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Claim Associate Jobs in Washington (NOW HIRING)

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Claim Associate information

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$15

$23

$32

How much do claim associate jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for claim associate in Washington is $23.84, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $25.87 per hour, depending on experience, location, and employer.

What are Claim Associates?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What is meant by claims associate?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claimants, adjusters, and use claims management software to ensure accurate and timely resolution of claims.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the typical challenges a Claim Associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

Can I get a claims adjuster job with no experience?

Claim associates or claims adjusters typically require some knowledge of insurance policies and claims processing, but entry-level positions often do not require prior experience. Candidates may need to complete training or obtain relevant certifications, such as the Property and Casualty (P&C) license, to qualify for the role.

Which claim adjusters make the most money?

Senior claim adjusters, especially those with specialized expertise in complex or high-value claims such as property or commercial insurance, tend to earn the highest salaries. Adjusters with certifications like the Chartered Property Casualty Underwriter (CPCU) and extensive experience generally have higher earning potential.

What do claims associates do?

Claims associates review and process insurance claims by evaluating documentation, determining coverage, and calculating payouts. They communicate with clients, adjust claims as needed, and ensure claims are handled accurately and efficiently, often using specialized claims management software.

What are the key skills and qualifications needed to thrive as a Claim Associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.
What are the most commonly searched types of Claim jobs in Washington? The most popular types of Claim jobs in Washington are:
What cities in Washington are hiring for Claim Associate jobs? Cities in Washington with the most Claim Associate job openings:
Claim Associate jobs near you
Infographic showing various Claim Associate job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,589 per year, or $23.8 per hour.
Bilingual Claims Administrator - R2710

Bilingual Claims Administrator - R2710

Fort Myer Construction

Washington, DC • On-site

Other

Medical, Dental, Vision

Posted 16 days ago

Job description

Bilingual Claims Administrator
JOB DESCRIPTION


Fort Myer Construction Corporation is the DMV's leading infrastructure construction company. If you desire to be part of a company with an opportunity to grow in your career and be rewarded for your contributions - Fort Myer is the place for you. We reward our team members with competitive pay and a robust benefits package, paying 100% for medical, dental and vision insurance as well as free parking. Our mission is to serve the communities we call home by "helping build the American Dream" in DC, Maryland and Virginia. Our nearly 700 team members take pride in their work and as a result, our projects have received local and national awards. If you do not mind hard work, desire job security associated with essential infrastructure projects, and want to make a difference in our communities, then please consider joining the Fort Myer Family.


Summary:
The Bilingual Claims Administrator manages the intake, processing, and resolution of workers' compensation claims from the initial report of injury through claim closure. This position serves as the primary point of contact for injured employees, supervisors, medical providers, insurance carriers, and third-party administrators. The role requires fluency in English and Spanish and a commitment to providing accurate, timely, and compassionate service while ensuring compliance with applicable workers' compensation laws and company policies.


Duties and Responsibilities

  • Receive, review, and process new workers' compensation claims in accordance with company policy and state regulations.
  • Communicate with injured employees, supervisors, medical providers, insurance carriers, and third-party administrators in both English and Spanish.
  • Verify claim eligibility, coverage, and compensability while maintaining accurate claim documentation.
  • Coordinate medical treatment authorizations, return to work plans, and light duty accommodations.
  • Prepare and translate claims correspondence, forms, and notices for Spanish speaking employees.
  • Investigate claim details by gathering information from employees, supervisors, and witnesses.
  • Coordinate with adjusters, nurse case managers, attorneys, and third-party administrators as needed.
  • Monitor claim activity and proactively assist in resolving claims in a timely manner.
  • Ensure compliance with workers' compensation regulations, reporting requirements, and company standards.
  • Perform other related duties as assigned.


Job Requirements:

  • Fluency in English and Spanish, both verbal and written.
  • High school diploma or equivalent required; associate or bachelor's degree preferred.
  • Five or more years of workers' compensation claims administration or related experience preferred.
  • Working knowledge of workers' compensation laws, medical terminology, and claims processes.
  • Proficiency in Microsoft Office (Word, Excel, and Outlook) and claims management systems.
  • Excellent organizational, communication, and customer service skills.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
  • Experience working with insurance carriers, medical providers, and legal representatives preferred.
    Note: This is an on-site position and requires the ability to work in the office during standard business hours,


Working Conditions:

  • In-person with prolonged periods sitting at a desk and working on a computer.
  • Finger dexterity for extensive amounts of typing.
  • Must be able to lift up to 20 pounds at a time.
  • This job requires the ability to see, whether naturally or with vision correction tools (glasses, contacts).

We are an Equal Opportunity Employer and fully subscribe to the principles of Equal Employment Opportunity. Applicants and/or employees are considered for hire, promotion, training opportunities, and work assignments, without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other basis protected by federal or local laws.


Disclaimer:
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has discretion to add or modify job duties of the job and to designate other functions as essential at any time.