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Claim Manager Jobs in Washington (NOW HIRING)

The Whiteside Agency

Outside Property Claim Manager

Rockville, MD · On-site +1

$104K - $171K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Provide guidance and direction to direct reports through a continuous process of management involvement and frequent claim file review. Serve as a field representative for the Home Office Property ...

The Whiteside Agency

Outside Property Claim Manager

Severn, MD · On-site +1

$104K - $171K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Provide guidance and direction to direct reports through a continuous process of management involvement and frequent claim file review. Serve as a field representative for the Home Office Property ...

The Whiteside Agency

Outside Property Claim Manager

Annapolis, MD · On-site +1

$104K - $171K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Provide guidance and direction to direct reports through a continuous process of management involvement and frequent claim file review. Serve as a field representative for the Home Office Property ...

The Whiteside Agency

Outside Property Claim Manager

Laurel, MD · On-site +1

$104K - $171K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Provide guidance and direction to direct reports through a continuous process of management involvement and frequent claim file review. Serve as a field representative for the Home Office Property ...

The Whiteside Agency

Outside Property Claim Manager

Bowie, MD · On-site +1

$104K - $171K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Provide guidance and direction to direct reports through a continuous process of management involvement and frequent claim file review. Serve as a field representative for the Home Office Property ...

The Whiteside Agency

Outside Property Claim Manager

Waldorf, MD · On-site +1

$104K - $171K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Provide guidance and direction to direct reports through a continuous process of management involvement and frequent claim file review. Serve as a field representative for the Home Office Property ...

Travelers

Outside Property Claim Manager

Largo, MD · Remote

$104K - $171K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Provide guidance and direction to direct reports through a continuous process of management involvement and frequent claim file review. Serve as a field representative for the Home Office Property ...

The Whiteside Agency

Outside Property Claim Manager

Largo, MD · On-site +1

$104K - $171K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Provide guidance and direction to direct reports through a continuous process of management involvement and frequent claim file review. Serve as a field representative for the Home Office Property ...

The Whiteside Agency

Cyber Claim Counsel

Chantilly, VA

$111K - $184K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance, and surety bonds to or on behalf of businesses of all sizes. The BSI Claim Counsel team ...

The Whiteside Agency

Cyber Claim Counsel

Annapolis, MD · On-site

$111K - $184K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance, and surety bonds to or on behalf of businesses of all sizes. The BSI Claim Counsel team ...

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All JobsClaim JobsClaim Manager JobsClaim Manager Jobs in Washington

Claim Manager information

See Washington salary details

$39.6K

$99.5K

$157.4K

How much do claim manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for claim manager in Washington is $99,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $118,900.00 per year, depending on experience, location, and employer.

What is a claim manager?

Claim Managers are professionals responsible for overseeing and managing insurance claims within an organization. They ensure that claims are processed efficiently, fairly, and in compliance with policy terms and relevant regulations. Claim Managers often supervise a team of adjusters and examiners, review complex claims, resolve disputes, and communicate with policyholders, legal teams, and other stakeholders. Their work helps protect the financial interests of both the insurer and the insured.

What are some common challenges claim managers face when handling complex claims, and how can they effectively overcome them?

Claim Managers often encounter challenges such as coordinating between multiple stakeholders, interpreting nuanced policy language, and managing high volumes of complex cases simultaneously. Effectively overcoming these challenges requires strong organizational skills, clear communication, and the ability to make well-informed decisions under pressure. Building collaborative relationships with adjusters, legal teams, and clients, as well as staying updated on industry regulations, helps Claim Managers resolve claims efficiently while maintaining compliance and customer satisfaction.

What are the key skills and qualifications needed to thrive as a claim manager, and why are they important?

To thrive as a Claim Manager, you need strong analytical skills, deep knowledge of insurance policies and claims processes, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, risk assessment tools, and relevant certifications such as AIC (Associate in Claims) are common requirements. Excellent negotiation, problem-solving, and communication skills help you effectively resolve claims and liaise with clients and stakeholders. These skills ensure efficient and fair claim resolutions, contributing to client satisfaction and minimizing company risk.

What is the difference between Claim Manager vs Claims Adjuster?

AspectClaim ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU, AIC), and experience in claims handlingOften requires a high school diploma or associate degree; certifications like AIC are common but not mandatory
Work EnvironmentManages teams, oversees claims processes, and develops policies; often in an office settingInvestigates claims, assesses damages, and makes settlement decisions; may work in the field or office
Industry UsageUsed across insurance companies, especially in managerial and supervisory rolesCommonly employed in insurance companies, adjusting claims directly with clients and providers

In summary, Claim Managers oversee the claims process and manage teams, requiring more experience and certifications, while Claims Adjusters focus on investigating and settling individual claims, often with less formal education.

