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Multi Line Claims Adjuster information

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$30.5K

$64.6K

$90K

How much do multi line claims adjuster jobs pay per year?

As of Jul 3, 2026, the average yearly pay for multi line claims adjuster in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is a multi-line claims adjuster?

A multi-line claims adjuster is a professional who investigates and evaluates insurance claims across multiple types of coverage, such as property, casualty, and liability. They assess damages, determine coverage eligibility, and negotiate settlements, often using claims management software and requiring relevant certifications like the AIC or CPCU.

Is claim adjusting a dying field?

Claim adjusting is a stable profession with ongoing demand, especially as insurance companies require skilled adjusters to evaluate claims accurately. The role often involves using claims management software and obtaining relevant certifications, and job opportunities remain consistent despite industry changes.

What are the key skills and qualifications needed to thrive in the Multi Line Claims Adjuster position, and why are they important?

To thrive as a Multi Line Claims Adjuster, you need a strong grasp of insurance policies, analytical skills, and prior claims handling experience across various lines such as auto, property, and liability. Familiarity with claims management software, industry regulations, and professional certifications like AIC (Associate in Claims) are often important. Strong interpersonal skills, negotiation abilities, and attention to detail help you excel in working with clients and resolving disputes. These competencies are crucial for accurately assessing claims, ensuring fair settlements, and delivering excellent customer service in a complex, multi-faceted environment.

What are some typical daily responsibilities for a Multi Line Claims Adjuster?

As a Multi Line Claims Adjuster, your daily tasks usually include investigating and reviewing insurance claims across several product lines such as property, auto, and general liability. You will gather and evaluate evidence, interview claimants and witnesses, determine coverage, and negotiate settlements within established authority limits. The role often involves coordinating with legal counsel, contractors, and other specialists, as well as maintaining detailed records in claims management systems. You may also attend inspections or site visits and communicate regularly with policyholders to explain coverage and claim status. This variety makes the role dynamic and requires strong organizational and communication skills.

What does a Multi Line Claims Adjuster do?

A Multi Line Claims Adjuster handles insurance claims across multiple lines, such as auto, property, liability, and casualty. They investigate claims, assess damages, determine coverage, and negotiate settlements with claimants or third parties. This role requires strong analytical skills, attention to detail, and knowledge of various insurance policies. Adjusters may work in the field or from an office, depending on the claim type. Their goal is to resolve claims efficiently while ensuring fair outcomes for all parties.

What can I do with an all-lines adjuster license?

A multi-line claims adjuster license allows you to handle claims across various insurance lines such as property, casualty, and liability. It enables you to assess damages, review policies, and settle claims for multiple types of insurance, often requiring knowledge of different coverage areas and claims processes.
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What cities are hiring for Multi Line Claims Adjuster jobs? Cities with the most Multi Line Claims Adjuster job openings:
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Multi Line Claims Adjuster jobs near you
Infographic showing various Multi Line Claims Adjuster job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 70% Physical, 10% Hybrid, and 20% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.
Multi-Line Claims Adjuster (Commercial Auto, BI, PD)

Multi-Line Claims Adjuster (Commercial Auto, BI, PD)

CCMSI

Maitland, FL • On-site

$68K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Position Title: Multi-Line Claim Consultant-Commercial Auto

Location: Maitland, FL (hybrid)

Schedule: 8:00 am-4:30 pm ET

Salary Range: $68,500-$85,000

Build Your Career With Purpose at CCMSI

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

The Multi-Line Claim Consultant position is responsible for the investigation and adjustment of assigned Multi-Line claims. This role will handle commercial auto claims, including BI and PD litigated claims for a national account. This position may be used as an advanced training position for consideration of a promotion to a more senior level claim position.  The Multi-Line Claim Consultant is accountable for the quality of claim services as perceived by CCMSI clients and within our corporate claim standards.

This is a full lifecycle ML adjuster position within a TPA environment, and only candidates with proven Multi Line claims experience will be considered.


  • Investigate, evaluate and adjust multi-line claims in accordance with established claim handling standards and laws.
  • Establish reserves and/or provide reserve recommendations within established reserve authority levels.
  • Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
  • Authorize and make payments of multi-line claims in accordance with CCMSI claim procedures utilizing a claim payment program in accordance with Industry standards and within established payment authority.
  • Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
  • Assist in the selection, referral and supervision of designated multi-line claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
  • Assess and monitor subrogation claims for resolution.
  • Review and maintain personal diary on claim system.
  • Prepare reports detailing claim status, payments and reserves, as requested.
  • Compute disability rates in accordance with state laws.
  • Effective and timely coordination of communication with clients, claimants and appropriate parties throughout the claim adjustment process.
  • Prepare newsletter articles as requested.
  • Provide notices of qualifying claims to excess/reinsurance carriers.
  • Handle more complex and involved multi-line claims than lower level claim positions with minimum supervision.
  • Conduct claim reviews and/or training sessions for designated clients, as requested.
  • Attend and participate at hearings, mediations, and informal legal conferences, as appropriate.
  • Compliance with Corporate Claim Handling Standards and special client handling instructions as established.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent oral and written communication skills.
  • Initiative to set and achieve performance goals.
  • Good analytic and negotiation skills. 
  • Ability to cope with job pressures in a constantly changing environment. 
  • Knowledge of all lower level claim position responsibilities.
  • Must be detail oriented and a self-starter with strong organizational abilities. 
  • Ability to coordinate and prioritize required. 
  • Flexibility, accuracy, initiative and the ability to work with minimum supervision. 
  • Discretion and confidentiality required.
  • Reliable, predictable attendance within client service hours for the performance of this position.
  • Responsive to internal and external client needs.
  • Ability to clearly communicate verbally and/or in writing both internally and externally.

Education and/or Experience    

5+ years multi-line claim experience is required.

Bachelor’s Degree is preferred.

Computer Skills            

Proficient with Microsoft Office programs.

Nice to Have:

  • Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.
  • NY license highly preferred

 

Why You’ll Love Working Here

 

  • 4 weeks (Paid time off that accrues throughout the year in accordance with company policy)  + 10 paid holidays in your first year
  • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career growth: Internal training and advancement opportunities
  • Culture: A supportive, team-based work environment

 

How We Measure Success 

 At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:  

  • Quality claim handling – thorough investigations, strong documentation, well-supported decisions
  • Compliance & audit performance – adherence to jurisdictional and client standards
  • Timeliness & accuracy – purposeful file movement and dependable execution
  • Client partnership – proactive communication and strong follow-through
  • Professional judgment – owning outcomes and solving problems with integrity
  • Cultural alignment – believing every claim represents a real person and acting accordingly 

 

This is where we shine, and we hire adjusters who want to shine with us.

Compensation & Compliance

 

The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.

 

CCMSI posts internal career opportunities in compliance with applicable state and local promotion transparency laws.

 

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.

ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.

Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

 

Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.

 

Our Core Values

 

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

  • Lead with transparency We build trust by being open and listening intently in every interaction.
  • Perform with integrity We choose the right path, even when it is hard.
  • Chase excellence We set the bar high and measure our success. What gets measured gets done.
  • Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
  • Win together Our greatest victories come when our clients succeed. 

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

#EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #CCMSICareers #ESOP #Maitland #Orlando #Florida #CommercialAuto #BI #PD #Litigation #IND123 #LI-Hybrid

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