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Dollar General
Dollar General

20 Dollar General Claims Representative Jobs Hiring Near You

Dollar General

FLEET CUSTOMER SERVICE REP

Indianola, MS · On-site

$14.75 - $20.25/hr

Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient ...

Dollar General

FLEET CUSTOMER SERVICE REP

Indianola, MS · On-site

$14.75 - $20.25/hr

Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient ...

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Dollar General Jobs Information

What is it like to work at Dollar General?

Dollar General operates with a focus on community involvement and employee development, emphasizing a culture of teamwork and customer satisfaction. The company's store-based structure allows employees to work closely with colleagues and management to achieve sales goals and provide excellent customer service, often in a fast-paced and dynamic retail environment. Working at Dollar General may appeal to individuals seeking a stable, entry-level career with opportunities for advancement and professional growth, as well as a comprehensive benefits package and competitive pay.

What makes Dollar General an attractive place to work?

Dollar General is a leading American retail chain with a strong presence in the discount retail industry, known for its commitment to providing affordable products and services to its customers. The company offers a supportive work environment with opportunities for growth and development, including training programs, competitive pay, and benefits, as well as a collaborative team culture that values employee input and feedback. By joining Dollar General, job seekers can contribute to the company's mission of serving its customers and communities, while also advancing their own careers and achieving their professional goals.

Do workers at Dollar General get paid breaks?

No. Most people don’t get paid breaks.
89% of people say they don’t get paid breaks.
Based on data from 149 people who took the Breakroom Quiz between May 2026 and August 2026.

Does Dollar General pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
84% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 198 people who took the Breakroom Quiz between May 2026 and August 2026.

At Dollar General, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
48% of people say they have to use vacation days when they’re out sick.
Based on data from 227 people who took the Breakroom Quiz between February 2026 and August 2026.

Are part-time workers able to get health insurance from Dollar General?

Most people who work part-time can't get health insurance.
79% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 349 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Dollar General?

Most people who work part-time don’t get paid time off.
85% of people who work part-time say they don’t get paid time off
Based on data from 171 people who took the Breakroom Quiz between February 2026 and August 2026.

Is the health insurance from Dollar General affordable enough for their workers?

Only some people say the health insurance costs are okay.
66% of people say the health insurance costs are okay
Based on data from 227 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get paid time off at Dollar General?

Some people get paid time off from work.
57% of people say they don’t get paid time off.
Based on data from 189 people who took the Breakroom Quiz between May 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 43% of people with changing schedules find out their shifts one week or less ahead of time.
  • 56% of people with changing schedules find out their shifts two weeks ahead of time.
  • 1% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 186 people who took the Breakroom Quiz between May 2026 and August 2026.

Do workers at Dollar General worry about hours?

Some people worry about getting enough hours.
50% of people report they worry about getting enough hours.
Based on data from 190 people who took the Breakroom Quiz between May 2026 and August 2026.

Do Dollar General workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 155 people who took the Breakroom Quiz between May 2026 and August 2026.

How easy is it for Dollar General workers to change shifts?

Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 141 people who took the Breakroom Quiz between May 2026 and August 2026.

How easy is it to get time off at Dollar General?

Some people find it hard to get time off.
60% of people report it’s hard to get time off.
Based on data from 149 people who took the Breakroom Quiz between May 2026 and August 2026.

Do Dollar General managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
56% of people say their manager changes their shift schedule at the last minute.
Based on data from 179 people who took the Breakroom Quiz between May 2026 and August 2026.

Do jobs at Dollar General spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 176 people who took the Breakroom Quiz between May 2026 and August 2026.

How easy is it to take sick days at Dollar General?

Some people find it hard to take sick days.
65% of people report that it’s hard to take time off if they are sick.
Based on data from 176 people who took the Breakroom Quiz between May 2026 and August 2026.

Is a Dollar General job good for students?

Most students say this is a good place to work if you’re studying.
69% of students report this is a good place to work if you’re studying.
Based on data from 61 people who took the Breakroom Quiz between February 2026 and July 2026.

