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Claim Associate Jobs in Georgia (NOW HIRING)

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How much do claim associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for claim associate in Georgia is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.28 per hour, depending on experience, location, and employer.

What are Claim Associates?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the typical challenges a Claim Associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

What does a claim associate do?

A claim associate reviews and processes insurance claims by evaluating documentation, determining coverage, and calculating payouts. They often use claims management software and need strong attention to detail and communication skills to ensure accurate and timely claim resolution.

What are the key skills and qualifications needed to thrive as a Claim Associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.
What are the most commonly searched types of Claim jobs in Georgia? The most popular types of Claim jobs in Georgia are:
What cities in Georgia are hiring for Claim Associate jobs? Cities in Georgia with the most Claim Associate job openings:
Claim Associate jobs near you

Finance Payable Assoc.

Triton Claim Management, LLC

Alpharetta, GA • On-site

$20 - $27/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 11 days ago

Job description

Job Summary:

Detail-oriented Payables Associate who will be responsible for verifying information, and corresponding with agents, clients, & claimants. The Payables Associate will primarily handle entering claim payments in our file handling system. This position requires excellent organizational and interpersonal skills. This role will also be able to work under pressure and perform a range of clerical functions with great attention to detail.

Primary Responsibilities include:

  • Uploading documents to claim system
  • Inputting notes to claim files, making reserve changes, payment processing.
  • Drafting correspondence to insured, agents, claimants and vendors.
  • Making calls to claimants and/or attorneys to obtain additional information.
  • Requesting and/or sending medical records, file copies, and other documentation.
  • Preparation of loss runs, statistical reports and recovery of claimant funds.
  • Performing other clerical tasks, as required.
  • Correspondence to insured, agents,and claimants.
  • Maintain a friendly, professional and welcoming attitude on all phone conversations, email correspondence, and in-person interactions.

Qualifications

  • High School Diploma required: some college a plus
  • At least 3 years of experience in an administrative or related role
  • Working knowledge of the insurance industry and relevant federal and state regulations
  • Computer literate and proficient in MS Office
  • Excellent critical thinking and decision-making skills
  • Good administrative and organizational skills
  • Strong customer service skills
  • Ability to work under pressure
  • High attention to detail

Work Environment

This job description includes the primary responsibilities of the job but is not inclusive of every task inherent to the job. In addition, it may be necessary for employees to be assigned tasks not specifically covered by their everyday assignments. Employees will be expected to comply with reasonable requests from their supervisor.

This is a full-time, hybrid desk-based position out of our Alpharetta head office location. Compensation commensurate with experience. Benefits offered include Health, Vision, Dental, Life, and Long-term Disability, and Vacation, Sick, and Personal Paid Time Off.

We are an Equal Opportunity Employer

Triton Claim Management, LLC is an equal opportunity employer and contractor, dedicated to a policy of non-discrimination in contracting on any basis including age, sex, color, race, creed, national origin, religion, marital status, sexual orientation, political belief or disability.

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