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Claim Assistant Jobs in Wisconsin (NOW HIRING)

Horace Mann

Group Claims Support Specialist

Madison, WI · On-site

$21.44 - $29.16/hr

Scan, upload, index, and manage electronic and physical claim documents. * Assist with claim filing, archiving, retrieval of archived files, and other administrative support activities. Document ...

Great American Insurance Group

$20 - $27/hr

Coordinate phone outreach to collect information, schedule appointments, and support claim file development. * Assist with litigation support by organizing and providing required claim documentation.

Compass Group

ADMINISTRATIVE ASSISTANT

Kenosha, WI · On-site

$17.75 - $24/hr

Prepare monthly state claim form for reimbursement. * Assist in preparation of end of month financial reports. * Attend in-service and/or safety meetings as required. * Maintain clean and safe work ...

Compass Group

ADMINISTRATIVE ASSISTANT

La Crosse, WI · On-site

$14/hr

Prepare monthly state claim form for reimbursement. * Assist in preparation of end of month financial reports. * Attend in-service and/or safety meetings as required. * Maintain clean and safe work ...

Appvion, LLC

Technical Services Specialist

Appleton, WI · On-site

$25.25 - $34.25/hr

Monitor claim trends and identify recurring issues requiring corrective action. * Support ... Maintain laboratory records, databases, and reporting systems. * Assist with calibration ...

Bon Appetit

ADMINISTRATIVE ASSISTANT (FULL TIME)

Kenosha, WI · On-site

$17.75 - $24/hr

Prepare monthly state claim form for reimbursement. * Assist in preparation of end of month financial reports. * Attend in-service and/or safety meetings as required. * Maintain clean and safe work ...

Compass Group

ADMINISTRATIVE ASSISTANT (FULL TIME)

Kenosha, WI · On-site

$17.75 - $24/hr

Prepare monthly state claim form for reimbursement. * Assist in preparation of end of month financial reports. * Attend in-service and/or safety meetings as required. * Maintain clean and safe work ...

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Showing results 21-40

All JobsClaim JobsClaim Assistant JobsClaim Assistant Jobs in Wisconsin

Claim Assistant information

See Wisconsin salary details

$14

$21

$28

How much do claim assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for claim assistant in Wisconsin is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $23.03 per hour, depending on experience, location, and employer.

What is a claim assistant?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.

What are the key skills and qualifications needed to thrive as a claim assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges claim assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

Is claims processing a stressful job?

Claims processing is a core responsibility of claim assistants, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job requires attention to detail, communication skills, and sometimes working under pressure, especially during peak periods or complex cases.

What are the most commonly searched types of Claim jobs in Wisconsin?

The most popular types of Claim jobs in Wisconsin are:

What cities in Wisconsin are hiring for Claim Assistant jobs?

Cities in Wisconsin with the most Claim Assistant job openings:

Claim Assistant jobs near you
Infographic showing various Claim Assistant job openings in Wisconsin as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,193 per year, or $21.2 per hour.

Group Claims Support Specialist

Horace Mann

Madison, WI • On-site

$21.44 - $29.16/hr

Full-time

Re-posted 4 days ago

Job description

At Horace Mann, we're committed to helping educators and their families through life's important moments. As a Group Claims Support Specialist, you'll play a vital role in supporting our Group Claims team by ensuring claims are processed efficiently, documentation is accurate, and customers receive timely, responsive service.
This position is ideal for a detail-oriented professional who enjoys organization, collaboration, and providing exceptional support in a fast-paced environment. You'll work closely with Group Claims Examiners while gaining valuable experience across Life, Disability, and other Group Insurance products.
Key Responsibilities
Claims Administration & Processing
  • Support Group Claims Examiners by gathering, verifying, and entering claim information into the claims management system.
  • Prepare, organize, and maintain complete and accurate electronic claim files.
  • Set up new claims and maintain accurate records throughout the claim lifecycle.
  • Scan, upload, index, and manage electronic and physical claim documents.
  • Assist with claim filing, archiving, retrieval of archived files, and other administrative support activities.

Document & Workflow Management
  • Review incoming mail, electronic correspondence, faxes, and documents for completeness and appropriate routing.
  • Evaluate disability applications for required documentation and request additional information from applicants or employers when necessary.
  • Route claim documentation to the appropriate Claims Examiner.
  • Set up and maintain disability claim records within the paperless claims management system.
  • Update policy and employer information within internal systems, including PolicyPro and Microsoft Access.

Customer & Business Partner Support
  • Respond to routine inquiries from policyholders, beneficiaries, employers, and business partners regarding claim status.
  • Prepare and distribute correspondence, reports, commission checks, FICA billings, and other claim-related communications.
  • Process vendor and medical provider invoices for payment.
  • Collaborate with internal teams to ensure timely and accurate claim support.

Operational Excellence
  • Generate reports and summaries to support claims operations and management.
  • Participate in special projects and departmental initiatives as assigned.
  • Maintain high standards of accuracy, confidentiality, and service while meeting established productivity and quality expectations.
  • Identify opportunities to improve workflows and support continuous process improvement.

Qualifications & Experience
Required
  • High School Diploma or GED.
  • Strong organizational skills with exceptional attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong customer service and interpersonal skills.

Preferred
  • Bachelor's degree in a related field or equivalent work experience.
  • Experience in an administrative, operations, or support role within the insurance or financial services industry.
  • Familiarity with claims administration or claims management systems.
  • Working knowledge of Microsoft Office Suite, including Word, Excel, Outlook, and Access.

Skills & Competencies
  • Detail-oriented with a strong focus on quality and accuracy
  • Excellent organizational and time management skills
  • Strong analytical and problem-solving abilities
  • Ability to work independently and collaboratively
  • Customer-focused with a commitment to service excellence
  • Adaptable and eager to learn new systems and processes

Pay Range:
  • $21.44- $29.16/hr.

Salary is commensurate to experience, location, etc.
Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.
We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
For applicants that are California residents, please review our California Consumer Privacy Notice
All applicants should review our Horace Mann Privacy Policy

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