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Dollar General
Dollar General

120 Dollar General Customer Service Jobs Hiring Near You

Customer Service

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Servicing - Customer Care Specialist

Warren, MI · On-site

$16/hr

... status, and general servicing requests. * Maintain accurate documentation of all customer ... Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ...

Jons Marketplace

$16.75 - $20.50/hr

The General Customer Service job family has several customer service positions with the primary focus on following Jons Marketplace customer service standards, safety guidelines and supporting all ...

Jons Marketplace

$16.50 - $20.25/hr

The General Customer Service job family has several customer service positions with the primary focus on following Jons Marketplace customer service standards, safety guidelines and supporting all ...

Jons Marketplace

$16.50 - $20/hr

The General Customer Service job family has several customer service positions with the primary focus on following Jons Marketplace customer service standards, safety guidelines and supporting all ...

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All JobsDollar General Customer Service Jobs

Dollar General Jobs Information

What is it like to work at Dollar General?

Dollar General operates with a focus on community involvement and employee development, emphasizing a culture of teamwork and customer satisfaction. The company's store-based structure allows employees to work closely with colleagues and management to achieve sales goals and provide excellent customer service, often in a fast-paced and dynamic retail environment. Working at Dollar General may appeal to individuals seeking a stable, entry-level career with opportunities for advancement and professional growth, as well as a comprehensive benefits package and competitive pay.

What makes Dollar General an attractive place to work?

Dollar General is a leading American retail chain with a strong presence in the discount retail industry, known for its commitment to providing affordable products and services to its customers. The company offers a supportive work environment with opportunities for growth and development, including training programs, competitive pay, and benefits, as well as a collaborative team culture that values employee input and feedback. By joining Dollar General, job seekers can contribute to the company's mission of serving its customers and communities, while also advancing their own careers and achieving their professional goals.

Do workers at Dollar General get paid breaks?

No. Most people don’t get paid breaks.
87% of people say they don’t get paid breaks.
Based on data from 137 people who took the Breakroom Quiz between May 2026 and August 2026.

Does Dollar General pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
84% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 184 people who took the Breakroom Quiz between May 2026 and August 2026.

At Dollar General, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
47% of people say they have to use vacation days when they’re out sick.
Based on data from 218 people who took the Breakroom Quiz between February 2026 and August 2026.

Are part-time workers able to get health insurance from Dollar General?

Most people who work part-time can't get health insurance.
79% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 349 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Dollar General?

Most people who work part-time don’t get paid time off.
86% of people who work part-time say they don’t get paid time off
Based on data from 163 people who took the Breakroom Quiz between February 2026 and August 2026.

Is the health insurance from Dollar General affordable enough for their workers?

Most people say the health insurance costs are okay.
67% of people say the health insurance costs are okay
Based on data from 217 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get paid time off at Dollar General?

Some people get paid time off from work.
58% of people say they don’t get paid time off.
Based on data from 171 people who took the Breakroom Quiz between May 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 42% of people with changing schedules find out their shifts one week or less ahead of time.
  • 58% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 170 people who took the Breakroom Quiz between May 2026 and August 2026.

Do workers at Dollar General worry about hours?

Some people worry about getting enough hours.
52% of people report they worry about getting enough hours.
Based on data from 174 people who took the Breakroom Quiz between May 2026 and August 2026.

Do Dollar General workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 141 people who took the Breakroom Quiz between May 2026 and August 2026.

How easy is it for Dollar General workers to change shifts?

Some people find it hard to change shifts.
53% of people report that it’s hard to change shifts if they need to.
Based on data from 131 people who took the Breakroom Quiz between May 2026 and August 2026.

How easy is it to get time off at Dollar General?

Some people find it hard to get time off.
56% of people report it’s hard to get time off.
Based on data from 135 people who took the Breakroom Quiz between May 2026 and August 2026.

Do Dollar General managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
53% of people say their manager changes their shift schedule at the last minute.
Based on data from 163 people who took the Breakroom Quiz between May 2026 and August 2026.

Do jobs at Dollar General spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
28% of people report that their job takes up time that they don’t get paid for.
Based on data from 162 people who took the Breakroom Quiz between May 2026 and August 2026.

