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Multi Line Claims Adjuster Jobs (NOW HIRING)

CCMSI

Multi-Line Claims Adjuster

Chicago, IL · On-site +1

This is a full lifecycle ML adjuster position within a TPA environment, and only candidates with proven Multi Line claims experience will be considered. Qualifications To perform this job ...

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How much do multi line claims adjuster jobs pay per year?

As of Jul 25, 2026, the average yearly pay for multi line claims adjuster in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is a multi-line claims adjuster?

A multi-line claims adjuster is a professional who investigates and evaluates insurance claims across multiple types of coverage, such as property, casualty, and liability. They assess damages, determine coverage eligibility, and negotiate settlements, often using claims management software and requiring relevant certifications like the AIC or CPCU.

Is claim adjusting a dying field?

Claim adjusting is a stable profession with ongoing demand, especially as insurance companies require skilled adjusters to evaluate claims accurately. The role often involves using claims management software and obtaining relevant certifications, and job opportunities remain consistent despite industry changes.

What are the key skills and qualifications needed to thrive in the Multi Line Claims Adjuster position, and why are they important?

To thrive as a Multi Line Claims Adjuster, you need a strong grasp of insurance policies, analytical skills, and prior claims handling experience across various lines such as auto, property, and liability. Familiarity with claims management software, industry regulations, and professional certifications like AIC (Associate in Claims) are often important. Strong interpersonal skills, negotiation abilities, and attention to detail help you excel in working with clients and resolving disputes. These competencies are crucial for accurately assessing claims, ensuring fair settlements, and delivering excellent customer service in a complex, multi-faceted environment.

What are some typical daily responsibilities for a Multi Line Claims Adjuster?

As a Multi Line Claims Adjuster, your daily tasks usually include investigating and reviewing insurance claims across several product lines such as property, auto, and general liability. You will gather and evaluate evidence, interview claimants and witnesses, determine coverage, and negotiate settlements within established authority limits. The role often involves coordinating with legal counsel, contractors, and other specialists, as well as maintaining detailed records in claims management systems. You may also attend inspections or site visits and communicate regularly with policyholders to explain coverage and claim status. This variety makes the role dynamic and requires strong organizational and communication skills.

What does a Multi Line Claims Adjuster do?

A Multi Line Claims Adjuster handles insurance claims across multiple lines, such as auto, property, liability, and casualty. They investigate claims, assess damages, determine coverage, and negotiate settlements with claimants or third parties. This role requires strong analytical skills, attention to detail, and knowledge of various insurance policies. Adjusters may work in the field or from an office, depending on the claim type. Their goal is to resolve claims efficiently while ensuring fair outcomes for all parties.

What can I do with an all-lines adjuster license?

A multi-line claims adjuster license allows you to handle claims across various insurance lines such as property, casualty, and liability. It enables you to assess damages, review policies, and settle claims for multiple types of insurance, often requiring knowledge of different coverage areas and claims processes.
More about Multi Line Claims Adjuster jobs
What cities are hiring for Multi Line Claims Adjuster jobs? Cities with the most Multi Line Claims Adjuster job openings:
What states have the most Multi Line Claims Adjuster jobs? States with the most job openings for Multi Line Claims Adjuster jobs include:
What job categories do people searching Multi Line Claims Adjuster jobs look for? The top searched job categories for Multi Line Claims Adjuster jobs are:
Multi Line Claims Adjuster jobs near you
Infographic showing various Multi Line Claims Adjuster job openings in the United States as of July 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 79% Physical, 8% Hybrid, and 13% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.
Multi-Line Claims Adjuster

Multi-Line Claims Adjuster

CCMSI

Chicago, IL • On-site, Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Overview

Position Title: Multi Line Claim Representative I

Location: Hybrid- Reporting to Chicago, IL Region

Chicago-area candidates preferred. Remote eligible; This role may be performed in states where CCMSI is authorized to hire. Pay transparency requirements are met for applicable jurisdictions.

Schedule: 8:00 am-4:30 pm CT, M-F

Salary Range: $60,000-$70,000

Build Your Career With Purpose at CCMSI

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

We don't just process claims-we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

 

The Multi-Line Liability Claim Representative I is responsible for the investigation and adjustment of assigned multi-line liability claims. This position may be used as an advanced training position for future consideration for promotion to a Multi-Line Liability Claim Rep II or more senior level claim position.  Accountable for the quality of claim services as perceived by CCMSI clients and within our corporate claim standards.

Responsibilities
  • Investigate and adjust multi-line liability claims in accordance with established claims handling procedures using CCMSI guidelines and direct supervision.
  • Review medical, legal and miscellaneous invoices to determine if reasonable and related to the ongoing liability claims. Negotiate any disputed bills for resolution.
  • Authorize and make payment of multi-line liability claims utilizing a claim payment program in accordance with industry standards and within settlement authority.
  • Negotiate settlements with claimants and attorneys in accordance with client's authorization.
  • Assist in selection and supervision of defense attorneys.
  • Assess and monitor subrogation claims for resolution.
  • Prepare reports detailing claims, payments and reserves.
  • Provide reports and monitor files, as required by excess insurers.
  • Compliance with Service Commitments as established by team.
  • Delivery of quality claim service to clients.

This is a full lifecycle ML adjuster position within a TPA environment, and only candidates with proven Multi Line claims experience will be considered.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent oral and written communication skills.
  • Individual must be a self-starter with strong organizational abilities.
  • Ability to coordinate and prioritize required.  
  • Flexibility, initiative, and the ability to work with a minimum of direct supervision a must. 
  • Discretion and confidentiality required. 
  • Ability to work as a team member in a rapidly changing environment.
  • Reliable, predictable attendance within client service hours for the performance of this position.
  • Responsive to internal and external client needs.
  • Ability to clearly communicate verbally and/or in writing both internally and externally.

Education and/or Experience    

  • 3+ years liability claim experience or insurance related experience is required or equivalent education, i.e.,
  • Bachelor's degree in Risk Management or Insurance related program.                                                  
  • Associates degree is preferred.

Nice to Have:

  • Bilingual (Spanish) proficiency - highly valued for communicating with claimants, employers, or vendors, but not required.

Why You'll Love Working Here

 

  • 4 weeks (Paid time off that accrues throughout the year in accordance with company policy)  + 10 paid holidays in your first year
  • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career growth: Internal training and advancement opportunities
  • Culture: A supportive, team-based work environment

 

How We Measure Success 

 At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:  

  • Quality claim handling - thorough investigations, strong documentation, well-supported decisions
  • Compliance & audit performance - adherence to jurisdictional and client standards
  • Timeliness & accuracy - purposeful file movement and dependable execution
  • Client partnership - proactive communication and strong follow-through
  • Professional judgment - owning outcomes and solving problems with integrity
  • Cultural alignment - believing every claim represents a real person and acting accordingly 

 

This is where we shine, and we hire adjusters who want to shine with us.

Compensation & Compliance

 

The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.

 

CCMSI posts internal career opportunities in compliance with applicable state and local promotion transparency laws.

 

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.

ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.

Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

 

Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.

 

Our Core Values

 

At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:

  • Lead with transparency We build trust by being open and listening intently in every interaction.
  • Perform with integrity We choose the right path, even when it is hard.
  • Chase excellence We set the bar high and measure our success. What gets measured gets done.
  • Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
  • Win together Our greatest victories come when our clients succeed. 

We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.

#EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #CCMSICareers #ESOP #MultiLine #Claims #Chicago #Illinois #IND123 #LI-Hybrid

Employment Type: OTHER

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