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Claim Assistant Jobs in Wisconsin (NOW HIRING)

... Claim professionals to gain clear insight on quality and behaviors that impact results. This position offers a flexible, hybrid work schedule, requiring 2 days in a CNA office per week. Essential ...

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Organizes the digital claim records for uniformity by removing duplicate records and top-lining ... The Claims Assistant II provides back-up in the entry of manual payments to the Claims Payable ...

C. is very rewarding, helping injured clients navigate through the complicated insurance and medical claim process to get what they deserve. Our Legal Assistants are responsible for opening new files ...

C. is very rewarding, helping injured clients navigate through the complicated insurance and medical claim process to get what they deserve. Our Legal Assistants are responsible for opening new files ...

C. is very rewarding, helping injured clients navigate through the complicated insurance and medical claim process to get what they deserve. Our Legal Assistants are responsible for opening new files ...

Scan, upload, index, and manage electronic and physical claim documents. * Assist with claim filing, archiving, retrieval of archived files, and other administrative support activities. Document ...

Analyze workers' compensation and liability claim data supplied by TPA's; make recommendations for mitigating losses, assist in preparing reports for MCTS Departments and Executives. Routinely audits ...

Analyze workers' compensation and liability claim data supplied by TPA's; make recommendations for mitigating losses, assist in preparing reports for MCTS Departments and Executives. Routinely audits ...

Administrative Assistant

La Crosse, WI · On-site

$16.54 - $27.60/hr

... freight claim process * Work with Manufacturing Rep. Agencies * General Data entry * All other duties as assigned A Successful Administrative Assistant Typically Has: * Minimum of 1-3 years of ...

Group Claims Support Specialist

Madison, WI · On-site

$21.44 - $29.16/hr

Scan, upload, index, and manage electronic and physical claim documents. * Assist with claim filing, archiving, retrieval of archived files, and other administrative support activities. Document ...

Support timely delivery of benefits, notices, and claim related communications * Coordinate return to work activities and follow up with medical providers and employers as needed * Assist with ...

ADMINISTRATIVE ASSISTANT

Kenosha, WI · On-site

$17.75 - $24/hr

Prepare monthly state claim form for reimbursement. * Assist in preparation of end of month financial reports. * Attend in-service and/or safety meetings as required. * Maintain clean and safe work ...

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Showing results 1-20

Claim Assistant information

See Wisconsin salary details

$14

$21

$28

How much do claim assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for claim assistant in Wisconsin is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $23.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges Claim Assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

What are Claim Assistants?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.
What are the most commonly searched types of Claim jobs in Wisconsin? The most popular types of Claim jobs in Wisconsin are:
What cities in Wisconsin are hiring for Claim Assistant jobs? Cities in Wisconsin with the most Claim Assistant job openings:
Infographic showing various Claim Assistant job openings in Wisconsin as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,193 per year, or $21.2 per hour.
Claims Quality Review Sr Consltant

Claims Quality Review Sr Consltant

Cna

Wauwatosa, WI • Hybrid

$72K - $141K/yr

Full-time

Posted 2 days ago


Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

You have a clear vision for where your career can go - and at CNA, we're committed to helping you get there. We foster a culture where people know they matter, feel connected to meaningful work, and are supported in using their talents to their fullest potential.
Technical expert for assigned line of business, reports to Claim Quality Review Director and works closely with the Claim Quality Technical Lead. Responsible for reviewing and evaluating Claim files for the assigned line of business to determine whether the desired behaviors that result in quality Claim outcomes are present. Calibrates completed reviews with Claim Quality Technical Lead to identify best practice and opportunity areas. Role may include those on a 12 - 24 month rotational assignment, offering a development opportunity for Claim professionals to gain clear insight on quality and behaviors that impact results.
This position offers a flexible, hybrid work schedule, requiring 2 days in a CNA office per week.

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

  • Completes technical file reviews for assigned line of business; gathers and interprets data, evaluating both technical and operational behaviors associated with functional roles.
  • Works with the Claim Quality Review Director and the Claim Quality Technical Lead for assigned line of business to aggregate and analyze results from quality and manager reviews to identify trending of best practice and opportunity areas for assigned line of business and across the Claim organization.
  • Periodically serves as support for the Claim Quality Technical Lead in the assigned line of business.
  • Participates in Compliance related reviews, as necessary.
  • Reviews Claim customer survey results to identify trends, best practices and improvement opportunities for assigned line of business.
  • Stays current on industry trends and developments.

May perform additional duties as assigned.

Reporting Relationship

Typically Director or above

Skills, Knowledge & Abilities

  • A solid understanding of the insurance industry, its practices and operations.
  • Technical knowledge in assigned line of business.
  • Advanced analytical and problem solving skills with ability to manage and prioritize multiple projects.
  • Strong project management skills.
  • Excellent communication, presentation and interpersonal skills with the ability to work effectively with internal business partners.
  • Ability to influence others in accepting ideas that will lead to increased business results.
  • Strong computer skills including Microsoft Office Suite and other business related software systems.

Education & Experience

  • Bachelor's degree or its equivalent. Applicable professional designations preferred.
  • Typically a minimum of eight years of related work experience in the insurance industry with strong line of business technical expertise.

#LI-AR1

#LI-Hybrid

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visitcnabenefits.com.


CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page.


CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com