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Claim Assistant Jobs in Georgia (NOW HIRING)

Claim Assistant

Lawrenceville, GA · Hybrid

$18.58 - $28.62/hr

We are seeking an organized professional for our Claim Assistant role to provide administrative support to our Worker's Comp teams. Key responsibilities include responding to customer inquiries ...

Claim Assistant

Lawrenceville, GA · Hybrid

$18.58 - $28.62/hr

We are seeking an organized professional for our Claim Assistant role to provide administrative support to our Worker's Comp teams. Key responsibilities include responding to customer inquiries ...

Partners closely with underwriting, distribution, and field leadership to promote CNA's Claim Value Proposition, support new business opportunities, and enhance renewal success. Serves as a strategic ...

Issue return authorizations, schedule freight pickup, and handle claim-related freight issues. * Assist customers with rug claims and associated repairs. * Interact with QC department as required.

... Claim professionals to gain clear insight on quality and behaviors that impact results. This position offers a flexible, hybrid work schedule, requiring 2 days in a CNA office per week. Essential ...

Issue return authorizations, schedule freight pickup, and handle claim-related freight issues. * Assist customers with rug claims and associated repairs. * Interact with QC department as required.

Issue return authorizations, schedule freight pickup, and handle claim-related freight issues. * Assist customers with rug claims and associated repairs. * Interact with QC department as required.

Communicate claim status and requirements with internal teams and external parties as appropriate * Assist with audits, quality reviews, and claims reporting * Maintain confidentiality of sensitive ...

For a detailed look at CNA's benefits, check out our Candidate Guide. Individual contributor, responsible for developing and directing claim service strategies and for managing branch underwriting ...

... claim resolution based on warranty, inspection report, lab results, input from dealer, etc. * Research chargebacks and disputed invoices resulting in an appropriate resolution * Assist the Credit ...

Candidates who have successfully completed the CNA Claim Training Program may be considered after 2 years of claim handling experience. * Must have or be able to obtain and maintain an Insurance ...

New

... claim resolution based on warranty, inspection report, lab results, input from dealer, etc. * Research chargebacks and disputed invoices resulting in an appropriate resolution * Assist the Credit ...

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Claim Assistant information

See Georgia salary details

$11

$17

$23

How much do claim assistant jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for claim assistant in Georgia is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.28 per hour, depending on experience, location, and employer.

Is claims processing a stressful job?

Claims processing is a core responsibility of claim assistants, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job requires attention to detail, communication skills, and sometimes working under pressure, but stress levels vary depending on the employer and individual workload.

What are the key skills and qualifications needed to thrive as a claim assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

How to become a claim assistant?

To become a claim assistant, candidates typically need a high school diploma or equivalent, along with strong organizational and communication skills. Some employers prefer candidates with experience in insurance or customer service, and familiarity with claims processing software can be beneficial. Certification is not usually required but can enhance job prospects.

What are some of the common challenges claim assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

What is a claim assistant?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.
What are the most commonly searched types of Claim jobs in Georgia? The most popular types of Claim jobs in Georgia are:
What cities in Georgia are hiring for Claim Assistant jobs? Cities in Georgia with the most Claim Assistant job openings:
Infographic showing various Claim Assistant job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,970 per year, or $17.8 per hour.

Claim Assistant

FCCI Insurance Group

Lawrenceville, GA • Hybrid

$18.58 - $28.62/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

At FCCI, it is the personal touch of our local presence and expertise, combined with the knowledge and relationships of our agency partners, that creates a winning combination which sets us apart. We are committed to hiring the best people. If you want to work for a company you can be proud of, we want to hear from you!

We are seeking an organized professional for our Claim Assistant role to provide administrative support to our Worker's Comp teams.  Key responsibilities include responding to customer inquiries, scheduling medical appointments,  entering information in claim files, completing, and filing claim forms, and follow-through on assigned tasks until completed.   This is a great opportunity for someone who is customer focused, has strong Outlook skills, able to multi-task in a high-volume environment and has a positive, can-do attitude.

The selected candidate will work in our Sarasota, FL Lake Mary, FL, Lawrenceville, GA or Ridgeland, MS office and will be eligible for a hybrid schedule, (days in office/2 days from home).

In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes:

  • Flexible Work Environment
  • Paid Family Leave
  • Competitive PTO & Holidays
  • Recognition & Bonus Programs
  • Medical, Vision, Dental & Life Insurance
  • Employee Referral Bonus
  • Paid Volunteer Time
  • 401(k) Match & Profit-Sharing

The hourly salary range for this role is $18.58-$28.62. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, knowledge, skills, and abilities. 

We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Please apply via our website at www.fcci-group.com.     

Drug Free Workplace (*Pre-employment drug screen is conducted for all positions)