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Dollar General
Dollar General

120 Dollar General Customer Service Representative Jobs Hiring Near You

Dacotah Banks

Customer Service Representative

Sisseton, SD

$13.50 - $18.25/hr

In this role, you will be assisting customers with general banking transactions such as deposits ... Generous paid vacation and sick time + 11 paid Holidays * 401(K) - dollar for dollar match up to 3% ...

Pacer Group

Customer Service Representative II

$20 - $21/hr

The Role The Customer Service Representative will be responsible for general customer service support primarily focused on providing part and pump price quotes, processing part and pump orders and ...

Pacer Group

Customer Service Representative II

Sanford, FL · On-site

$20 - $21/hr

The Customer Service Representative will be responsible for general customer service support primarily focused on providing part and pump price quotes, processing part and pump orders and assisting ...

Global Channel Management

Customer Service Rep

$16.50 - $22.25/hr

Customer Service Rep Mason, OH, United States $ 15.00 - 16.00 (US Dollar) Customer Service Rep needs 2+ years of experience Customer Service Rep requires: * Availability to work from 12:30pm until ...

Q5 Connections

Customer Service Representative

Topeka, KS · On-site

$15 - $20.50/hr

Customer Service Representative Topeka, Kansas, United States $ 11.00 - 13.00 (US Dollar) Job Openings Customer Service Representative About the Job Customer Service Representative We are seeking a ...

Max Auto Glass

Customer Service Representative

Tucson, AZ · On-site

$3.0K/wk

Customer Service Representative Max Auto Glass is the auto glass division of the Sun Auto Tire and ... General Customer Service * Processing Insurance Claims for Clients * Providing cash quotes for ...

Dollar Express Stores LLC

CSR - Store

Elizabeth, NJ · On-site

$16 - $22/hr

Dollar Express is the newest entrant in the dollar store segment of the retail industry ... As a Dollar Express Customer Service Representative you will be responsible for providing ...

Dollar Express Stores LLC

CSR - Store

Elizabeth, NJ · On-site

$16 - $22/hr

Dollar Express is the newest entrant in the dollar store segment of the retail industry ... As a Dollar Express Customer Service Representative you will be responsible for providing ...

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Dollar General Jobs Information

What is it like to work at Dollar General?

Dollar General operates with a focus on community involvement and employee development, emphasizing a culture of teamwork and customer satisfaction. The company's store-based structure allows employees to work closely with colleagues and management to achieve sales goals and provide excellent customer service, often in a fast-paced and dynamic retail environment. Working at Dollar General may appeal to individuals seeking a stable, entry-level career with opportunities for advancement and professional growth, as well as a comprehensive benefits package and competitive pay.

What makes Dollar General an attractive place to work?

Dollar General is a leading American retail chain with a strong presence in the discount retail industry, known for its commitment to providing affordable products and services to its customers. The company offers a supportive work environment with opportunities for growth and development, including training programs, competitive pay, and benefits, as well as a collaborative team culture that values employee input and feedback. By joining Dollar General, job seekers can contribute to the company's mission of serving its customers and communities, while also advancing their own careers and achieving their professional goals.

Do workers at Dollar General get paid breaks?

No. Most people don’t get paid breaks.
85% of people say they don’t get paid breaks.
Based on data from 134 people who took the Breakroom Quiz between May 2026 and August 2026.

Does Dollar General pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
83% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 189 people who took the Breakroom Quiz between May 2026 and August 2026.

At Dollar General, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
48% of people say they have to use vacation days when they’re out sick.
Based on data from 204 people who took the Breakroom Quiz between February 2026 and August 2026.

Are part-time workers able to get health insurance from Dollar General?

Most people who work part-time can't get health insurance.
79% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 349 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Dollar General?

Most people who work part-time don’t get paid time off.
85% of people who work part-time say they don’t get paid time off
Based on data from 156 people who took the Breakroom Quiz between February 2026 and August 2026.

Is the health insurance from Dollar General affordable enough for their workers?

Only some people say the health insurance costs are okay.
66% of people say the health insurance costs are okay
Based on data from 205 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get paid time off at Dollar General?

Some people get paid time off from work.
55% of people say they don’t get paid time off.
Based on data from 176 people who took the Breakroom Quiz between May 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 40% of people with changing schedules find out their shifts one week or less ahead of time.
  • 60% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 171 people who took the Breakroom Quiz between May 2026 and August 2026.

Do workers at Dollar General worry about hours?

Some people worry about getting enough hours.
51% of people report they worry about getting enough hours.
Based on data from 175 people who took the Breakroom Quiz between May 2026 and August 2026.

Do Dollar General workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 142 people who took the Breakroom Quiz between May 2026 and August 2026.

How easy is it for Dollar General workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 131 people who took the Breakroom Quiz between May 2026 and August 2026.

