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Claim Assistant Jobs in Madison, WI (NOW HIRING)

Group Claims Support Specialist

Madison, WI · On-site

$21.44 - $29.16/hr

Scan, upload, index, and manage electronic and physical claim documents. * Assist with claim filing, archiving, retrieval of archived files, and other administrative support activities. Document ...

Group Claims Support Specialist

Madison, WI · On-site

$21.44 - $29.16/hr

Scan, upload, index, and manage electronic and physical claim documents. * Assist with claim filing, archiving, retrieval of archived files, and other administrative support activities. Document ...

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Claim Assistant information

See Madison, WI salary details

$14

$21

$28

How much do claim assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for claim assistant in Madison, WI is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $23.03 per hour, depending on experience, location, and employer.

What is a claim assistant?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.

What are the key skills and qualifications needed to thrive as a claim assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges claim assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

Is claims processing a stressful job?

Claims processing is a core responsibility of claim assistants, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job requires attention to detail, communication skills, and sometimes working under pressure, especially during peak periods or complex cases.

What cities near Madison, WI are hiring for Claim Assistant jobs?

Cities near Madison, WI with the most Claim Assistant job openings:

Infographic showing various Claim Assistant job openings in Madison, WI as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,117 per year, or $21.2 per hour.

Outpatient Coder Claim Edits and Denials Sign on Bonus

Datavant

Madison, WI • On-site

$20 - $35/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago


Datavant rating

7.1

Company rating: 7.1 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

149th of 224 rated it services


Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

We're looking for experienced and credentialed outpatient coders to become an integral part of our team. The ideal candidate for this role possesses high attention to detail and a depth of knowledge in medical terminology. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace!

********Preferred: Experienced OP coder (CPC or CCS required) with a strong background in resolving clam edits and denials. Requires a strong understanding of coding guidelines and payer edits with the ability to identify and correct discrepancies to ensure accurate, compliant claim submission ***********

What You Will Do:

  • Review medical records and assign accurate codes for diagnoses and procedures.

  • Assign and sequence codes accurately based on medical record documentation.

  • Assign the appropriate discharge disposition.

  • Abstract and enter the coded data for hospital statistical and reporting requirements.

  • Communicate documentation improvement opportunities and coding issues to appropriate personnel for follow up and resolution.

  • Maintain a 95% coding accuracy rate and a 95% accuracy rate for APC assignment and meet site-designated productivity standards.

  • Be responsible for tracking continuing education credits to maintain professional credentials.

  • Attend Datavant Health sponsored education meetings/in-services.

  • Demonstrate initiative and judgment in the performance of job responsibilities.

  • Communicate with co-workers, management, and hospital staff regarding clinical and reimbursement issues.

  • Function in a professional, efficient, and positive manner.

  • Adhere to the American Health Information Management Association's code of ethics.

  • Be customer-service focused and exhibit professionalism, flexibility, dependability, and a desire to learn.

  • Handle a high complexity of work function and decision-making.

  • Possess strong organizational and teamwork skills.

  • Comply with all HIM Division Policies.

*******Preferred: Experienced OP coder (CPC or CCS required) with a strong background in resolving clam edits and denials. Requires a strong understanding of coding guidelines and payer edits with the ability to identify and correct discrepancies to ensure accurate, compliant claim submission ***********

What You Need to Succeed:

  • AHIMA certified credentials (RHIA, RHIT, CCS) or AAPC certified credentials (CPC, CPC-H, COC, CIC or CRC).

  • 2+ years of coding experience in a hospital and/or coding consulting role.

  • Proficiency with most or all of these coding specialties (Same Day Surgery, Observation, Injections/Infusions)

  • Proficiency with most or all of these coding specialties (Ancillary, Emergency Department, Injections/Infusions, E/M leveling)

  • Strong written and verbal communication skills, adeptness in remote work, and exceptional time management skills.

  • Experience in computerized encoding and abstracting software.

  • Required to take and pass annual Introductory HIPAA examination and other assigned testing to be given annually

  • Experience in computerized encoding and abstracting software

What We Offer:

  • Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays

  • Benefits for PRN employees: 401k savings plan w/match

  • Free CEUs every year

  • Stipend provided to assist with education and professional dues (AHIMA/AAPC)

  • Equipment: monitor, laptop, mouse, headset, and keyboard

  • Comprehensive training led by a credentialed professional coding manager

  • Exceptional service-style management and mentorship (we're in this together!)

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

The estimated base pay range per hour for this role is:

$20-$35 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (https://www.datavant.com/eeo-commitment-statement) . Know Your Rights (https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal) , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (https://peopleteam.datavant.com/portal/en/newticket?departmentId=248697000248790029&layoutId=248697000248795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (https://app.tango.us/app/workflow/Greenhouse--Locating-Requisition-ID-2c7d618c8a8a423da4330ff12330695e) . Requests for reasonable accommodations will be reviewed on a case-by-case basis.

For more information about how we collect and use your data, please review our Privacy Policy (https://www.datavant.com/privacy-policy) .


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