How much do claim managers make in the US?

Claim managers in the US typically earn a median annual salary of around $75,000 to $85,000, with experienced professionals and those in senior roles earning over $100,000. Salaries vary based on location, industry, and level of experience, and the role often requires strong negotiation and claims processing skills.

What are the most commonly searched types of Claim jobs in Washington?

The most popular types of Claim jobs in Washington are:

What cities in Washington are hiring for Claim Manager jobs?

Cities in Washington with the most Claim Manager job openings:

Claim Manager jobs near you
Infographic showing various Claim Manager job openings in Washington as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, 2% Temporary, and 5% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $99,511 per year, or $47.8 per hour.

Senior Claim Manager (Group Insurance)

Prudential Financial, Inc.

Fort Washington, MD • On-site

$61K - $101K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Prudential rating

8.7

Company rating: 8.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

71st of 309 rated insurance

Job description

Job Classification:
Operations - Insurance Operations
This Senior Level Claim Manager role will provide concierge-level customer service to one of Group Insurance's largest clients. By gaining a deep understanding of the client's culture and using expert customer service skills, the Senior Claim Manager will take a consultative approach in guiding and coaching our client's employees through the life cycle of a disability claim. With exposure to multiple products, including Short Term Disability, Statutory Leaves, Absence, Long Term Disability, and Life Waiver of Premium, the Senior Claim Manager will deliver world-class service that ensures a more effortless experience for the employee.
As an exceptional collaborator, the Senior Claim Manager will engage Expert Resources to further enhance the claim journey, addressing Behavioral Health and Vocational opportunities within their block of claims. This Concierge Team Member will have the opportunity to interact directly with the Leave team at the client during quarterly virtual meetings and will interface daily with the client's Benefits Business Partners.
As an innovator, the Senior Claim Manager will seek out opportunities to further enhance the claimant experience and will serve as an ambassador for continuous process improvement within the Concierge Team.
The Senior Level Claim Manager is responsible for providing excellent customer service while managing an assigned block of around 75 Long-Term Disability (LTD) and Short-Term Disability (STD) claims. The assigned claim block will fluctuate between more or fewer LTD and STD claims, depending on the team's needs. The Senior Claims Manager will be responsible for overseeing a block of complex claims, including those with co-morbidities, behavioral health issues, and self-reported symptoms.
Qualifications:
  • 3+ years of LTD experience is required
  • STD claim handling and Life Waiver of Premium experience and/or understanding is preferred
  • Expert-level, proactive communication skills using a variety of pathways including telephone, email, letters, Teams messaging, group Teams calls, and one-on-one video calls to deliver exceptional, white-glove service to the customer
  • An energetic customer focus evidenced through maintaining customer relationships
  • Confidence in communicating with highly skilled and highly educated claimants in the software industry
  • Ability to interact confidently with attorneys and specialty medical professionals such as Psychiatric providers
  • Excellent documentation skills to capture the essence of telephone conversations and to establish clear, concise claim plans
  • Ability to comprehend and interpret complex and non-standard policy and plan provisions
  • Strong ability to independently work through ambiguous situations and adjust course quickly when needed
  • Advanced math skills with the ability to perform financial calculations related to salary and incentives, partial disability calculations, RTW incentives, and offsets
  • Provides technical direction to other claims personnel as needed
  • Excellent organizational and time management skills
  • Demonstrated teamwork skills and ability to leverage resources to attain goals

This position will work virtually; therefore, new hires must be able to provide the following & all new hires who work remotely will be held accountable to these standards:
  • Preference to be available to work Pacific Time Zone business hours; it not Pacific Time Zone, ability to work a later work shift to support customer located on the West Coast.
  • Subscribe to an internet service provider plan with at least 25 Mbps download speeds. You must be willing to troubleshoot any issues or outages with your home internet service, contacting your service provider as necessary.
  • Must have the capability to handle calls with a cell phone (would need to have unlimited data and minutes) or a landline. Your personal phone number will not be identified to customers.
  • Quiet area in your home with minimal distractions and noise-free.
  • Reliability and dependability throughout our extensive training program are required.

What we offer you:
Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $61,700.00 to $101,900.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.
  • Market competitive base salaries, with a yearly bonus potential at every level.
  • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
  • 401(k) plan with company match (up to 4%).
  • Company-funded pension plan.
  • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.
If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.
If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.

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