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Claim Associate Jobs in Raleigh, NC (NOW HIRING)

Allied Universal

Surveillance Investigator

Henderson, NC · On-site

$20 - $24.75/hr

As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators ... Associate's Degree or higher, preferably in Criminal Justice * Security/Loss Prevention experience

Allied Universal

Surveillance Investigator

Henderson, NC

$20 - $24.75/hr

As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators ... Associate's Degree or higher, preferably in Criminal Justice * Security/Loss Prevention experience

Johnstone Supply

Warehouse Associate

Durham, NC · On-site

$14.50 - $17.25/hr

Initiates freight claim procedure when necessary. - Checks incoming delivery contents against the packing list to verify accurate and full delivery. - Prepares the receiving reports and notes any ...

Elevance Health

Investigator II

Durham, NC · Hybrid

This role requires associates be in the office 1-2 days per week, fostering collaboration and ... Claim reviews for appropriate coding, data mining, entity review, law enforcement referral, and use ...

New

Elevance Health

Investigator II

Durham, NC · Hybrid

This role requires associates be in the office 1-2 days per week, fostering collaboration and ... Claim reviews for appropriate coding, data mining, entity review, law enforcement referral, and use ...

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Claim Associate information

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How much do claim associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for claim associate in Raleigh, NC is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $22.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.

What are the typical challenges a Claim Associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

What are Claim Associates?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What does a claim associate do?

A claim associate reviews and processes insurance claims by evaluating documentation, determining coverage, and calculating payouts. They often use claims management software and need strong attention to detail and communication skills to ensure accurate and timely claim resolution.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the most commonly searched types of Claim jobs in Raleigh, NC? The most popular types of Claim jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Claim Associate jobs? Cities near Raleigh, NC with the most Claim Associate job openings:
Claim Associate jobs near you

Seasonal Warehouse Associate

Johnstone Supply - J Team Group

Raleigh, NC • On-site

$14.50 - $17/hr

Full-time

Posted 14 days ago

Job description

Seasonal Warehouse Associate

Job Duties
- Quickly and accurately receives, processes, and stores incoming product shipments.
- Ensures shipments are inspected and damages or shortages are noted on trucking company delivery documents. Initiates freight claim procedure when necessary.
- Checks incoming delivery contents against the packing list to verify accurate and full delivery.
- Prepares the receiving reports and notes any shortages, damages, or overages. Promptly reports any discrepancies to supervisors.
- Verifies vendor part number and Johnstone stock number for all incoming products. Determines proper bin number and/or location of incoming products. Stores incoming products in proper location according to bin number or product sequence.
- Select products from inventory to fill customer orders.
- Prepares, packs, and scans (as appropriate), and stages products for inter-store transfer and customer pick-up and delivery in accordance with established standards (e.g. hazardous materials). Ensures that packaging is sufficient to avoid damage.
- Processes documentation necessary to ship inter-store transfers and customer orders, including bills of lading, packing lists, small parcel manifests and other necessary documents.
- Loads delivery vehicles and assists customers with will call pickups.
10- Processes customer returns. Ensures returns are in sellable condition per company policy.
- Verifies that warranty paperwork has been properly and neatly filled out. Initiates warranty return process, and stages product in warranty area.
- Performs periodic cycle counting on assigned items in order to keep accurate records of inventory. Verifies actual counts of stock against computerized records. Investigates and reports discrepancies.
- Ensures safety by maintaining cleanliness of warehouse. Ensures that aisles are free of potential hazards. Reports unsafe conditions to management.
- Operates hand trucks, pallet jacks, forklifts, order pickers, and other equipment safely and in accordance with organizational procedures. Monitors equipment and promptly reports any safety or maintenance concerns to supervisors.
- Always wears protective equipment according to company policies and procedures. Accesses Material Safety Data Sheets (MSDS) as needed and when appropriate.
- Maintains required hazardous materials, forklift, and other internal and external certifications.

Education and Experience Requirements:
- High School Diploma / GED required OR equivalent combination of education and experience
- Valid Driver's License
- Clean driving record


Job-Specific Knowledge, Skills & Abilities:
- Basic computer skills, including knowledge and skill in the use of inventory management systems and office software (e.g. Email programs, Internet browsers)
- Basic math skills sufficient to manage inventory, including addition, subtraction, multiplication, and division.
- Ability to use computer systems and manual procedures for organizing and identifying products and communicating with coworkers.
- Adequate physical strength and stamina to repeatedly lift, carry, move, and set down up to 75 pounds.
- Skill in the operation of heavy equipment, including delivery vehicles, forklifts, pallet jacks, and order pickers.
- Strict attention to detail


Job Posted by ApplicantPro