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Claim Manager Jobs in Edmonton, AB (NOW HIRING)

As the Claims Analyst you will support the Claims Manager in managing the Company's claim program, guiding the process from notice of loss to final settlement. Playing a pivotal role in ensuring ...

Oversee injury management, WCB claim management, and Return-to-Work (RTW) processes. * Lead safety reporting; ensure high transparency and visibility to safety metrics and alerts on site. * Oversee ...

Benefits Consultant

Edmonton, AB · On-site

CA$80K - CA$120K/yr

Continue education to maintain a high level of knowledge of employee benefit legislation, administrative issues, plan rules, claim management and client specific procedures * Participate in industry ...

Support and guide regional operations in claim management and injury prevention, and assist with utilization of internal reporting tools to meet country reporting requirements. * Support regional ...

Reporting to include: - Equipment due for service - Fleet status Reporting - Equipment Service Record Reporting - Open work order report - Warranty claim summary report - Inventory management - Parts ...

Reporting to include: - Equipment due for service - Fleet status Reporting - Equipment Service Record Reporting - Open work order report - Warranty claim summary report - Inventory management - Parts ...

Claims Technical Specialist

Edmonton, AB · Hybrid

CA$90K - CA$110K/yr

Participate in large loss reviews, escalations, and complex claim decisions. * Work with internal teams, legal counsel, external experts, vendors, and partners to align resources, manage expenses ...

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Claim Manager information

What is a claim manager?

Claim Managers are professionals responsible for overseeing and managing insurance claims within an organization. They ensure that claims are processed efficiently, fairly, and in compliance with policy terms and relevant regulations. Claim Managers often supervise a team of adjusters and examiners, review complex claims, resolve disputes, and communicate with policyholders, legal teams, and other stakeholders. Their work helps protect the financial interests of both the insurer and the insured.

What are some common challenges claim managers face when handling complex claims, and how can they effectively overcome them?

Claim Managers often encounter challenges such as coordinating between multiple stakeholders, interpreting nuanced policy language, and managing high volumes of complex cases simultaneously. Effectively overcoming these challenges requires strong organizational skills, clear communication, and the ability to make well-informed decisions under pressure. Building collaborative relationships with adjusters, legal teams, and clients, as well as staying updated on industry regulations, helps Claim Managers resolve claims efficiently while maintaining compliance and customer satisfaction.

What are the key skills and qualifications needed to thrive as a claim manager, and why are they important?

To thrive as a Claim Manager, you need strong analytical skills, deep knowledge of insurance policies and claims processes, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, risk assessment tools, and relevant certifications such as AIC (Associate in Claims) are common requirements. Excellent negotiation, problem-solving, and communication skills help you effectively resolve claims and liaise with clients and stakeholders. These skills ensure efficient and fair claim resolutions, contributing to client satisfaction and minimizing company risk.

What is the difference between Claim Manager vs Claims Adjuster?

AspectClaim ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU, AIC), and experience in claims handlingOften requires a high school diploma or associate degree; certifications like AIC are common but not mandatory
Work EnvironmentManages teams, oversees claims processes, and develops policies; often in an office settingInvestigates claims, assesses damages, and makes settlement decisions; may work in the field or office
Industry UsageUsed across insurance companies, especially in managerial and supervisory rolesCommonly employed in insurance companies, adjusting claims directly with clients and providers

In summary, Claim Managers oversee the claims process and manage teams, requiring more experience and certifications, while Claims Adjusters focus on investigating and settling individual claims, often with less formal education.

How much do claim managers make in the US?

Claim managers in the US typically earn a median annual salary of around $75,000 to $85,000, with experienced professionals and those in senior roles earning over $100,000. Salaries vary based on location, industry, and level of experience, and the role often requires strong negotiation and claims processing skills.

What are the most commonly searched types of Claim jobs in Edmonton, AB?

The most popular types of Claim jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Claim Manager jobs?

Cities near Edmonton, AB with the most Claim Manager job openings:

Infographic showing various Claim Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution.

Full-time

Posted 28 days ago


Job description

As the Claims Analyst you will support the Claims Manager in managing the Company's claim program, guiding the process from notice of loss to final settlement. Playing a pivotal role in ensuring insurers are notified correctly and creating plans to resolve the claims through collaboration with internal customers, brokers and insurers. Additionally, as the Claims Analyst you will deliver valuable insights by analyzing claims data to inform the business practices and trend analysis.
Join our Risk Management team today in Edmonton or Clagary, AB!

Essential Responsibilities:

  • Coordinates the setup of new claims by identifying applicable insurance policies and coverage
  • Prepares Notices of Loss and ensures claims are reported to the appropriate insurers under relevant policies, including Auto, Property, Contractor Equipment, Liability, and Builders Risk
  • Conducts thorough investigations of self-insured claims by reviewing and analyzing legal precedent, applicable legislation, contractual agreements, and policy provisions.
  • Serves as a primary point of contact for internal and external stakeholders, providing guidance and support on general claims inquiries, including Clients, Third-Party Adjusters, Brokers, and internal staff
  • Independently engages key stakeholders, facilitates claim review meetings, and provides strategic guidance to the business on claims management best practices.
  • Manages the claims intake and notification process within the Risk Management Information System (RMIS), collaborating with stakeholders to develop strategies that drive timely claim resolution and file closure
  • Identifies opportunities to improve claims intake processes and implements recommendations to enhance efficiency and ensure seamless file progression
  • Analyzes claims data to provide insights into the Company's insurable losses through regular reporting and develops clear, actionable claim resolution strategies
  • Leads monthly internal claims review meetings with business units (e.g., LTS and Highways) to monitor claim performance, discuss complex files, and drive resolution strategies

Qualifications:

  • Minimum 4 years practical and relevant experience
  • Considerable and in-depth industry knowledge combined with practical experience in the principles, practices and procedures used in claims investigation and management
  • Experience in working with cross-functional teams to resolve insurance claims
  • Experience managing liability Claims would be an asset
  • Experience in RMIS systems and adapting to new technologies
  • Excellent verbal, written and negotiation skills
  • Demonstrated ability to work independently with minimal supervision
  • Strong analytical and organizational skills, attention to detail and ability to prioritize work
  • Ability to solve complex problems and taking on a new perspective using existing solutions
  • Acts as a resource for other team members

Working Conditions:

  • This is a hybrid position attending the office 1 day per week with the flexibility of additionally attending the office as business needs require

Additional Information

The Ledcor Group of Companies is one of North America's most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes.

Our workplace culture has been recognized as one of Canada's Best Diversity Employers, Canada's Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.

Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor's Inclusion and Diversity initiatives, please visit our I&D page.