Is working at Dollar General good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
63% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 181 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Dollar General feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 189 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Dollar General get to take their breaks without interruption?

Only some people get breaks without interruption.
67% of people report that their breaks get interrupted.
Based on data from 168 people who took the Breakroom Quiz between May 2026 and August 2026.

Is it stressful to work at Dollar General?

Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 198 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Dollar General enjoy their jobs?

Only some people enjoy their job.
41% of people report they don’t enjoy their job.
Based on data from 174 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Dollar General recommend working with their team?

Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 212 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people get enough training when they start at Dollar General?

Some people didn’t get enough training when they started.
63% of people report they didn’t get enough training when they started working here.
Based on data from 197 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people get support to advance at Dollar General?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 188 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people think Dollar General’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 195 people who took the Breakroom Quiz between May 2026 and August 2026.

Do workers feel well informed about how Dollar General is doing?

Only some people feel well informed about how the company is doing.
66% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 192 people who took the Breakroom Quiz between May 2026 and August 2026.
What other companies are hiring for Claims Representative jobs?
What are the most popular jobs at Dollar General?
What are the most popular categories at Dollar General?
Infographic showing various Claims Representative job openings at Dollar General in the United States as of August 2026, with employment types broken down into 63% Full Time, and 37% Part Time. Highlights an 100% Physical job distribution.

Senior Claims Representative (Workers Compensation)

Dollar General

Goodlettsville, TN • On-site

$70K - $76K/yr

Full-time

Re-posted 8 days ago

Dollar General rating

4.0

Company rating: 4.0 out of 10

Based on 4,586 frontline employees who took The Breakroom Quiz

39th of 39 rated national retailers

Job description

Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
We are hiring a Senior Claims Representative, Workers' Compensation to independently investigate, evaluate, negotiate, and resolve complex claims, exercising sound judgment within established authority and with limited supervision.
Job Details
  • Timely conduct interviews with injured employees, customers, store personnel and medical care providers within 24 hours of receiving reported incident to evaluate facts regarding compensability of a claim under the state requirements. Maintain contact with appropriate parties throughout life of file to manage payment of appropriate benefits and mitigate exposure. Reserve claim for expected exposure, and timely document claim notes within claim system, maintaining updated action plan. 30%
  • Timely coordinate with injured employee and store personnel regarding medical documentation supporting and facilitate return to work and light duty return to work. 10%
  • Manage requests for authorization of medical care and oversee facilitation of medical care to ensure timely, appropriate, and related treatment for the work injury. 10%
  • Utilize professional judgment and experience to reserve, handle and resolve complex claims within authority and evaluate and make recommendations for reserves and action plan for resolution of claims exceeding authority. 25%
  • Provide direction to defense attorneys for claims in litigation, medical case managers and private investigators as appropriate for assigned claims. 10%
  • Develop and maintain proactive strategic plan of action for the management and resolution of claims for the life of the file. 10%
  • Maintain a working knowledge of multiple state Workers' Compensation and statutes and maintain applicable current state licensing requirements. 5%

Qualifications
  • Customer service oriented and works well in a team environment.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and the ability to prioritize complex claims.
  • Must be detail oriented and able to meet deadlines.
  • Ability to handle confrontational situations in a mature and professional manner.
  • Working knowledge of Microsoft office programs and ability to type 40 wpm.
  • Advanced knowledge of medical and legal terminology.
  • Previous Workers' Compensation claim handling experience.

5 + years of experience handling complex and/or litigated workers' compensation claims from inception through final resolution required, including investigation, evaluation, management of benefits, litigation management, and settlement execution.
The salary range for this position is $70,000-$76,000, with final compensation determined by factors including education, experience, skills, and qualifications. This role is also eligible for a company performance bonus.

What Dollar General employees say

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About Dollar General

Sourced by ZipRecruiter

What started as a single store is now a 20+ billion dollar Fortune 119 company. With 140,000+ employees and counting, we’re growing fast and so can you. There are endless opportunities for you, including award-winning training programs and career paths in retail, distribution, transportation or corporate. The possibilities are endless!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Goodlettsville, TN, US

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