How easy is it to get time off at Dollar General?

Some people find it hard to get time off.
55% of people report it’s hard to get time off.
Based on data from 141 people who took the Breakroom Quiz between May 2026 and August 2026.

Do Dollar General managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
52% of people say their manager changes their shift schedule at the last minute.
Based on data from 165 people who took the Breakroom Quiz between May 2026 and August 2026.

Do jobs at Dollar General spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
28% of people report that their job takes up time that they don’t get paid for.
Based on data from 162 people who took the Breakroom Quiz between May 2026 and August 2026.

How easy is it to take sick days at Dollar General?

Some people find it hard to take sick days.
65% of people report that it’s hard to take time off if they are sick.
Based on data from 158 people who took the Breakroom Quiz between May 2026 and August 2026.

Is a Dollar General job good for students?

Most students say this is a good place to work if you’re studying.
71% of students report this is a good place to work if you’re studying.
Based on data from 169 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Dollar General good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
61% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 160 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Dollar General feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 174 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Dollar General get to take their breaks without interruption?

Only some people get breaks without interruption.
65% of people report that their breaks get interrupted.
Based on data from 155 people who took the Breakroom Quiz between May 2026 and August 2026.

Is it stressful to work at Dollar General?

Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 185 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Dollar General enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 156 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Dollar General recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 198 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people get enough training when they start at Dollar General?

Some people didn’t get enough training when they started.
63% of people report they didn’t get enough training when they started working here.
Based on data from 185 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people get support to advance at Dollar General?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 170 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people think Dollar General’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 181 people who took the Breakroom Quiz between May 2026 and August 2026.

Do workers feel well informed about how Dollar General is doing?

Only some people feel well informed about how the company is doing.
65% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 178 people who took the Breakroom Quiz between May 2026 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Dollar General?

What are the most popular categories at Dollar General?

Infographic showing various Customer Service Representative job openings at Dollar General in the United States as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% Physical job distribution.

Customer Service Representative- CSR

Faithco Enterprises

Lindale, TX • On-site

$15/hr

Other

Re-posted 3 days ago

Job description

Customer Service Representative

Faithco is a growing home services company committed to providing dependable service and a positive customer experience. We are looking for a friendly, professional, and dependable Customer Service Representative to join our office team.

This is a full-time, in-office position. As one of the first points of contact for our customers, the Customer Service Representative plays an important role in ensuring every caller feels heard, helped, and confident in choosing Faithco for their home service needs.

Position Responsibilities

The Customer Service Representative will be responsible for:

  • Answering and managing incoming calls through a multi-line phone system
  • Providing friendly, professional, and helpful customer service
  • Listening carefully to customer concerns and gathering accurate information
  • Scheduling service appointments based on availability and company procedures
  • Entering and updating customer information in ServiceTitan
  • Maintaining detailed and accurate notes on customer accounts
  • Explaining Faithco's services and answering general customer questions
  • Identifying opportunities to offer available services, maintenance plans, or other solutions that may benefit the customer
  • Making a limited number of outbound calls for follow-ups, customer outreach, appointment needs, and service opportunities
  • Assisting with general office and administrative responsibilities
  • Supporting a positive customer experience from the first phone call through appointment scheduling
Qualifications

The ideal candidate will:

  • Have previous customer service, call center, receptionist, sales, or office experience
  • Be comfortable answering multiple incoming calls through a multi-line phone system
  • Have strong communication and active-listening skills
  • Be confident speaking with customers by phone
  • Be comfortable with a small amount of sales and outbound calling
  • Be able to explain services clearly without using high-pressure sales tactics
  • Remain calm, patient, and professional when assisting customers
  • Be organized, dependable, and detail-oriented
  • Have strong computer and data-entry skills
  • Be able to manage multiple tasks and changing priorities
  • Work well independently and as part of a small office team
  • Be comfortable working in a fast-paced home services environment
Preferred Experience

Previous experience in the HVAC, plumbing, electrical, or home services industry is preferred, but Faithco is willing to train the right person who has a strong work ethic, excellent communication skills, and a willingness to learn.

  • Previous experience using ServiceTitan software
  • Experience with a multi-line phone system
  • Experience scheduling service appointments
  • Customer service or inside-sales experience in a service-based business
Position Details
  • Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
  • Compensation: Starting at $15.00 per hour, depending on experience
  • Location: 18601 Highway 69 N, Lindale, Texas 75771
  • Position Type: Full-time, in-office

Join the Faithco Team

We are looking for someone who enjoys helping people and understands that a positive customer experience begins with the first phone call. The right candidate will be dependable, welcoming, team-oriented, and able to balance excellent customer care with confidently discussing the services Faithco provides.

To apply, please submit your resume and contact information through this job posting.

Apply