:

  • Effective verbal and written communication skills.
  • Efficient time management skills, organization, and ability to prioritize daily tasks.
  • Must be proficient with the use of computer applications (standard Microsoft products), keyboard/typing, and telecommunication tools and technology.
  • Quality focus and attention to detail.
  • Ability to perform calculations, prepare reports, and maintain files.
  • Effective interpersonal skills and ability to work as part of a team.

Why Choose Glatfelter?

Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs.

We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

Equal Opportunity Employer

It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.

Job Grade: 6

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