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Claim Assistant Jobs in Georgia (NOW HIRING)

... claim resolution based on warranty, inspection report, lab results, input from dealer, etc. * Research chargebacks and disputed invoices resulting in an appropriate resolution * Assist the Credit ...

Candidates who have successfully completed the CNA Claim Training Program may be considered after 2 years of claim handling experience. * Must have or be able to obtain and maintain an Insurance ...

... claim resolution based on warranty, inspection report, lab results, input from dealer, etc. * Research chargebacks and disputed invoices resulting in an appropriate resolution * Assist the Credit ...

Manage and control LAE expenses incurred on each assigned claim file. * Determine the appropriate ... Lead committees as assigned by management. * Assist with reports and communications with reinsurers ...

At CNA, we strive to create a culture in which people know they matter and are part of something ... Responsibilities include the coordination of all claim resolution activities in accordance with ...

At CNA, we strive to create a culture in which people know they matter and are part of something ... The position is responsible for coordinating all aspects of the claim resolution process in ...

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Claim Assistant information

See Georgia salary details

$11

$17

$23

How much do claim assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for claim assistant in Georgia is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.28 per hour, depending on experience, location, and employer.

Is claims processing a stressful job?

Claims processing is a core responsibility of claim assistants, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job requires attention to detail, communication skills, and sometimes working under pressure, but stress levels vary depending on the employer and individual workload.

What are the key skills and qualifications needed to thrive as a claim assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

How to become a claim assistant?

To become a claim assistant, candidates typically need a high school diploma or equivalent, along with strong organizational and communication skills. Some employers prefer candidates with experience in insurance or customer service, and familiarity with claims processing software can be beneficial. Certification is not usually required but can enhance job prospects.

What are some of the common challenges claim assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

What is a claim assistant?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.
What are the most commonly searched types of Claim jobs in Georgia? The most popular types of Claim jobs in Georgia are:
What cities in Georgia are hiring for Claim Assistant jobs? Cities in Georgia with the most Claim Assistant job openings:
Infographic showing various Claim Assistant job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,970 per year, or $17.8 per hour.

Full-time

Re-posted 2 days ago


Engineered Floors rating

7.4

Company rating: 7.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

Overview:
The Claims Analyst partners with internal colleagues, external customers, vendors, and other parties to address and resolve account reconciliation issues
Responsibilities:
  • Establish and maintain positive business relationships both internally and externally to promote company goals
  • Research claims to determine appropriate action for claim resolution based on warranty, inspection report, lab results, input from dealer, etc.
  • Research chargebacks and disputed invoices resulting in an appropriate resolution
  • Assist the Credit Department in resolving issues that could potentially prohibit the shipment of orders
  • Process all claims with attention given to each request in a timely manner
  • Serve as a liaison for dealers and sales force for determining a resolution and following up on pending claims
  • Work with Quality Control on defect resolution
  • Schedule return authorizations with dealer, carrier, or warehouses
  • Correspond with carrier and dealers regarding damaged or lost freight claims

Qualifications:
  • 3-5 years of carpet claims experience preferred
  • Knowledge of the carpet manufacturing process preferred
  • High school diploma or GED equivalency
  • Knowledge of Customer Service functions as it pertains to claim resolution
  • Proficient and accuracy with computers, AS400 system, Word, and Excel
  • Detail-oriented, strong organizational skills, and time management skills
  • Ability to work under minimal supervision
  • Strong verbal and written communication skills

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