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Claim Manager Jobs in Wisconsin (NOW HIRING)

Claims Supervisor

Milwaukee, WI · On-site

$88K - $141K/yr

Assists the Claim Manager and may act on manager's behalf as necessary. * Receives and directs the processing of legal papers served upon ERIE involving claims action and directs activities of ...

Claims Supervisor

Milwaukee, WI · On-site

$88K - $141K/yr

Assists the Claim Manager and may act on manager's behalf as necessary. * Receives and directs the processing of legal papers served upon ERIE involving claims action and directs activities of ...

Customer Project Manager

Waukesha, WI · On-site

$81K - $104K/yr

Responsible for revenue, payment collection, inventory, and claim management for all assigned orders under execution in close cooperation with Finance. * Execution of changes to booked orders using ...

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Claim Manager information

See Wisconsin salary details

$35.3K

$88.7K

$140.3K

How much do claim manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for claim manager in Wisconsin is $88,683.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,600.00 and $106,000.00 per year, depending on experience, location, and employer.

What is the difference between Claim Manager vs Claims Adjuster?

AspectClaim ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU, AIC), and experience in claims handlingOften requires a high school diploma or associate degree; certifications like AIC are common but not mandatory
Work EnvironmentManages teams, oversees claims processes, and develops policies; often in an office settingInvestigates claims, assesses damages, and makes settlement decisions; may work in the field or office
Industry UsageUsed across insurance companies, especially in managerial and supervisory rolesCommonly employed in insurance companies, adjusting claims directly with clients and providers

In summary, Claim Managers oversee the claims process and manage teams, requiring more experience and certifications, while Claims Adjusters focus on investigating and settling individual claims, often with less formal education.

What are Claim Managers?

Claim Managers are professionals responsible for overseeing and managing insurance claims within an organization. They ensure that claims are processed efficiently, fairly, and in compliance with policy terms and relevant regulations. Claim Managers often supervise a team of adjusters and examiners, review complex claims, resolve disputes, and communicate with policyholders, legal teams, and other stakeholders. Their work helps protect the financial interests of both the insurer and the insured.

What are the key skills and qualifications needed to thrive as a Claim Manager, and why are they important?

To thrive as a Claim Manager, you need strong analytical skills, deep knowledge of insurance policies and claims processes, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, risk assessment tools, and relevant certifications such as AIC (Associate in Claims) are common requirements. Excellent negotiation, problem-solving, and communication skills help you effectively resolve claims and liaise with clients and stakeholders. These skills ensure efficient and fair claim resolutions, contributing to client satisfaction and minimizing company risk.

What are some common challenges Claim Managers face when handling complex claims, and how can they effectively overcome them?

Claim Managers often encounter challenges such as coordinating between multiple stakeholders, interpreting nuanced policy language, and managing high volumes of complex cases simultaneously. Effectively overcoming these challenges requires strong organizational skills, clear communication, and the ability to make well-informed decisions under pressure. Building collaborative relationships with adjusters, legal teams, and clients, as well as staying updated on industry regulations, helps Claim Managers resolve claims efficiently while maintaining compliance and customer satisfaction.
What are the most commonly searched types of Claim jobs in Wisconsin? The most popular types of Claim jobs in Wisconsin are:
What cities in Wisconsin are hiring for Claim Manager jobs? Cities in Wisconsin with the most Claim Manager job openings:
Infographic showing various Claim Manager job openings in Wisconsin as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $88,683 per year, or $42.6 per hour.
Sr. Claim Manager, Third Party Litigation (Hybrid: Madison, WI/Waverly, IA)

Sr. Claim Manager, Third Party Litigation (Hybrid: Madison, WI/Waverly, IA)

CUNA Mutual Group

Madison, WI • On-site

$104K - $156K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

At TruStage, we're on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what's possible. We need you to help us shape what's next. You'll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.
Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition
Job Purpose:
This position is responsible for the day-to-day operations and providing direct leadership and management to front line claims staff. Ensures timely and effective application of TruStage policies and processes and is accountable for team goals related to customer service and compliance with best practices. Provides claim file directions and assistance with complex claim issues resolution. Must maintain effective communication with field staff, home office personnel, outside vendors, and external customers. May participate in quality assurance and reviews and work on special projects to best meet the needs of the department. Contributes to the development of functional/team strategy. Has authority to hire, coach, develop, evaluate, and terminate team members.
Senior Manager Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; prepares and completes action plans; implements productivity, quality, and/or customer-service standards; resolves problems; identifies trends; determines system improvements. Sr. Managers achieve department objectives by managing professional staff. They enforce ethical practices, meet fiscal targets, and manage budgets.
Job Responsibilities:
  • Coordinate operational and leadership responsibilities to ensure consistent achievement of team results, quality, and customer service

  • Drive team results based upon established quality objectives, team, and individual performance metrics; monitor, track, and address team results

  • Review and evaluate customer satisfaction, quality, and financial results to identify risks and mitigate any potential loss

  • Coach, motivate, recognize, and develop professional claim staff.

  • Monitor and document claim processes/guidelines for effectiveness and efficiency, identifying and implementing process improvements

  • Participate in Claim organization strategy initiatives and projects in collaboration with the Claim Operations team

  • Collaborate with Claim Operations leaders regarding the selection and ongoing management of outside vendors

  • Demonstrated ability to lead, coach, and develop others effectively

  • Strong interpersonal, leadership, negotiation, analytical, and critical thinking skills

  • Proven ability to clearly and effectively communicate information to internal/external clients via telecommunications equipment

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.
Job Requirements:
  • Bachelors Degree in Insurance or business or applicable experience.

  • Five or more years of insurance industry experience, including prior experience in claim management.

  • At least two (2) years of leadership/management experience.

  • Demonstrated ability to effectively lead, coach, and develop others.

  • Strong interpersonal, leadership, negotiation, analytical, and critical thinking skills.

  • Proven ability to clearly and effectively communicate information to internal/external clients via telecommunications equipment.

If you're ready to help make a difference, apply today. A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool. This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward. Candidates may choose to opt out of this process.
Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.
Base Salary Range:
$104,200.00 - $156,300.00
At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan. Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees. We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when "life happens," you can focus on what's most important.
Accommodation request
TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.