How easy is it to take sick days at Dollar General?

Some people find it hard to take sick days.
64% of people report that it’s hard to take time off if they are sick.
Based on data from 159 people who took the Breakroom Quiz between May 2026 and August 2026.

Is a Dollar General job good for students?

Most students say this is a good place to work if you’re studying.
71% of students report this is a good place to work if you’re studying.
Based on data from 169 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Dollar General good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
63% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 173 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Dollar General feel treated with respect by their managers?

Most people feel treated with respect by their managers.
68% of people say they’re treated with respect by their managers.
Based on data from 172 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Dollar General get to take their breaks without interruption?

Only some people get breaks without interruption.
65% of people report that their breaks get interrupted.
Based on data from 153 people who took the Breakroom Quiz between May 2026 and August 2026.

Is it stressful to work at Dollar General?

Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 178 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Dollar General enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 157 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people at Dollar General recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 193 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people get enough training when they start at Dollar General?

Some people didn’t get enough training when they started.
65% of people report they didn’t get enough training when they started working here.
Based on data from 180 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people get support to advance at Dollar General?

Only some people are given support to advance their career here.
In the last year, 61% of people report not being given support to advance their career here.
Based on data from 169 people who took the Breakroom Quiz between May 2026 and August 2026.

Do people think Dollar General’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 176 people who took the Breakroom Quiz between May 2026 and August 2026.

Do workers feel well informed about how Dollar General is doing?

Only some people feel well informed about how the company is doing.
66% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 175 people who took the Breakroom Quiz between May 2026 and August 2026.

What are the most popular job types at Dollar General?

    What are the most popular jobs at Dollar General?

    What are the most popular categories at Dollar General?

    Infographic showing various Customer Service job openings at Dollar General in the United States as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% Physical job distribution.

    General Customer Service Representative

    Eastman Music Company

    Pomona, CA

    $16 - $21.75/hr

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Posted 18 days ago

    Job description

    General Customer Service Representative Customer Service RepresentativeEastman Music Company 
    Pomona, CA | USA
    Full-Time

    About Eastman:

    Established in 1992, Eastman began with a passion for making high-quality, hand-made orchestral string instruments. Now encompassing the world class brands of Eastman, Wm. S. Haynes Co., S.E. Shires Co., Backun Musical Services, Laskey Mouthpieces, and Bourgeois Guitars, Eastman Music Company produces some of the finest wind and string instruments for musicians at all levels. Eastman Music Company is one of fastest growing and most exciting companies to work for in the music industry today and has established a reputation for providing excellent product support and customer service.

    Responsibilities

    Accurately enters and processes orders submitted by dealers as well as sales staff in the field

    Answering customer inquiries with a professional manner and attitude

    Responds to emails from sales staff and dealers

    Assists customers with returns and replacements

    Provides dealers with accurate pricing and delivery information

    Updates dealer accounts

    Establishes rapport with customers to ensure that all dealers feel important and valued

    Cleary defines dealer issues and helps find resolutions

    Escalates issues or concerns to the appropriate people when clear resolutions are not available

    Monitors orders issued with scheduled shipment dates to ensure deliveries are on time

    Works with purchasing personnel to help meet customer delivery requirements

    Obtains a thorough knowledge of all Eastman instruments and accessories

    Recommends alternate products based on cost, availability, and specification

    Actively participates in improving our processes

    Qualifications

    Previous music industry sales and/or customer service experience is preferred

    Excellent verbal and written communication skills

    Basic computer knowledge in Windows and Excel

    Ability to multitask

    A high level of critical thinking/problem solving skills

    Ability to work in a fast-paced production setting

    Must be able to learn quickly in a constantly changing environment

    Excellent Organizational and time management

    Employment Type

    Full-time position (minimum 40 hours per week) On site only (There is no option for remote work for this position) 

    Benefits

    Medical, Dental, Vision, Matching 401(k), Paid Holidays and Vacation

    Applying

    To apply, please email your résumé and cover letter to ------------

    Please, no unsolicited phone calls.


     

    Apply